Retail Manager-Business Office
As a CarMax Business Office Manager you would have the unique opportunity to be a senior level Retail Manager for a Fortune ô100 Best Companies to Work Forö!
CarmaxÆs 15-20% new store growth rate has created an increased need for strong retail leaders to manage our big box retail stores. Our Business Office Manager opportunities are available in multiple cities and states across the US. An ability to relocate with our company is strongly preferred for promotional opportunity.
CarMax Business Office Managers are responsible for the management and operation of the store's Business Office as well as store leadership in a 100+ associate size store. The business office team is responsible for the following critical areas: processing paperwork for vehicle sales and purchases, warranty contracts, DMV and Title Management, accounts payable, cash office administration and delivering exceptional customer service. Business Office Managers interact daily with Sales, Purchasing and Operations teams. They are responsible for recruiting, hiring, training and continual development of all business office associates and also provide support to the team and ensure that processes and procedures are followed.
CarMax Business Office Managers begin as Business Management Trainees and are provided with an extensive training program in addition to a rotation as an Assistant Business Office Manager.
Candidate Requirements:
+ 3+ years senior level retail management experience in a fast paced, customer service oriented environment.
+ Proven ability to lead, train and develop associates by practicing a hands-on management style.
+ Must be very detail oriented and process driven.
+ Demonstrate ability to work well under stress and handle potential difficult situations with customers and associates.
+ Willingness to work retail hours, including nights, holidays, and weekends.
+ Flexibility to work in multiple stores in the market and the ability to relocate is highly preferred to ensure promotional opportunities.
Along with excellent career opportunities, Business Office Managers receive a base salary, monthly bonuses, stock options, a demo car, and a comprehensive benefits package.
The training you need and the opportunity you deserve. ItÆs the way your career should be. ItÆs the way your career is at CarMax.
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