Store job openings

  • Address

    12966 Jefferson Avenue
    Newport News, Virginia 23608
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  • Store phone
    • Local:
    • (757) 833-1060
    • Toll free:
    • (888) 780-6157
    • Fax:
    • (757) 989-6205

Open store positions

Store position description

Do you enjoy a fast-paced, high volume retail environment? Do you thrive on doing lots of different administrative tasks and at the same time having lots of interaction with customers as well as other departments? Maybe you should consider a Business Office Associate position!

The CarMax Business Office has exciting opportunities for part-time Business Office Associates (BOA). The flexible work schedule offers rotating shifts and hours to fit in with your other daily activities. Potential advancement opportunities for this position include full-time BOA, Lead BOA, Assistant Business Office Manager and Business Office Manager

Responsibilities include opening and closing the business office, reviewing and processing documents associated with customer's vehicle purchases, assisting customers with questions on tag and title information, preparing DMV documents, interacting with sales staff, obtaining payoff information, assisting our purchasing team with appraisal purchases and in-store auctions, handling accounts payable functions, tendering cash transactions, preparing bank deposits, answering multi-line phone system and monitoring For Kids Only area.

A strong commitment to customer service, good communications skills and attention to detail are required for this position. Ideal candidates come from various backgrounds including retail, banking, and food service. Applicants must also be available to work nights and weekends.

Apply Now

Store position description

Would you enjoy a job that has you working outside more than in? Do you want a professional opportunity that doesn't have you dressing in a suit every day? As an Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment!

Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance.

Experience in a fast paced environment as well as previous inventory tracking responsibilities are a plus. Applicants must be open to work some nights and weekends as well as in all types of weather.
If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

Apply Now

Store position description

The CarMax Reconditioning Associate will work as part of a larger reconditioning team and will be training to perform automobile receiving, inventory scanning, vehicle movement (both on and off lot), vehicle delivery preparation while providing superior customer service.

These duties include, but are not limited to, basic vehicle detailing including car wash, interior cleaning and vacuuming, exterior cleaning of CarMax used, new and customer vehicles.

Completion of the CarMax Final Quality and cosmetic inspections, paint touch up, wet sanding, and buffing of CarMax used, new and customer vehicles in accordance with CarMax's stringent quality standards. Interior vehicle repair of fabric, vinyl, leather, plastic, dye and color matching, and glass repair on CarMax used, new and customer vehicles is part of the CarMax Reconditioning Process. In addition, the reconditioning associates are responsible for small dent removal and other minor repairs including, sanding, grinding, paint preparation and paint application.

Additional Duties may include:
- Final Quality Control Inspections
- Cosmetic Inspections

Working Conditions:
-Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
-May require walking or standing for extended periods of time.
-Flexible work hours with shifts that may include nights, weekends, holidays and 12-hour days.
-Must wear CarMax clothing (acquired through the company) at all times working in the store.
-Follow all carmax, O.S.H.A. and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.

Apply Now

Store position description

CarMax, a FORTUNE 500 company, and one of the FORTUNE 2009 100 Best Companies to Work For, is the nation's largest retailer of used cars. Headquartered in Richmond, Va., CarMax currently operates 100 used car superstores in 46 markets. The CarMax consumer offer provides our customers the opportunity to shop for vehicles the way they shop for items at other national retailers, and it is structured around four customer benefits: low, no-haggle prices; a broad selection; high quality vehicles; and a customer-friendly sales process.

DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL CARMAX SALES CONSULTANT?
Read on to find out -

WHAT DO CARMAX SALES CONSULTANTS DO?
At CarMax, Sales Consultants work with customers through each and every step of the sales process.
The steps to our process include:
- Communicating to customers what makes CarMax unique
- Interviewing customers to determine their needs and wants
- Presenting our vehicles
- Taking test drives
- Running credit applications
- Processing transaction paperwork
- Supporting our on-line customers via our eSales office
- Following up with potential customers

WHAT DOES IT TAKE TO BE SUCCESSFUL?
(Read carefully because this is VERY IMPORTANT!)
- A strong ability to work with and relate to all types of customers and to earn their respect
- Self-motivation and a burning desire to be the very best! With consistently strong sales performance, CarMax Sales Consultants can advance to club level status, such as Directors Club and Presidents Club.
- Strong customer focus!
- A strong belief in our Company! Sales Consultants take pride in presenting our vehicles, and are always dedicated to finding the right vehicle for every customer.
- A strong ability to find solutions to sales challenges
- Exceptional speaking and active-listening skills
- Good computer skills
- A PASSION FOR SELLING in a Team oriented environment!

IS THERE ANYTHING ELSE I NEED TO KNOW? YES -
- You MUST enjoy the varied hours of a retail work schedule.
- A valid drivers license is required.
- Ability to drive a manual transmission or a willingness to learn is also important!

Apply Now

Store position description

CarMax, a FORTUNE 500 company, and one of the FORTUNE 2009 100 Best Companies to Work For, is the nation's largest retailer of used cars. Headquartered in Richmond, Va., CarMax currently operates 100 used car superstores in 46 markets. The CarMax consumer offer provides our customers the opportunity to shop for vehicles the way they shop for items at other national retailers, and it is structured around four customer benefits: low, no-haggle prices; a broad selection; high quality vehicles; and a customer-friendly sales process.

DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL CARMAX SALES CONSULTANT?
Read on to find out -

WHAT DO CARMAX SALES CONSULTANTS DO?
At CarMax, Sales Consultants work with customers through each and every step of the sales process.
The steps to our process include:
- Communicating to customers what makes CarMax unique
- Interviewing customers to determine their needs and wants
- Presenting our vehicles
- Taking test drives
- Running credit applications
- Processing transaction paperwork
- Supporting our on-line customers via our eSales office
- Following up with potential customers

WHAT DOES IT TAKE TO BE SUCCESSFUL?
(Read carefully because this is VERY IMPORTANT!)
- A strong ability to work with and relate to all types of customers and to earn their respect
- Self-motivation and a burning desire to be the very best! With consistently strong sales performance, CarMax Sales Consultants can advance to club level status, such as Directors Club and Presidents Club.
- Strong customer focus!
- A strong belief in our Company! Sales Consultants take pride in presenting our vehicles, and are always dedicated to finding the right vehicle for every customer.
- A strong ability to find solutions to sales challenges
- Exceptional speaking and active-listening skills
- Good computer skills
- A PASSION FOR SELLING in a Team oriented environment!

IS THERE ANYTHING ELSE I NEED TO KNOW? YES -
- You MUST enjoy the varied hours of a retail work schedule.
- A valid drivers license is required.
- Ability to drive a manual transmission or a willingness to learn is also important!

Apply Now

Closed positions (applications will be held for future consideration)

Technicians at CarMax don't have to worry about crammed work spaces, hot shops and other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more!

An Apprentice Technician is a training position to become an Automotive Technician and associates must be able to safely operate shop equipment, demonstrate the ability to learn and repeat basic mechanical repairs, and comply with CarMax, OSHA and EPA policies. Individuals selected for this position receive 12-15 weeks of training. Successful completion leads to promotion to Automotive Technician, and the opportunity to purchase their tools at greatly reduced prices.

Apply Now

Technicians at CarMax don't have to worry about crammed work spaces, hot shops and other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more!

Technician responsibilities include diagnosing and repairing domestic and foreign vehicles, maintaining high customer satisfaction and meeting productivity and efficiency numbers. Previous automotive repair experience is required; and applicants must also be team oriented, flexible and focused on maintaining a high level of customer satisfaction.

If you are team oriented, have the above qualifications and enjoy a high-volume, fast paced work environment, this position may be for you!

Apply Now

Do you enjoy a fast-paced, high volume retail environment? Do you thrive on doing lots of different administrative tasks and at the same time having lots of interaction with customers as well as other departments? Maybe you should consider a Business Office Associate position!

Responsibilities include opening and closing the business office, reviewing and processing documents associated with customer's vehicle purchases, assisting customers with questions on tag and title information, preparing DMV documents, interacting with sales staff, obtaining payoff information, assisting our purchasing team with appraisal purchases and in-store auctions, handling accounts payable functions, tendering cash transactions, preparing bank deposits, and answering multi-line phone system.

A strong commitment to customer service, good communications skills and attention to detail are required for this position. Ideal candidates come from various backgrounds including retail, banking, and food service. Applicants must also be available to work nights and weekends. Potential advancement opportunities for this position include Lead Business Office Administrator, Assistant Business Office Manager and Business Office Manager

Apply Now

How would you like a unique career opportunity that can provide challenging work, a dynamic indoor/outdoor environment, career advancement, and a team of highly motivated people to help you succeed? You can have all of that when you work at CarMax!

As a part of our CarMax store purchasing team, a Buyer Assistant is responsible for vehicle optioning and imaging for the CarMax website, securing purchased vehicles, completing visual vehicle inspections as a part of the vehicle transfer process and working with the purchasing team to hold on-site auctions. A Buyer Assistant will also work with other departments to ensure that the needs of the business are met.

A strong commitment to customer service, good communication skills and attention to detail is required for this position. Ideal candidates will come from various backgrounds including retail, restaurant service and other service oriented positions. This position requires the ability to work a flexible schedule including nights and weekends in a fast paced retail environment. Position also requires the ability to work indoors/outdoors in a hands-on environment. Successful performance can lead to excellent career opportunities with CarMax!

Apply Now

How would you like a unique career opportunity that can provide challenging work, a dynamic indoor/outdoor environment, career advancement, and a team of highly motivated people to help you succeed? You can have all of that when you work at CarMax!

As a part of our CarMax store purchasing team, a Buyer Assistant is responsible for vehicle optioning and imaging for the CarMax website, securing purchased vehicles, completing visual vehicle inspections as a part of the vehicle transfer process and working with the purchasing team to hold on-site auctions. A Buyer Assistant will also work with other departments to ensure that the needs of the business are met.

A strong commitment to customer service, good communication skills and attention to detail is required for this position. Ideal candidates will come from various backgrounds including retail, restaurant service and other service oriented positions. This position requires the ability to work a flexible schedule including nights and weekends in a fast paced retail environment. Position also requires the ability to work indoors/outdoors in a hands-on environment. Successful performance can lead to excellent career opportunities with CarMax!

Apply Now

CarMax is searching for a Customer Advisor to consult with customers about vehicle repairs and maintenance. This individual will work as part of a larger team to provide exceptional customer service to our customers.

The Customer Advisor will discuss needed repairs with customers, create and review repair orders, route work to technicians, follow up with customers in a timely manner, communicate repair estimates, and maintain/exceed CarMax standards in both customer satisfaction and sales.

Qualified candidates must have the ability to:
-Speak and listen effectively in dealing with customers/associates, both in person and over the phone.
- Successfully work with and through associates of other departments within the Store.
- Read, interpret and transcribe data in order to maintain accurate records.
-Perform multiple duties in a high-energy, fast-paced working environment.

Previous success in resolving customer issues and knowledge a plus.

Apply Now

CarMax is searching for a Customer Operator to work with a team to provide exceptional customer service to our customers.

The Customer Operator is responsible for answering all incoming service calls, routing service calls, answering basic questions pertaining to service operations, scheduling and confirming routine service appointments, closing/invoicing repair orders for sublet repairs, filling repair orders, and submitting extended warranty claims.

Position requires the ability to:
- Speak and listen effectively when dealing with customers/associates, both in person and over the phone.
- Perform multiple duties in a high-energy, fast-paced working environment.
- Read, interpret and transcribe data in order to maintain proper records.

Previous customer service experience a plus!

Apply Now

If people are telling you that you have one of the cleanest, well kept vehicles in your neighborhood, chances are you enjoy doing it! How would you like to get paid for doing what you enjoy? But that's not all. At most CarMax locations, you would be working in an "air conditioned" service shop with other great team members!

Detailer responsibilities include washing, waxing, & buffing vehicles, as well as overall the reconditioning of our vast inventory of vehicles. Applicants must be dependable, detail oriented, and have the ability to work in a fast paced environment. Preference will be given to candidates with buffing and other detailing experience.

If you are a high energy, flexible, organized, detail oriented and motivated Team Player who enjoys a fast paced, customer-service focused environment, we encourage you to apply!

Apply Now

Would you enjoy a job that has you working outside more than in? Do you want a professional opportunity that doesn't have you dressing in a suit every day? As a part-time Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment with a flexible work schedule to fit your busy life!

Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance.

Experience in a fast paced environment as well as previous inventory tracking responsibilities are a plus. Applicants must be open to work some nights and weekends as well as in all types of weather.
If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

Apply Now

A Management Assistant's primary responsibility is to perform his or her duties in a way that exceeds the expectations of internal and external customers. As a member of the CarMax team, the Management Assistant's goal is to assist store management in creating both a superior customer shopping experience for our external customers & providing a superior work environment for our employees.

Responsibilities include:

~      Planning and execution of store events such as communications meetings, orientation for new associates, and recruiting efforts such as job fairs.
~      Coordinating multiple phases of the hiring process including ad placement, scheduling interviews, administering testing, and submitting and maintaining required prehire information.
~      Administering orientation for new hires and tracking completion of training quizzes.
~      Entering new hire information, assisting with payroll processing, researching payroll discrepancies and tracking bonus programs using VIPER/HR Handler.
~      Assisting store management with administrative responsibilities including, but not limited to, creating and updating spreadsheets in Excel for Windows, developing letters and memos using Microsoft Word for Windows, creating and printing system reports, filing, and publishing of store calendars and sales team rosters.
~      Ordering office supplies, processing accounts payable, maintaining phones, ordering business cards, and issuing proximity cards.
~      Maintaining, auditing and submitting Short-Term Disability, WorkerÆs Compensation, I-9, Travel and Expense, OSHA and Sales Training records.

Position requires above average proficiency in Microsoft Excel and Word for Windows and the ability to learn new software applications or databases as they are introduced. Must possess strong verbal and written communication skills, strong organizational skills, and the ability to multi task in a fast paced work environment. Must be able to work flexible hours, which include weekends, evenings, and holidays. Approved CarMax attire must be worn at all times for this position.

Apply Now

Would you enjoy a job that has you working outside more than inside? Do you want a professional opportunity that doesn't have you dressing in a three piece suit every day? As a Porter, you can enjoy a casual work environment in a team oriented, fast paced environment!

A porter is responsible for receiving and delivering retail service customers vehicles in the drive aisle, and staging them for service work. Additional responsibilities include driving service customers to home or work, and driving vehicles to and from off lot vendor locations when needed. Must also maintain drive aisle cleanliness, orderliness and vehicle flow. Excellent driving record a must!

Apply Now

Excellent part-time opportunity in our service operations department! Would you enjoy a job that has you working outside more than inside? Do you want a professional opportunity that doesn't have you dressing in a three piece suit every day? As a Porter, you can enjoy a casual work environment in a team oriented, fast paced environment!

A porter is responsible for receiving and delivering retail service customers vehicles in the drive aisle, and staging them for service work. Additional responsibilities include driving service customers to home or work, and driving vehicles to and from off lot vendor locations when needed. Must also maintain drive aisle cleanliness, orderliness and vehicle flow. Excellent driving record a must!

Part-time schedule will include rotating days/hours. Great opportunity for growth to full-time if desired!

Apply Now

CarMax is searching for a Supply Associate to work in a team environment to locate, receive and distribute parts to both internal and external customers.

The Supply Associate is also responsible for assisting technicians with determining the correct part number(s), receiving parts into inventory, proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and outstanding customer service.

Qualified candidates must have the ability to:
- Speak and listen effectively in dealing with customers/associates, both in person and over the phone
- Perform multiple duties in a high-energy, fast-paced working environment
- Read, interpret and transcribe data in order to maintain accurate records
- Compose documents and spreadsheets using various software packages such as Microsoft Word and Excel
- Understand numeric filing system
- Lift objects that weigh as much as 50 lbs

Apply Now

Are you a detail oriented person who likes to work in a fast paced environment? Do you like working with numbers and handling lots of paperwork? If so, you might want to learn more about the Warranty Administrator position.

This position is responsible for verifying information on all repair orders and claim forms that are going to the manufacturer for reimbursement. Also responsible for submitting and tracking manufacturers reimbursements via a spreadsheet. Previous experience with warranty claims and coverage helpful!

Apply Now

Put your career in high gear

Ready for a rewarding career with lots of room to advance? We have opportunities in more than 24 states across the country.

Problems?

If you have any technical problems submitting your application, please contact our service provider, Kronos.

Phone (800) 338-6321
Email

hiringhelpdesk@kronos.com

Hours Mon-Fri 5am-6pm
  Sat-Sun 7am-4pm PT
For all other questions, including questions about positions, please contact the store. You are also welcome to visit any store to fill out an online application.