CarMax Auto Finance

We offer hassle-free on-site financing, and competitive rates and terms

About us

About Us

CarMax Auto Finance is located in Kennesaw, Georgia, and serves more than 650,000 customers, with a portfolio size of more than $9 billion. Every year, we help more than 200,000 customers purchase vehicles through CarMax.

Convenient payments

Register with MyCarMax to:
  • Make single and recurring payments
    through MyCarMax online or the app
    for iOS and Android
  • Sign up for payment reminder emails
    through MyCarMax online
To set up access, be ready with:
  • Account number
  • Date of birth
  • Last four digits of SSN
  • Valid email address

Remember, we offer a variety of other payment options to choose from.

Now hiring

Now hiring

CarMax Auto Finance offers competitive pay, a relaxed environment, and great benefits. See what we have to offer today!

Visit our careers site to learn more

Contact us

CarMax Auto Finance
Attn: Customer Service
P.O. Box 440609
Kennesaw, GA 30160

Phone (800) 925-3612
Fax (770) 423-4376

Mon-Fri 8-10, Sat 9-6 EST

Current account holders should call us with account-specific questions. For general questions, use this email form