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Technicians at CarMax don't have to worry about crammed work spaces, hot shops and other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more!

An Apprentice Technician is a training position to become an Automotive Technician and associates must be able to safely operate shop equipment, demonstrate the ability to learn and repeat basic mechanical repairs, and comply with CarMax, OSHA and EPA policies. Individuals selected for this position receive 12-15 weeks of training. Successful completion leads to promotion to Automotive Technician, and the opportunity to purchase their tools at greatly reduced prices.

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Technicians at CarMax don't have to worry about crammed work spaces, hot shops and other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more!

Technician responsibilities include diagnosing and repairing domestic and foreign vehicles, maintaining high customer satisfaction and meeting productivity and efficiency numbers. Previous automotive repair experience is required; and applicants must also be team oriented, flexible and focused on maintaining a high level of customer satisfaction.

If you are team oriented, have the above qualifications and enjoy a high-volume, fast paced work environment, this position may be for you!

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Technicians at CarMax don't have to worry about crammed work spaces, hot shops and other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more!

Technician responsibilities include diagnosing and repairing domestic and foreign vehicles, maintaining high customer satisfaction and meeting productivity and efficiency numbers. Previous automotive repair experience is required; and applicants must also be team oriented, flexible and focused on maintaining a high level of customer satisfaction.

If you are team oriented, have the above qualifications and enjoy a high-volume, fast paced work environment, this position may be for you!

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CarMax The way your career should be!

"Voted one of Fortune Magazine's 100 Best Places to Work"

"Take to the highway" in a position that will allow you to work in a fast paced, high volume, team-oriented environment. If you enjoy driving and have the qualifications listed below, the Commercial Driver position may be right for you.

Responsibilities include:
* Adhering to all CarMax policies & procedures as described by "Driver Qualifications" and by the "Drug & Illegal Substance Use & Testing".
* Loading vehicles onto a company-supplied asset (flatbed or hydraulic trailer) & properly securing for transport.
* Safely transporting vehicles to receiving location & off loading.
* Producing appropriate documentation (bill of lading) to support all transportation moves.
* Staging delivered vehicles in a lane designated by the Inventory Manager.
* Completing bills of lading by having an inventory associate at the receiving location sign for receipt of all vehicles.
* Submitting completed bills of lading to manager at the end of each day.
* Maintaining the Driver's Log Book at all times to ensure proper compliance with all Dept. of Transportation (DOT) rules & regulations.
* Performing a daily inspection of transport vehicle prior to each shift by completing the CarMax Driver's Daily Vehicle Inspection Report.
* Maintaining all manufacture's suggested scheduled maintenance as described by owner's manual for the transport vehicle.
* Reporting any & all damage to truck or vehicles in tow.
* Keeping transport vehicle clean at all times, both the interior & the exterior.


Successful Candidates Must Possess:

1. Class "A" Certified Driver's License (CDL).
2. Possess a "clean" driving record with no penalty points deducted by the Dept. of Motor Vehicles.
3. Some experience loading & unloading vehicles onto a hydraulic trailer preferred
4. Flexibility to work overtime as needed & accept change in daily routine as determined by manager.
5. Interpersonal skills that can establish & maintain effective, professional relationships with all related internal customers.

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While supervising Detailers, Reconditioning Technicians, and Painters, the Cosmetic Supervisor's responsibilities include completion of cosmetic inspections on all vehicles to be reconditioned. In addition, the Cosmetic Supervisor is responsible for maintaining optimal vehicle flow through assigned work zones, maintaining CarMax cosmetic quality standards on all reconditioned vehicles, and maintaining both high quality and production efficiency for the Store's Cosmetic Technicians.

PRINCIPLE DUTIES AND RESPONSIBILITIES:
~Completes Cosmetic Inspections on vehicles entering the reconditioning process.
~Ensures that the cosmetic repairs specified result in finished vehicles that meet CarMax cosmetic quality standards.
~Maintains a sufficient supply of vehicles with completed cosmetic inspections to support the input needs of the daily production process.
~Achieves daily and weekly production targets in each cosmetic work zone (Paint, Detail and Cosmetic Reconditioning).
~Monitors FQC failures for cosmetic issues, corrects these issues and determines root causes to eliminate repetitive causes of FQC failures.
~Maintains Detailer, Reconditioning Technicians and Painter's efficiency levels within CarMax documented guidelines.
~Maintains Detailer, Reconditioning Technicians and Painters quality performance levels by regularly checking individual output vs. specified repairs and providing regular feedback on individual work quality.
~Ensures that each cosmetic work zone maintains an adequate level of qualified, properly trained staffing
~Maintains a schedule for all direct reports that provide adequate coverage to support daily and weekly production requirements.
~Reacts to short term capacity changes by adjusting schedules and staffing and the use of sublet vendors as needed.
~Ensures that there is sufficient qualified backup capability available to complete cosmetic inspections when additional volume requires this or during periods when the cosmetic supervisor is not on duty.
~Manages on-lot sublet vendors.

Satisfactory completion of Entry MAP may be required (applicable to internal CarMax associates only).

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Would you enjoy an job that has you working outside more than inside? Do you want a professional opportunity that doesn't have you dressing in a three piece suit every day? As an Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment that offers a flexible nighttime shift!

Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance.

Experience in a fast paced environment as well as previous detail oriented responsibilities are a plus. Applicants must be open to working nightshifts and weekends as well have the ability to work in outside variable weather conditions.
If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

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Would you enjoy a job that has you working outside more than in? Do you want a professional opportunity that doesn't have you dressing in a suit every day? As an Inventory Lead, you can enjoy a casual work environment in a team oriented, fast paced environment!

An Inventory Lead facilitates the direction of work and coordinates tasks from the Reconditioning Production Manager to other inventory associates. Inventory associate responsibilities include zone management, prep for delivery, vehicle receiving, inventory scanning and reconciliation, final quality of saleable inventory, cosmetic inspections, vehicle movement (both on and off lot), and security.

Experience in a fast paced environment as well as previous inventory tracking responsibilities are a plus. Previous supervisory experience also preferred. Applicants must be open to work overnights and weekends as well as in all types of weather. If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

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Under general supervision, responsible for vehicle cleaning, carpet shampooing, waxing, buffing, and paint touch up of CarMax used, new, and customer vehicles. Assists Manger by training /mentoring new detailers, and by performing quality inspections of completed details.

Principle Duties And Responsibilities:
¿      Interior cleaning, which includes vacuuming, shampooing, and stain removal.
¿      Exterior cleaning, which includes power wash of exterior and engine compartment, wax application, use of orbital buffer, and wet sanding
¿      Paint touch up of chips
¿      Participate in cleaning of facility
¿      Participate in auction support
¿      Ensure that all vehicles meet CarMax Final Quality Standards for cleanliness.
¿      Drive vehicles to and from various locations as requested by supervisor.
¿      Provide outstanding customer service at all times.
¿      Trains/Mentors new detailers on all above
¿      Monitor shop compliance with CarMax, O.S.H.A., and EPA policies

Job Specifications:
¿      Read, interpret and transcribe data in order to maintain accurate records.
¿      Successfully work with and through associates of other departments within the Store.
¿      Required to perform multiple duties in a high-energy, fast-paced working environment
¿      Speak and listen effectively in dealing with customers/associates, both in person and over the phone.
¿      Lift objects that weigh as much as 50 lbs.

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A Management Assistant's primary responsibility is to perform his or her duties in a way that exceeds the expectations of internal and external customers. As a member of the CarMax team, the Management Assistant's goal is to assist store management in creating both a superior customer shopping experience for our external customers & providing a superior work environment for our employees.

Responsibilities include:

~      Planning and execution of store events such as communications meetings, orientation for new associates, and recruiting efforts such as job fairs.
~      Coordinating multiple phases of the hiring process including ad placement, scheduling interviews, administering testing, and submitting and maintaining required prehire information.
~      Administering orientation for new hires and tracking completion of training quizzes.
~      Entering new hire information, assisting with payroll processing, researching payroll discrepancies and tracking bonus programs using VIPER/HR Handler.
~      Assisting store management with administrative responsibilities including, but not limited to, creating and updating spreadsheets in Excel for Windows, developing letters and memos using Microsoft Word for Windows, creating and printing system reports, filing, and publishing of store calendars and sales team rosters.
~      Ordering office supplies, processing accounts payable, maintaining phones, ordering business cards, and issuing proximity cards.
~      Maintaining, auditing and submitting Short-Term Disability, Worker's Compensation, I-9, Travel and Expense, OSHA and Sales Training records.

Position requires above average proficiency in Microsoft Excel and Word for Windows and the ability to learn new software applications or databases as they are introduced. Must possess strong verbal and written communication skills, strong organizational skills, and the ability to multi task in a fast paced work environment. Must be able to work flexible hours, which include weekends, evenings, and holidays. Approved CarMax attire must be worn at all times for this position.

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Do you enjoy talking on the telephone? Does it make you feel good to assist customers and make them feel good about doing business with the company you work for? As an Operator for CarMax, you could be instrumental in the level of customer service we provide.

An Operator answers all incoming calls to the CarMax Service department; directing calls to appropriate CarMax associates, answering basic questions concerning service department operation and capabilities, and scheduling routine Service appointments.

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Excellent part-time position in our service operations department! Do you enjoy talking on the telephone? Does it make you feel good to assist customers and make them feel good about doing business with the company you work for? As an Operator for CarMax, you could be instrumental in the level of customer service we provide.

An Operator answers all incoming calls to the CarMax Service department.; directing calls to appropriate CarMax associates, answering basic questions concerning service department operation and capabilities, and scheduling routine Service appointments.

Part-time schedule will include rotating days/hours. Great opportunity for growth to full-time if desired!

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Painters at CarMax don't have to worry about crammed work spaces, lack of work, out dated equipment, or other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more!!!!

A Painter is responsible for making quality paint and body repairs to vehicles undergoing our reconditioning process. Also responsible for keeping equipment in good repair, and maintaining adequate levels of supplies.

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An excellent part-time opportunity in our Parts Department! Looking for a fun, fast-paced part-time opportunity to supplement your income or fit into your other busy daily activities? "A place for everything, and everything in its place." Is that phrase one of your philosophies? If so, you may want to know more about the part-time Parts Associate opportunity at CarMax.

Parts Associate responsibilities include allocating parts to a vehicle, keeping parts inventory well stocked, controlling shrinkage and maintaining a working relationship with suppliers. Applicants must provide quality customer service, and be highly organized. Previous experience in a parts environment is preferred.

Flexible work hours with shifts that may include nights, weekends, holidays and 12-hour days.

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"A place for everything, and everything in its place." Is that phrase one of your philosophies? If so, you may want to know more about the Parts Associate opportunity at CarMax.

Parts Associate responsibilities include allocating parts to a vehicle, keeping parts inventory well stocked, controlling shrinkage and maintaining a working relationship with suppliers. Applicants must provide quality customer service, and be highly organized. Previous experience in a parts environment is preferred.

Flexible work hours with shifts that will include nights, weekends, holidays and 12-hour days.

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Would you enjoy a job that has you working outside more than inside? Do you want a professional opportunity that doesn't have you dressing in a three piece suit every day? As a Porter, you can enjoy a casual work environment in a team oriented, fast paced environment!

A porter is responsible for receiving and delivering retail service customers vehicles in the drive aisle, and staging them for service work. Additional responsibilities include driving service customers to home or work, and driving vehicles to and from off lot vendor locations when needed. Must also maintain drive aisle cleanliness, orderliness and vehicle flow. Excellent driving record a must!

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Excellent part-time opportunity in our service operations department! Would you enjoy a job that has you working outside more than inside? Do you want a professional opportunity that doesn't have you dressing in a three piece suit every day? As a Porter, you can enjoy a casual work environment in a team oriented, fast paced environment!

A porter is responsible for receiving and delivering retail service customers vehicles in the drive aisle, and staging them for service work. Additional responsibilities include driving service customers to home or work, and driving vehicles to and from off lot vendor locations when needed. Must also maintain drive aisle cleanliness, orderliness and vehicle flow. Excellent driving record a must!

Part-time schedule will include rotating days/hours. Great opportunity for growth to full-time if desired!

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While supervising Retail Auto Technicians, the Retail Technician Manager (RTM) will maintain retail technician efficiency levels to meet guidelines, ensure appropriate mechanical repairs, maintain technician quality standards, and ensure the timely distribution and completion of 30-day warranty repairs.

Principle Duties and Responsibilities:
~ Ensure all retail auto technician positions are properly staffed at all times.
~ Participate in and endorse all CarMax training initiatives.
~ Actively recruit and develop retail technicians.
~ Ensure the successful career development of retail auto technicians through adherence to the CarMax Annual Performance Reviews, File Reviews, Performance Management, and the Annual Merit Review process.
~ Handle all customer concerns (internal and external) in a quick, efficient, and friendly manner.
~ Maintain Technician efficiency levels between 90% and 120%, with a store average minimum of 90% efficiency.
~ Approve all labor requests on 30-day warranty repairs.
~ Approve all ESP requests under $700.
~ Approve all diagnostic time over 1 hour on a repair order (RO).
~ Control the flow of vehicles to the retail auto technicians by proper distribution of new retail work and 30-day warranty repairs.
~ Occasional management of production auto technician team on as-needed basis.

This position will require the ability to work a retail shift that includes some nights, weekends, holidays, and occasional 12-hour shifts. Excellent career opportunities available to grow within the company! With successful performance as Retail Technician Manager, this position could lead to increased responsibility to higher volume stores and/or opportunities to be promoted to other operations leadership positions. Satisfactory completion of Entry MAP may be required (applicable to internal CarMax associates only).

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CarMax has an immediate opening for the position of Staffing and Retention Supervisor. This is an excellent opportunity to oversee staffing and workforce planning as well as other recruiting related activities associated with hiring. The Staffing and Retention Supervisor is responsible for most recruiting activities at the store level. This includes, but is not limited to, conducting job fairs, overseeing employment applications and administering and participating in direct recruiting. In addition, the Staffing and Retention Supervisor will be responsible for managing a team of customer assistance reps (part-time and full-time) and the store management assistant. Other duties may be assigned as required.

Position requires creativity in developing unique recruiting and retention plans, strategies, and ideas. Candidates must be customer service oriented, proactive and flexible with great follow up skills and attention to detail. Prior Supervisory experience a must; Human Resource or Recruiting related experience a plus. Candidates must demonstrate initiative and ability to work independently. Strong written and oral communication skills are required. College degree preferred. Must be available to work some evenings, weekends and holidays. This position will report directly to the Location General Manager.

Primary responsibilities:
~Oversee and manage the hiring process for all store level positions (non-management)
---utilizing candidate sourcing techniques such as direct recruiting, cold calling, direct mailing, advertising, web searches, networking with Universities and trade schools, and attending off-site job fairs.
---communicating professionally with candidates and prescreening to determine position of interest.
---organizing, scheduling, and running weekly job fairs. This includes reviewing applications, administering testing as well as coordinating interviews and obtaining all necessary management approvals.
---following up with candidates on their employment status, as well as store managers on the status of pending job offers.
---conducting weekly new hire orientation sessions.
---coordinating management candidate's interview schedules with Corporate Recruiters.

~Manage turnover among the staff by overseeing retention related activities (associate moral, exit surveys, store event planning, lunches, picnics, etc.)
---conducting thirty and ninety day New Hire Surveys as well as Exit Interviews for all associates and communicate feedback to the appropriate levels of store management.
---organizing and coordinating store events including meetings, clean ups, lunches, picnics and dinners. This includes ordering/ picking up food, arranging activities, as well as promoting the event with flyers, invitations and voicemails.

~Manage Customer Assistance Representatives as well as Store Management Assistant
---directly managing a staff of up to eighteen associates. This includes creating monthly schedules, holding monthly meetings, and delivering regular performance feedback and annual performance reviews.
---monitoring regular duties and compliance reports to identify areas of opportunity within the department and creating action plans when necessary to improve performance.

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While supervising Auto Technicians, the Technician Production Manager will maintain production technician efficiency levels to meet guidelines, maintain reconditioning costs for all mechanical repairs, achieve all weekly CQI/VQI production goals, and maintain technician quality at or above company standards. Flexible work hours with shifts that will include nights, weekends, holidays and 12-hour days.

PRINCIPLE DUTIES AND RESPONSIBILITIES:
~Ensures that all positions are properly staffed at all times.
~Participates in and endorses all CarMax Training initiatives.
~Actively recruits and develops Apprentice Technicians.
~Ensures the successful career development of assigned workgroup through Progress Conferences, File Reviews, Performance Management and the Merit Review Process.
~Handles all customer (both internal and external) concerns in a quick, efficient, and friendly manner.
~Maintains Technician efficiency levels between 80% and 200%, with a store average minimum of 110% efficiency.
~Maintains Tech Billed hours per CQI/VQI at target or better than target.
~Maintains comeback standards at or better than company targets.
~Controls the flow of vehicles through the reconditioning process by proper distribution of new CQI/VQI starts, parts return cars, recheck vehicles and 30 day warranty repairs.
~Meets daily and weekly CQI and VQI production targets.

JOB SPECIFICATIONS:
~Read, interpret and transcribe data in order to maintain accurate records.
~Perform associate development tasks, including mentoring and performance management.
~Successfully work with and through managers and associates of other departments within the store.
~Required to perform multiple duties in a high-energy, fast-paced working environment.
~Speak and listen effectively in dealing with customers/associates, both in person and over the phone.
~Complete CarMax provided training in all areas of the production process.
~Satisfactory completion of Entry MAP may be required (applicable to internal CarMax associates only).

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Are you a detail oriented person who likes to work in a fast paced environment? Do you like working with numbers and handling lots of paperwork? If so, you might want to learn more about the Warranty Administrator position.

This position is responsible for verifying information on all repair orders and claim forms that are going to the manufacturer for reimbursement. Also responsible for submitting and tracking manufacturers reimbursements via a spreadsheet. Previous experience with warranty claims and coverage helpful!

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Excellent part-time opportunity in our service operations department! Are you a detail oriented person who likes to work in a fast paced environment? Do you like working with numbers and handling lots of paperwork? If so, you might want to learn more about the Warranty Administrator position.

This position is responsible for verifying information on all repair orders and claim forms that are going to the manufacturer for reimbursement. Also responsible for submitting and tracking manufacturers reimbursements via a spreadsheet. Previous experience with warranty claims and coverage helpful!

Apply Now