About us

Since 1993, CarMax Auto Finance has helped more than 1 million customers with their vehicle financing needs. We offer fast, on-site financing at competitive rates and terms to make your car shopping experience as easy as possible.

CarMax Auto Finance is located in Kennesaw, Georgia, and serves more than 650,000 customers, with a portfolio size of more than $9 billion. Every year, we help more than 200,000 customers purchase vehicles through CarMax.

We're proud to be part of a FORTUNE® 500 company, as well as named to the FORTUNE "100 Best Companies to Work For" since 2005.

CarMax Auto Finance offers:

Fast, on-site financing

  • Apply online at any CarMax location
  • Most responses in less than 5 minutes
  • Get more information on how to get started now

Rates and terms that fit your budget and your needs

  • CarMax Auto Finance offers competitive rates and terms
  • We specialize in used-car financing for the CarMax customer
  • All products and offers are tailored to meet CarMax customer needs
  • All offers are subject to credit approval

Convenient, hassle-free payment options

  • Auto draft your bank account monthly
  • Make payments online
  • Pay over the phone
  • Mail your payment
  • Make one-time and recurring payments to CarMax Auto Finance
    on the CarMax app

Contact us


CarMax Auto Finance
Attn: Customer Service
P.O. Box 440609
Kennesaw, GA 30160

Phone (800) 925-3612
Fax (770) 423-4376

Mon-Fri 8-10, Sat 9-6 EST

If you’re an account holder, you can access your account information online through MyCarMax. You can also call us with account-specific questions.