1. How can I get an owner's manual for the vehicle I purchased from CarMax?
Many of the vehicles sold by CarMax come with an owner's manual. If your
vehicle did not include a manual, you can visit the manufacturer's
website, where you may be able to view or download a copy. Some
manufacturers allow you to simply search for the manual by the vehicle's
year, make, and model. Others may require you to register the vehicle
and yourself as the owner before allowing you to view or download the
manual. There are some manufacturers that do not offer an
electronic version at this time. If you are unable to download an owner's manual from the manufacturer, most will let you
order a paper copy. (Valid receipt required to receive reimbursement for any out of pocket expense incurred.)
Visit your car manufacturer's website
You can also visit the website of Helm Publications, which offers owner's manuals for many manufacturers, or you can call Helm at 1-800-782-4356. (Valid receipt required to receive reimbursement for any out of pocket expense incurred.)
Helm Publications website
2. Should I register my newly purchased CarMax vehicle with the manufacturer? How do I register?
Yes, you should register with your car's manufacturer as the new owner,
to ensure that you receive any notices or information regarding your vehicle
from the manufacturer. To register, you can visit the manufacturer's website.
Please note that your Vehicle Identification Number (VIN) may be required when
registering your vehicle.
Register at your car manufacturer's website
3. How do I make payments online? What are my other payment options?
By registering with MyCarMax, you can make a single payment or set up recurring payments.
See all your payment options—visit our Payment Options page.