CarMax

CarMax Auto Finance feedback form

Contact a Customer Relations Associate at CarMax Auto Finance by filling out this form.

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CarMax Auto Finance
Attn: Customer Service
P.O. Box 440609
Kennesaw, GA 30160

Phone: (800) 925-3612
Fax: (770) 423-4376

CarMax concerns
To get an immediate answer to your question, start at your nearest CarMax Superstore.

If the store is unable to resolve your concern, use the Corporate Contact Form, or call us at (800) 519-1511 Mon-Fri, 8:30 am - 8:00 pm EST.

Send written customer comments to:
CarMax
Attn: Customer Relations Dept.
12800 Tuckahoe Creek Parkway
Richmond, VA 23238

Website Questions
Submit all questions or concerns about carmax.com^® through our Web Feedback Form.

Please do not include any potentially sensitive information when you contact CarMax through the website. This includes your Social Security number, bank account numbers, etc.