1. I see where there’s a CarMax mobile site and a CarMax native app too—what’s the difference?
It boils down to convenience, user experience, and personal preference. The mobile site is optimized for a smartphone and accessed via the phone’s browser by typing in carmax.com, just like you would for any other website. A native app is an actual application that is downloaded to and installed on the phone, which allows a more personalized, interactive user experience.*
2. But don’t they pretty much let you do the same things?
Only to a point—both let you:
Search our nationwide inventory of over 35,000 CarMax Quality Certified cars by make, model, features, and more!
See car details and photos, plus expert and customer reviews, “save” cars of interest and make notes, and get email alerts when their status changes.
Find your nearest CarMax store and contact information.
Share vehicles on Facebook.
3. And the app does even more?
Yes. With the app, you can:
Save cars AND searches.
Get alerts for price drops, cars sold, and new matches for your car searches.
Scan window stickers while shopping our lot to access vehicle info including Vehicle History Reports and reviews.
Compare up to 10 cars at a time.
Calculate MPG, payments, and affordability.
5. Is the app available for Blackberry or Windows phones?
Not at this time, but remember, you can still access our mobile website via your smartphone’s browser.
6. How much does the app cost?
It’s free!**
7. Can I still visit the full site from my phone?
Absolutely. Just click on the “Full Site” link located at the bottom of every page of the mobile site.
8. And if I want to tell you about my experience, can I provide feedback?
Sure. Send us your comments or questions by clicking on the “Feedback” link at the bottom of every page of the mobile site and at the bottom of the navigation menu for the app.
* Use of the mobile site or native app requires a smartphone with Internet access.
** Some mobile service providers may charge a data fee or require purchasing a monthly data package for Internet access through your mobile device. Please contact your service provider for details.