We make it easy
CarMax Auto Finance offers a variety of payment options. You receive credit on the date we receive your payment (for late charge and finance charge purposes) no matter what option you choose, although it may take 1-2 business days for your payment to post to your account.
Pay online through MyCarMax
By registering with MyCarMax, you can manage your CarMax Auto Finance payments with ease. You can make a single payment or set up recurring payments.
Pay Now through MyCarMax
Payments by phone
Call us at (800) 925-3612 to make a one-time payment on our automated system. You will be provided a confirmation number with your payment.
Payments by mail
|You may mail payments to:
||Payoffs should be mailed to:
CarMax Auto Finance
P.O. Box 3174
Milwaukee, WI 53201-3174
CarMax Auto Finance
Attn: Payoff Department
P.O. Box 440609
Kennesaw, GA 30160
We recommend mailing your payment 7-10 days before your due date to ensure that we receive it on time.
You may go to any Western Union location to have your payment sent to us. Call (800) 238-5772 to find the nearest location. You will need to reference our city code, "CarMax," along with the state code of "Georgia." Please be sure to include your account number to ensure proper posting. We typically receive and post these payments to your account within one full business day. Our business days are Monday-Friday. Western Union may charge a fee for this service.
MoneyGram® ExpressPayments® service
You may go to any MoneyGram retail agent location to have your payment sent to us. Call 1-800-MoneyGram to find the nearest location. At the agent location, please provide the clerk with the following: Receive Code "4645," company name "CarMax," city "Kennesaw," state "GA," and your account number to ensure proper posting. We typically receive and post these payments to your account within one full business day. Our business days are Monday-Friday. MoneyGram may charge a fee for this service.