1. How do I access the CarMax mobile site?
Visit our mobile site by typing carmax.com in any mobile web browser. If you’re unsure whether your phone has Internet capabilities, please contact your service provider.
2. What can I do on the mobile site?
The CarMax mobile site allows you to search all cars in our inventory and browse vehicle information wherever you are, such as multiple photos, vehicle details, safety and reliability ratings, and read customer reviews. You can even find a CarMax store in your area.
3. Does using the CarMax mobile site cost me anything?
Using the CarMax mobile site is free of charge. However, some mobile service providers may charge a data fee or require purchasing a monthly data package for Internet access through your mobile device. Please contact your service provider for details.
4. Can I save vehicles to my MyCarMax account on the mobile site?
If you find a vehicle on the mobile site that interests you, use the “Email this car” feature to send listings to yourself for future reference, or contact us. At this time, access to your MyCarMax account is not available through our mobile site.
5. Do I have to download anything to view the site?
You can access the CarMax site without downloading anything to your mobile phone. Your phone only needs to have web-browsing capabilities.
6. How can I provide feedback on the site?
Any comments or questions you have regarding the CarMax mobile site can be provided by clicking on the “Feedback” link, located at the bottom of every page of our mobile site.
7. Can I still visit the full site from my phone?
Yes. If you want to visit our full site on your phone, click on the “Full Site” link, located at the bottom of every page of our mobile site.
8. Do you have any apps?
We’re currently exploring options for possible CarMax apps. In the meantime, we encourage you to continue using the mobile version of our website.