Corporate positions at the Home Office

The CarMax Home Office, located in Richmond, Virginia, supports all CarMax retail locations. More relaxed than the standard "corporate" office environment, the Home Office offers an on-site fitness center, walking trails, cafeteria, and much more.

Why Richmond?

Richmond and its surrounding areas are rich in cultural, historical, and recreational attractions. From visiting nearby historic Williamsburg to rafting on the James River, from shopping to enjoying the nightlife in Shockoe Bottom, there’s always something to do. Get more information about Richmond and why it’s such a great place to work and live at:

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Department profiles

The CarMax Accounting team manages all aspects of accounts payables, accounts receivables, budgeting, financial close and reporting, as well as fixed assets, inventory, payroll and taxes for the company.

Fast-paced and meticulous, Auction Services makes sure our dealer-only auctions run smoothly at every point in the process.

The detail-oriented Audit department analyzes all internal and external operations to maintain their strength and efficiency.

The Background Screening team's mission is to ensure our company hires associates who are honest, truthful and demonstrate the highest level of integrity.

The Home Office Business Operations department is the command center for all CarMax Business Offices, ensuring continuity, collaboration, and compliance across all locations in the field. This team is also responsible for new state research, licensing, and providing training to ensure associate development.

The Construction and Facilities department manages the nuts and bolts of CarMax, from new construction projects to relationships with our vendors for service requests.

The big picture: Corporate Management oversees all operations and departments at CarMax.

Our Customer Relations team works to answer and resolve all customer complaints that escalate to the Home Office from the stores.

The EH&S team is committed to protecting the safety of all associates and meeting CarMax's regulatory obligations.

The Financial Planning & Analysis team is accountable for maximizing shareholder value by setting CarMax’s financial roadmap; delivering accurate financial forecasts; facilitating sound decision making in CarMax’s growth investment activity; and, translating financial analysis into business knowledge and actionable recommendations.

Our Human Resources department focuses on CarMax Associates, managing benefits, recruitment, and Associate management and well-being.

The CarMax Information Technology group builds and maintains the systems that run almost all CarMax operations, from buying and reconditioning to selling cars.

The Legal Department provides legal counsel and support to all CarMax store and corporate locations.

Our Loss Prevention department is dedicated to preventing company-related shrinkage.

Marketing Department Associates are the cheerleaders of our company, and include our in-house advertising, strategy, public affairs, and web groups.

From vehicles to accessories, the right inventory mix is crucial at every store, and the Merchandising department puts it all together.

Are you up-to-date on the latest trends in the builds, accessories, and trim levels that new car customers are looking for? If so, the New Car Merchandising team might be the place for you.

The Operational Excellence team is part of the CarMax Engineering department. This team supports the organization by providing skills and expertise in Lean Sigma process improvement methodologies and tools in order to build our organizational capabilities.

Payroll ensures all Associates are compensated correctly and in a timely manner.

The CarMax Procurement Team coordinates the procurement of products, equipment, and services for new store construction projects, and remodels and replenishes products and equipment for existing stores and corporate offices. The Procurement Team also manages national supplier relationships, contracts and strategic sourcing processes for the products, equipment, and services needed to operate our business.

The Real Estate Team acquires new store locations by searching out and carefully considering potential sites, negotiating cost-effective deals, gaining municipal support for land use approvals, and partnering with Construction on design and land development issues.

Service Operations Associates continually analyze and improve CarMax internal operations at all locations.

The Strategy team works closely with all departments to determine best practices in managing and presenting our unique consumer offer throughout all levels of the company.

Our Training department develops and delivers self-paced and classroom training programs for Associates in all areas and at all levels of the Company. This team also manages KMX University, our system for hosting and delivering online courses, exams, evaluations, and reports.

Transportation and Logistics manage transferring and transporting vehicles to our stores across the country.

Our Treasury department manages all financials for CarMax.

CarMax Home Office

12800 Tuckahoe Creek Parkway
Richmond, VA 23238
(804) 747-0422

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Our benefits: comprehensive and competitive

We offer a long list, making CarMax careers even more rewarding.