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Technicians at CarMax don't have to worry about crammed work spaces, hot shops and other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more! An Apprentice Technician is a training position to become an Automotive Technician and associates must be able to safely operate shop equipment, demonstrate the ability to learn and repeat basic mechanical repairs, and comply with CarMax, OSHA and EPA policies. Individuals selected for this position receive 12-15 weeks of training. Successful completion leads to promotion to Automotive Technician, and the opportunity to purchase their tools at greatly reduced prices.

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Technicians at CarMax don't have to worry about crammed work spaces, hot shops and other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more! Technician responsibilities include diagnosing and repairing domestic and foreign vehicles, maintaining high customer satisfaction and meeting productivity and efficiency numbers. Previous automotive repair experience is required; and applicants must also be team oriented, flexible and focused on maintaining a high level of customer satisfaction. If you are team oriented, have the above qualifications and enjoy a high-volume, fast paced work environment, this position may be for you!

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Technicians at CarMax don't have to worry about crammed work spaces, hot shops and other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more! Technician responsibilities include diagnosing and repairing domestic and foreign vehicles, maintaining high customer satisfaction and meeting productivity and efficiency numbers. Previous automotive repair experience is required; and applicants must also be team oriented, flexible and focused on maintaining a high level of customer satisfaction. If you are team oriented, have the above qualifications and enjoy a high-volume, fast paced work environment, this position may be for you!

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Do you enjoy a fast-paced, high volume retail environment? Do you thrive on doing lots of different administrative tasks and at the same time having lots of interaction with customers as well as other departments? Maybe you should consider a Business Office Administrator position! Responsibilities include opening and closing the business office, reviewing and processing documents associated with customer's vehicle purchases, assisting customers with questions on tag and title information, preparing DMV documents, interacting with sales staff, obtaining payoff information, assisting our purchasing team with appraisal purchases and in-store auctions, handling accounts payable functions, tendering cash transactions and preparing bank deposits. A strong commitment to customer service, good communications skills and attention to detail are required for this position. Ideal candidates come from various backgrounds including retail, banking, and food service. Applicants must also be available to work nights and weekends. Potential advancement opportunities for this position include Lead Business Office Administrator, Assistant Business Office Manager and Business Office Manager.

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The CarMax Business Office has exciting opportunities for part-time Business Office Administrators (BOA). The flexible work schedule offers rotating shifts and hours to fit in with your other daily activities. Potential advancement opportunities for this position include full-time BOA, Lead BOA, Assistant Business Office Manager and Business Office Manager. Do you enjoy a fast-paced, high volume retail environment? Do you thrive on doing lots of different administrative tasks and at the same time having lots of interaction with customers as well as other departments? Maybe you should consider a Business Office Administrator position! Responsibilities include opening and closing the business office, reviewing and processing documents associated with customer's vehicle purchases, assisting customers with questions on tag and title information, preparing DMV documents, interacting with sales staff, obtaining payoff information, assisting our purchasing team with appraisal purchases and in-store auctions, handling accounts payable functions, tendering cash transactions and preparing bank deposits. A strong commitment to customer service, good communications skills and attention to detail are required for this position. Ideal candidates come from various backgrounds including retail, banking, and food service. Applicants must also be available to work nights and weekends.

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Voted one of ôFortune Magazine's 100 Best Places to Work forö again in 2008, CarMax Auto Superstores, Inc. is a unique automotive retailing company that has revolutionized the way consumers buy cars. We offer a relaxed, no-haggle car buying experience, exceptional customer service, and a vast amount of inventory available at each location and online at carmax.com. We are a Fortune 500 retailer with stores across the U.S. CarMax is publicly traded on the NYSE (ticker: KMX). CarMax's 15 - 20% new store growth rate has created an increased need for more strong leaders to help manage our stores. Our Buyer in Training opportunities are available in multiple cities/states across the US. Position availability is determined by current store needs; therefore, the ability to relocate with our growing company is strongly preferred. As part of our CarMax store Purchasing Team, a Buyer in Training (BIT) is responsible for conducting vehicle appraisals, coordinating on-site auctions, and attending various regional auctions (up to 20% overnight travel is required). BITs train for 8-12 months on the dynamics of the used car wholesale industry using various resources to determine the price that CarMax should pay for a used vehicle. BITs track their purchases through the quality inspection and reconditioning process and set pricing based on sales data and competitive analysis. This position provides a unique mix of analytical and physical challenges due to the fast-paced nature of the business, and approximately 50% of a buyer's time is spent outdoors in a "hands-on" environment. The average CarMax Buyer will be responsible for purchasing approximately $8-$10 Million worth of vehicles annually! The ideal background includes 3+ years of retail management, hotel/restaurant management, or outside/territory sales experience. An ownership mentality, competitive spirit, high energy and attention to detail are a must to be successful in this position. The position also requires strong leadership, analytical and customer service skills. Bachelors Degree and the ability to relocate is strongly preferred; Ability to work a rotating retail schedule, including nights and weekends, is required. Career Path for this position is as follows: Buyer in Training---Buyer ----Senior Buyer---Purchasing Manager----Regional Vice President What we offer: -Product & Industry knowledge. (Skill based, classroom, and workbook technical training) -Hands on training with a mentor. No previous automotive experience required. -Exceptional career path. All Purchasing associates begin in the BIT position, therefore we promote from within exclusively for each level of the career path. -Fast paced environment with limited time behind a desk. Our Purchasing team spends more than 50% of their time outdoors managing our inventory

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While supervising Detailers, Reconditioning Technicians, and Painters, the Cosmetic Supervisor's responsibilities include completion of cosmetic inspections on all vehicles to be reconditioned. In addition, the Cosmetic Supervisor is responsible for maintaining optimal vehicle flow through assigned work zones, maintaining CarMax cosmetic quality standards on all reconditioned vehicles, and maintaining both high quality and production efficiency for the StoreÆs Cosmetic Technicians. PRINCIPLE DUTIES AND RESPONSIBILITIES: ~Completes Cosmetic Inspections on vehicles entering the reconditioning process. ~Ensures that the cosmetic repairs specified result in finished vehicles that meet CarMax cosmetic quality standards. ~Maintains a sufficient supply of vehicles with completed cosmetic inspections to support the input needs of the daily production process. ~Achieves daily and weekly production targets in each cosmetic work zone (Paint, Detail and Cosmetic Reconditioning). ~Monitors FQC failures for cosmetic issues, corrects these issues and determines root causes to eliminate repetitive causes of FQC failures. ~Maintains Detailer, Reconditioning Technicians and PainterÆs efficiency levels within CarMax documented guidelines. ~Maintains Detailer, Reconditioning Technicians and Painters quality performance levels by regularly checking individual output vs. specified repairs and providing regular feedback on individual work quality. ~Ensures that each cosmetic work zone maintains an adequate level of qualified, properly trained staffing ~Maintains a schedule for all direct reports that provide adequate coverage to support daily and weekly production requirements. ~Reacts to short term capacity changes by adjusting schedules and staffing and the use of sublet vendors as needed. ~Ensures that there is sufficient qualified backup capability available to complete cosmetic inspections when additional volume requires this or during periods when the cosmetic supervisor is not on duty. ~Manages on-lot sublet vendors.

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While supervising Detailers, Reconditioning Technicians, and Painters, the Cosmetic Supervisor's responsibilities include completion of cosmetic inspections on all vehicles to be reconditioned. In addition, the Cosmetic Supervisor is responsible for maintaining optimal vehicle flow through assigned work zones, maintaining CarMax cosmetic quality standards on all reconditioned vehicles, and maintaining both high quality and production efficiency for the StoreÆs Cosmetic Technicians. PRINCIPLE DUTIES AND RESPONSIBILITIES: ~Completes Cosmetic Inspections on vehicles entering the reconditioning process. ~Ensures that the cosmetic repairs specified result in finished vehicles that meet CarMax cosmetic quality standards. ~Maintains a sufficient supply of vehicles with completed cosmetic inspections to support the input needs of the daily production process. ~Achieves daily and weekly production targets in each cosmetic work zone (Paint, Detail and Cosmetic Reconditioning). ~Monitors FQC failures for cosmetic issues, corrects these issues and determines root causes to eliminate repetitive causes of FQC failures. ~Maintains Detailer, Reconditioning Technicians and PainterÆs efficiency levels within CarMax documented guidelines. ~Maintains Detailer, Reconditioning Technicians and Painters quality performance levels by regularly checking individual output vs. specified repairs and providing regular feedback on individual work quality. ~Ensures that each cosmetic work zone maintains an adequate level of qualified, properly trained staffing ~Maintains a schedule for all direct reports that provide adequate coverage to support daily and weekly production requirements. ~Reacts to short term capacity changes by adjusting schedules and staffing and the use of sublet vendors as needed. ~Ensures that there is sufficient qualified backup capability available to complete cosmetic inspections when additional volume requires this or during periods when the cosmetic supervisor is not on duty. ~Manages on-lot sublet vendors.

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Customer Assistance Representatives are the hosts/hostesses of CarMax. Their responsibilities include preparing the showroom for business each morning, greeting customers and providing information, managing the customer waiting list, and assigning Inventory Associates to prep the newly sold vehicles. In addition, they are responsible for creating and printing reports, controlling the distribution of test drive tags, and serving as the communication center for the store, fielding calls and paging customers. At times they may be called upon to assist in job fairs or to cross-train for the "Kid's Only" playroom. Being a "people person" is not enough for this position. Applicants must also be able to handle themselves under pressure, maintaining a calm and friendly demeanor even during the busiest times. Basic computer skills in a Windows environment, prioritizing skills, and a pleasant phone manner are critical for this position. The Customer Assistance Representative (CAR) position can be a stepping stone to other positions in the company.

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Customer Assistance Representatives (CAR) are the hosts/hostesses of CarMax. This part-time position is involved in all the duties and responsibilities of the CAR, with the flexibility of working a part-time schedule. Duties include preparing the showroom for business each morning, greeting customers and providing information, managing the customer waiting list, and assigning Inventory Associates to prep the newly sold vehicles. In addition, they are responsible for creating and printing reports, controlling the distribution of test drive tags, and serving as the communication center for the store, fielding calls and paging customers. At times they may be called upon to assist in job fairs or to cross-train for the "For Kids Only" room. Being a "people person" is not enough for this position. Applicants must also be able to handle themselves under pressure, maintaining a calm and friendly attitude even during the busiest times. Basic computer skills in a Windows environment, prioritizing skills, and a pleasant phone manner are critical for this position. The Customer Assistance Representative (CAR) position can be viewed as a stepping stone to other positions in the company or as a long term commitment to exceptional customer service.

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If people are telling you that you have one of the cleanest, well kept vehicles in your neighborhood, chances are you enjoy doing it! How would you like to get paid for doing what you enjoy? But that's not all. At most CarMax locations, you would be working in an "air conditioned" service shop with other great team members! Detailer responsibilities include washing, waxing, & buffing vehicles, as well as overall the reconditioning of our vast inventory of vehicles. Applicants must be dependable, detail oriented, and have the ability to work in a fast paced environment. Preference will be given to candidates with buffing and other detailing experience. If you are a high energy, flexible, organized, detail oriented and motivated Team Player who enjoys a fast paced, customer-service focused environment, we encourgage you to apply!

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If people are telling you that you have one of the cleanest, well kept vehicles in your neighborhood, chances are you enjoy doing it! How would you like to get paid for doing what you enjoy? But that's not all. At most CarMax locations, you would be working in an "air conditioned" service shop with other great team members! Detailer responsibilities include washing, waxing, & buffing vehicles, as well as overall the reconditioning of our vast inventory of vehicles. Applicants must be dependable, detail oriented, and have the ability to work in a fast paced environment. Preference will be given to candidates with buffing and other detailing experience. If you are a high energy, flexible, organized, detail oriented and motivated Team Player who enjoys a fast paced, customer-service focused environment, we encourgage you to apply!

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Would you enjoy a job that has you working outside more than in? Do you want a professional opportunity that doesn't have you dressing in a suit every day? As an Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment! Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance. Experience in a fast paced environment as well as previous inventory tracking responsibilities are a plus. Applicants must be open to work some nights and weekends as well as in all types of weather. If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

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Would you enjoy an job that has you working outside more than inside? Do you want a professional opportunity that doesn't have you dressing in a three piece suit every day? As an Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment that offers a flexible nighttime shift! Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance. Experience in a fast paced environment as well as previous detail oriented responsibilities are a plus. Applicants must be open to working nightshifts and weekends as well have the ability to work in outside variable weather conditions. If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

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Would you enjoy a job that has you working outside more than in? Do you want a professional opportunity that doesn't have you dressing in a suit every day? As a part-time Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment with a flexible work schedule to fit your busy life! Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance. Experience in a fast paced environment as well as previous inventory tracking responsibilities are a plus. Applicants must be open to work some nights and weekends as well as in all types of weather. If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

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A Management Assistant's primary responsibility is to perform his or her duties in a way that exceeds the expectations of internal and external customers. As a member of the CarMax team, the Management Assistant's goal is to assist store management in creating both a superior customer shopping experience for our external customers & providing a superior work environment for our employees. Responsibilities include: ~ Planning and execution of store events such as communications meetings, orientation for new associates, and recruiting efforts such as job fairs. ~ Coordinating multiple phases of the hiring process including ad placement, scheduling interviews, administering testing, and submitting and maintaining required prehire information. ~ Administering orientation for new hires and tracking completion of training quizzes. ~ Entering new hire information, assisting with payroll processing, researching payroll discrepancies and tracking bonus programs using VIPER/HR Handler. ~ Assisting store management with administrative responsibilities including, but not limited to, creating and updating spreadsheets in Excel for Windows, developing letters and memos using Microsoft Word for Windows, creating and printing system reports, filing, and publishing of store calendars and sales team rosters. ~ Ordering office supplies, processing accounts payable, maintaining phones, ordering business cards, and issuing proximity cards. ~ Maintaining, auditing and submitting Short-Term Disability, WorkerÆs Compensation, I-9, Travel and Expense, OSHA and Sales Training records. Position requires above average proficiency in Microsoft Excel and Word for Windows and the ability to learn new software applications or databases as they are introduced. Must possess strong verbal and written communication skills, strong organizational skills, and the ability to multi task in a fast paced work environment. Must be able to work flexible hours, which include weekends, evenings, and holidays. Approved CarMax attire must be worn at all times for this position.

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Do you enjoy talking on the telephone? Does it make you feel good to assist customers and make them feel good about doing business with the company you work for? As an Operator for CarMax, you could be instrumental in the level of customer service we provide. An Operator answers all incoming calls to the CarMax Service department; directing calls to appropriate CarMax associates, answering basic questions concerning service department operation and capabilities, and scheduling routine Service appointments.

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Excellent part-time position in our service operations department! Do you enjoy talking on the telephone? Does it make you feel good to assist customers and make them feel good about doing business with the company you work for? As an Operator for CarMax, you could be instrumental in the level of customer service we provide. An Operator answers all incoming calls to the CarMax Service department.; directing calls to appropriate CarMax associates, answering basic questions concerning service department operation and capabilities, and scheduling routine Service appointments. Part-time schedule will include rotating days/hours. Great opportunity for growth to full-time if desired!

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A CarMax Paint Prep Technician's responsibilities include performing minor repairs to metal & plastic and prepares vehicles for painting. Individuals must effectively and safely operate sanders, grinders, paint guns, as well as other tools, equipment, and products used in paint & body operations. Paint Prep Technicians must be familiar with the use of paint mixing and drying equipment. Additionally, performing vehicle damage assessment is required in this position. Must be familiar with and maintain a work environment to meet OSHA safety standards. Free training is provided to qualified individuals who would like to learn a new skill, leading to a career in paint and body repair.

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Painters at CarMax don't have to worry about crammed work spaces, lack of work, out dated equipment, or other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more!!!! A Painter is responsible for making quality paint and body repairs to vehicles undergoing our reconditioning process. Also responsible for keeping equipment in good repair, and maintaining adequate levels of supplies.

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"A place for everything, and everything in its place." Is that phrase one of your philosophies? If so, you may want to know more about the Parts Associate opportunity at CarMax. Parts Associate responsibilities include allocating parts to a vehicle, keeping parts inventory well stocked, controlling shrinkage and maintaining a working relationship with suppliers. Applicants must provide quality customer service, and be highly organized. Previous experience in a parts environment is preferred. Flexible work hours with shifts that may include nights, weekends, holidays and 12-hour days.

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An excellent part-time opportunity in our Parts Department! Looking for a fun, fast-paced part-time opportunity to supplement your income or fit into your other busy daily activities? "A place for everything, and everything in its place." Is that phrase one of your philosophies? If so, you may want to know more about the part-time Parts Associate opportunity at CarMax. Parts Associate responsibilities include allocating parts to a vehicle, keeping parts inventory well stocked, controlling shrinkage and maintaining a working relationship with suppliers. Applicants must provide quality customer service, and be highly organized. Previous experience in a parts environment is preferred. Flexible work hours with shifts that may include nights, weekends, holidays and 12-hour days.

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"A place for everything, and everything in its place." Is that phrase one of your philosophies? If so, you may want to know more about the Parts Associate opportunity at CarMax. Parts Associate responsibilities include allocating parts to a vehicle, keeping parts inventory well stocked, controlling shrinkage and maintaining a working relationship with suppliers. Applicants must provide quality customer service, and be highly organized. Previous experience in a parts environment is preferred. Flexible work hours with shifts that will include nights, weekends, holidays and 12-hour days.

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CarMax The way your career should be! CarMax is a FORTUNE "100 Best Company" to work for ! Are you organized, detail oriented and believe in the phrase "A place for everything, and everything in its place"? Do you enjoy being a mentor and managing associates? If so, you may want to know more about the Parts Manager opportunity at CarMax Responsibilities include (1) Maintaining parts inventory for all types of vehicles, including stock levels, daily and special orders, and controlling aging & shrinkage. (2) Assigning parts to a vehicle stock number or RO (3) Maintaining vendor relations and hazardous disposal logs (4) Monitoring quality and costs of parts (5) Assisting in hiring process and performance management of inventory associates Previous experience in an automotive parts related industry preferred. Direct supervisory experience, and success in performance managing and developing associates also required. Must be detail oriented and organized. Demonstrated ability to build vendor relations and a successful track record of inventory control required. Must also have excellent customer service skills. This position may require other duties as assigned. For store positions, the responsibilities may vary by store.

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Would you enjoy a job that has you working outside more than inside? Do you want a professional opportunity that doesn't have you dressing in a three piece suit every day? As a Porter, you can enjoy a casual work environment in a team oriented, fast paced environment! A porter is responsible for receiving and delivering retail service customers vehicles in the drive aisle, and staging them for service work. Additional responsibilities include driving service customers to home or work, and driving vehicles to and from off lot vendor locations when needed. Must also maintain drive aisle cleanliness, orderliness and vehicle flow. Excellent driving record a must!

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Excellent part-time opportunity in our service operations department! Would you enjoy a job that has you working outside more than inside? Do you want a professional opportunity that doesn't have you dressing in a three piece suit every day? As a Porter, you can enjoy a casual work environment in a team oriented, fast paced environment! A porter is responsible for receiving and delivering retail service customers vehicles in the drive aisle, and staging them for service work. Additional responsibilities include driving service customers to home or work, and driving vehicles to and from off lot vendor locations when needed. Must also maintain drive aisle cleanliness, orderliness and vehicle flow. Excellent driving record a must! Part-time schedule will include rotating days/hours. Great opportunity for growth to full-time if desired!

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While supervising Retail Auto Technicians, the Retail Technician Manager (RTM) will maintain retail technician efficiency levels to meet guidelines, ensure appropriate mechanical repairs, maintain technician quality standards, and ensure the timely distribution and completion of 30-day warranty repairs. Principle Duties and Responsibilities: ~ Ensure all retail auto technician positions are properly staffed at all times. ~ Participate in and endorse all CarMax training initiatives. ~ Actively recruit and develop retail technicians. ~ Ensure the successful career development of retail auto technicians through adherence to the CarMax Annual Performance Reviews, File Reviews, Performance Management, and the Annual Merit Review process. ~ Handle all customer concerns (internal and external) in a quick, efficient, and friendly manner. ~ Maintain Technician efficiency levels between 90% and 120%, with a store average minimum of 90% efficiency. ~ Approve all labor requests on 30-day warranty repairs. ~ Approve all ESP requests under $700. ~ Approve all diagnostic time over 1 hour on a repair order (RO). ~ Control the flow of vehicles to the retail auto technicians by proper distribution of new retail work and 30-day warranty repairs. ~ Occasional management of production auto technician team on as-needed basis. This position will require the ability to work a retail shift that includes some nights, weekends, holidays, and occasional 12-hour shifts. Excellent career opportunities available to grow within the company! With successful performance as Retail Technician Manager, this position could lead to increased responsibility to higher volume stores and/or opportunities to be promoted to other operations leadership positions.

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Sales Consultants work directly with our customers to help them make a vehicle purchase. Daily activities include explaining what makes CarMax unique, interviewing customers to determine needs and wants, presenting vehicles, taking test drives, running credit applications and processing transaction paperwork, and supporting our online customers via the eSales office. Like any commissioned associate, Sales Consultants determine their own income, which may vary from month to month. With consistent strong sales performance, CarMax Sales Consultants can advance to club level status such as Directors Club and Presidents Club. Many of our most highly compensated associates are Sales Consultants. Interested applicants should have a strong sense of customer service, be self-motivating, enjoy working inside and outdoors in all weather, and possess basic computer skills. They must be open to working nights and weekends on a regular basis. A valid driver's license is required. Ability to drive a manual transmission--or a willingness to learn--is also important.

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We are not a traditional Dealership environment, so you don't have to worry about the hard sell in our no haggle car buying environment. Sales Consultants work directly with our customers to help them make a vehicle purchase and/or assist them with selling their vehicle to CarMax. We have part time schedules that offer day shifts Monday through Friday as well as those looking for evening and weekend schedules. There is an excellent opportunity to earn additional income and work a flexible schedule to meet daily sales goals. The responsibilities include explaining the CarMax unique buying experience, interviewing customers to determine their buying needs, presenting vehicles, taking customers on test drives, processing credit applications along with other business transactions, and supporting our online customers via the eSales office. Every Sales Consultant has the unique opportunity to earn commissions and determine their income based on their customer service skills. This job does not require any previous Automotive experience, just the desire to provide exceptional customer service. CarMax provides extensive training to ensure you have the tools and resources to be your best. Our excellent training and mentoring program allows part-time Sales Consultants to quickly come up to speed. Like full-time Sales Consultants, CarMax part-time Sales Consultants are eligible to advance to club level status such as Directors Club and Presidents Club. Interested applicants should have strong customer service skills, must be self motivated, possess basic computer skills, and enjoy working outdoors throughout the day. A valid drivers license is required.

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While supervising Auto Technicians, the Technician Production Manager will maintain production technician efficiency levels to meet guidelines, maintain reconditioning costs for all mechanical repairs, achieve all weekly CQI/VQI production goals, and maintain technician quality at or above company standards. Flexible work hours with shifts that will include nights, weekends, holidays and 12-hour days. PRINCIPLE DUTIES AND RESPONSIBILITIES: ~Ensures that all positions are properly staffed at all times. ~Participates in and endorses all CarMax Training initiatives. ~Actively recruits and develops Apprentice Technicians. ~Ensures the successful career development of assigned workgroup through Progress Conferences, File Reviews, Performance Management and the Merit Review Process. ~Handles all customer (both internal and external) concerns in a quick, efficient, and friendly manner. ~Maintains Technician efficiency levels between 80% and 200%, with a store average minimum of 110% efficiency. ~Maintains Tech Billed hours per CQI/VQI at target or better than target. ~Maintains comeback standards at or better than company targets. ~Controls the flow of vehicles through the reconditioning process by proper distribution of new CQI/VQI starts, parts return cars, recheck vehicles and 30 day warranty repairs. ~Meets daily and weekly CQI and VQI production targets. JOB SPECIFICATIONS: ~Read, interpret and transcribe data in order to maintain accurate records. ~Perform associate development tasks, including mentoring and performance management. ~Successfully work with and through managers and associates of other departments within the store. ~Required to perform multiple duties in a high-energy, fast-paced working environment. ~Speak and listen effectively in dealing with customers/associates, both in person and over the phone. ~Complete CarMax provided training in all areas of the production process.

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Are you a detail oriented person who likes to work in a fast paced environment? Do you like working with numbers and handling lots of paperwork? If so, you might want to learn more about the Warranty Administrator position. This position is responsible for verifying information on all repair orders and claim forms that are going to the manufacturer for reimbursement. Also responsible for submitting and tracking manufacturers reimbursements via a spreadsheet. Previous experience with warranty claims and coverage helpful!

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Excellent part-time opportunity in our service operations department! Are you a detail oriented person who likes to work in a fast paced environment? Do you like working with numbers and handling lots of paperwork? If so, you might want to learn more about the Warranty Administrator position. This position is responsible for verifying information on all repair orders and claim forms that are going to the manufacturer for reimbursement. Also responsible for submitting and tracking manufacturers reimbursements via a spreadsheet. Previous experience with warranty claims and coverage helpful!

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