Careers at CarMax - Frequently Asked Questions

1. What happens to an application I submit on the website?

It’s forwarded to our Recruiting Team for review against current job openings.

2. How will I know if my application has been received?

You’ll receive an immediate email acknowledgement once you complete an application online.

3. When can I expect to be contacted by a Recruiter?

If your skills, work history, and other qualifications are a match to the position you applied for, the Recruiting Team will contact you in a timely manner.

4. Can I apply for more than one position?

Yes. Use the Job Cart to apply for any and all positions you’re qualified for.

5. How can I check the status of my application?

Sign in to the CarMax Careers Website, select “View My Account,” and then “View Application Status.” This will display your current application progress.

Contact us


CarMax Auto Finance
Attn: Customer Service
P.O. Box 440609
Kennesaw, GA 30160

Phone (800) 925-3612
Fax (770) 423-4376

Mon-Fri 8-10, Sat 9-6 EST

If you’re an account holder, you can access your account information online through MyCarMax. You can also call us with account-specific questions. For general questions, use this email form.