Store job openings

  • Address

    7180 North Palm Avenue
    Fresno, California 93650
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  • Store phone
    • Local:
    • (559) 490-7901
    • Toll free:
    • (866) 431-7503
    • Fax:
    • (559) 490-7907

Open store positions

Store position description

Technicians at CarMax don't have to worry about crammed work spaces, hot shops and other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more! Technician responsibilities include diagnosing and repairing domestic and foreign vehicles, maintaining high customer satisfaction and meeting productivity and efficiency numbers. Previous automotive repair experience is required; and applicants must also be team oriented, flexible and focused on maintaining a high level of customer satisfaction. If you are team oriented, have the above qualifications and enjoy a high-volume, fast paced work environment, this position may be for you!

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Store position description

The CarMax Reconditioning Associate will work as part of a larger reconditioning team and will initially be trained to perform automobile receiving, inventory scanning, vehicle movement (both on and off lot), vehicle delivery preparation while providing superior customer service. This position has the opportunity to advance through a regimented career path. Growth opportunities require acquisition of the following skills to advance levels: -Basic vehicle detailing including interior and exterior cleaning, paint touch up, wet sanding, and buffing -Completion of the Carmax Final Quality and cosmetic inspections in accordance with Carmax's stringent quality standards -Interior cosmetic repair of fabric, vinyl, leather, and plastic, as well as glass repair -Small dent removal and other minor repairs including, sanding, grinding, paint preparation and paint application Working Conditions: -Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions. -May require walking or standing for extended periods of time. -Flexible work hours with shifts that may include nights, weekends, holidays and 12-hour days. -Must wear CarMax clothing (acquired through the company) at all times working in the store. -Follow all CarMax, O.S.H.A. and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.

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Store position description

CarMax, a FORTUNE 500 company, and one of FORTUNE's "100 Best Companies to Work For" seven years running, is the nation's largest retailer of used cars. Headquartered in Richmond, Va., CarMax currently operates 100 used car superstores in 46 markets. The CarMax consumer offer provides our customers the opportunity to shop for vehicles the way they shop for items at other national retailers, and it is structured around four customer benefits: low, no-haggle prices; a broad selection; high quality vehicles; and a customer-friendly sales process. DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL CARMAX SALES CONSULTANT? Read on to find out - WHAT DO CARMAX SALES CONSULTANTS DO? At CarMax, Sales Consultants work with customers through each and every step of the sales process. The steps to our process include: - Communicating to customers what makes CarMax unique - Interviewing customers to determine their needs and wants - Presenting our vehicles - Taking test drives - Running credit applications - Processing transaction paperwork - Supporting our on-line customers via our eSales office - Following up with potential customers WHAT DOES IT TAKE TO BE SUCCESSFUL? (Read carefully because this is VERY IMPORTANT!) - A strong ability to work with and relate to all types of customers and to earn their respect - Self-motivation and a burning desire to be the very best! With consistently strong sales performance, CarMax Sales Consultants can advance to club level status, such as Directors Club and Presidents Club. - Strong customer focus! - A strong belief in our Company! Sales Consultants take pride in presenting our vehicles, and are always dedicated to finding the right vehicle for every customer. - A strong ability to find solutions to sales challenges - Exceptional speaking and active-listening skills - Good computer skills - A PASSION FOR SELLING in a Team oriented environment! IS THERE ANYTHING ELSE I NEED TO KNOW? YES - - You MUST enjoy the varied hours of a retail work schedule. - A valid drivers license is required. - Ability to drive a manual transmission or a willingness to learn is also important!

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Store position description

CarMax is searching for Mechanical associates to work as part of a mechanical reconditioning team to produce and repair vehicles which meet our quality and customer standards. Responsibilities of available positions will range from basic to advanced skills. Entry level positions will require experience in the following areas: performing general vehicle inspections, entry level repairs such as inspection of tires, brakes, batteries, and fluids, oil changes, replacement of air filters, mounting and balancing tires. Mid to advanced level positions require experience in the following areas: brake diagnosis, steering and suspension repair including 4-wheel alignments, heating and air conditioning repair,engine repair, manual drive train and axle repair, electrical systems repair, and advance engine performance repair. Mid and advanced level positions will require the flexibility to fill in and assist entry level positions when needed. Previous automotive experience required. ASE certifications will be required for select positions. Must be able to work well in a team environment, provide outstanding customer service, and follow workplace cleanliness, organization, and process standards.

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Closed positions (applications will be held for future consideration)

The CarMax Part-Time Reconditioning Associate will work as a member of a larger reconditioning team and will be trained to perform automobile receiving, inventory scanning and reconciliation, vehicle movement (both on and off lot), vehicle delivery preparation while providing superior customer service. These duties include, but are not limited to, basic vehicle detailing including car wash, interior cleaning and vacuuming, exterior cleaning of CarMax used, new, and customer vehicles. Completion of the CarMax Final Quality and cosmetic inspections, carpet shampooing, waxing, paint touch-up, wet sanding, and buffing of CarMax used, new, and customer vehicles in accordance with CarMax's stringent quality standards. Interior vehicle repair of fabric, vinyl, leather, plastic, dye and color matching, and glass repair on CarMax used, new, and customer vehicles is part of the CarMax Reconditioning Process. In addition, the Reconditioning Associates are responsible for small dent removal and other minor repairs including, sanding, grinding, paint preparation, and paint application. Additional Duties may include: ~ Final Quality Control Inspections ~ Cosmetic Inspections Working Conditions: ~ Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions. ~ May require walking or standing for an extended period of time. ~ Flexible part-time shifts that may include nights, weekends, holiday, and 12-hour days. ~ Wears CarMax clothing (acquired through company) at all times working in the store. ~ Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.

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If people are telling you that you have one of the cleanest, well kept vehicles in your neighborhood, chances are you enjoy doing it! How would you like to get paid for doing what you enjoy? But that's not all. At most CarMax locations, you would be working in an "air conditioned" service shop with other great team members! Detailer responsibilities include washing, waxing, & buffing vehicles, as well as overall the reconditioning of our vast inventory of vehicles. Applicants must be dependable, detail oriented, and have the ability to work in a fast paced environment. Preference will be given to candidates with buffing and other detailing experience. If you are a high energy, flexible, organized, detail oriented and motivated Team Player who enjoys a fast paced, customer-service focused environment, we encourage you to apply!

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While supervising Detailers, Reconditioning Technicians, and Painters, the Cosmetic Supervisor's responsibilities include completion of cosmetic inspections on all vehicles to be reconditioned. In addition, the Cosmetic Supervisor is responsible for maintaining optimal vehicle flow through assigned work zones, maintaining CarMax cosmetic quality standards on all reconditioned vehicles, and maintaining both high quality and production efficiency for the Store's Cosmetic Technicians. PRINCIPLE DUTIES AND RESPONSIBILITIES: ~Completes Cosmetic Inspections on vehicles entering the reconditioning process. ~Ensures that the cosmetic repairs specified result in finished vehicles that meet CarMax cosmetic quality standards. ~Maintains a sufficient supply of vehicles with completed cosmetic inspections to support the input needs of the daily production process. ~Achieves daily and weekly production targets in each cosmetic work zone (Paint, Detail and Cosmetic Reconditioning). ~Monitors FQC failures for cosmetic issues, corrects these issues and determines root causes to eliminate repetitive causes of FQC failures. ~Maintains Detailer, Reconditioning Technicians and Painter's efficiency levels within CarMax documented guidelines. ~Maintains Detailer, Reconditioning Technicians and Painters quality performance levels by regularly checking individual output vs. specified repairs and providing regular feedback on individual work quality. ~Ensures that each cosmetic work zone maintains an adequate level of qualified, properly trained staffing ~Maintains a schedule for all direct reports that provide adequate coverage to support daily and weekly production requirements. ~Reacts to short term capacity changes by adjusting schedules and staffing and the use of sublet vendors as needed. ~Ensures that there is sufficient qualified backup capability available to complete cosmetic inspections when additional volume requires this or during periods when the cosmetic supervisor is not on duty. ~Manages on-lot sublet vendors. Satisfactory completion of Entry MAP is required (applicable to internal CarMax associates only).

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Technicians at CarMax don't have to worry about crammed work spaces, hot shops and other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more! An Apprentice Technician is a training position to become an Automotive Technician and associates must be able to safely operate shop equipment, demonstrate the ability to learn and repeat basic mechanical repairs, and comply with CarMax, OSHA and EPA policies. Individuals selected for this position receive 12-15 weeks of training. Successful completion leads to promotion to Automotive Technician, and the opportunity to purchase their tools at greatly reduced prices.

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Would you enjoy a job that has you working outside more than in? Do you want a professional opportunity that doesn't have you dressing in a suit every day? As a part-time Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment with a flexible work schedule to fit your busy life! Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance. Experience in a fast paced environment as well as previous inventory tracking responsibilities are a plus. Applicants must be open to work some nights and weekends as well as in all types of weather. If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

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Would you enjoy an job that has you working outside more than inside? Do you want a professional opportunity that doesn't have you dressing in a three piece suit every day? As an Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment that offers a flexible nighttime shift! Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance. Experience in a fast paced environment as well as previous detail oriented responsibilities are a plus. Applicants must be open to working nightshifts and weekends as well have the ability to work in outside variable weather conditions. If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

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A CarMax Paint Prep Technician's responsibilities include performing minor repairs to metal & plastic and prepares vehicles for painting. Individuals must effectively and safely operate sanders, grinders, paint guns, as well as other tools, equipment, and products used in paint & body operations. Paint Prep Technicians must be familiar with the use of paint mixing and drying equipment. Additionally, performing vehicle damage assessment is required in this position. Must be familiar with and maintain a work environment to meet OSHA safety standards. Free training is provided to qualified individuals who would like to learn a new skill, leading to a career in paint and body repair.

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Painters at CarMax don't have to worry about crammed work spaces, lack of work, out dated equipment, or other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more!!!! A Painter is responsible for making quality paint and body repairs to vehicles undergoing our reconditioning process. Also responsible for keeping equipment in good repair, and maintaining adequate levels of supplies.

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While supervising Inventory Associates, Recon Technicians, and Cosmetic Supervisor, the Reconditioning Production Manager's responsibilities include maintaining the integrity of the Store's vehicle inventory, maintaining optimal vehicle flow through WIP (i.e., cycle time), achieving Newly Saleable targets, maintaining CarMax quality standards on the display lot, and maintaining both high quality and production efficiency for the Store's Cosmetic Technicians. Principle Duties And Responsibilities: ¿ Ensures daily maintenance of the Store's vehicle inventory integrity, to include accurate scanning, control of receiving, and daily vehicle reconciliation. ¿ Achieves and maintains an Inventory Audit rating at or above CarMax standards for all Inventory categories. ¿ Maintains Month-end Cycle Time at or below CarMax standards. ¿ Maintains Display Area Quality rating at or above CarMax Standards at all times. ¿ Achieves daily and weekly Newly Saleable targets. ¿ Ensures that CarMax quality standards are met for all newly salable vehicles via the FQC process. ¿ Maintains a schedule for all direct reports that provide adequate coverage to support Sales, Inventory, and Service activities, while remaining within the Store's Targeted Staffing Budget (FTE's). ¿ Establishes and maintains a supply of competent qualified On Lot and Off Lot Sub Let vendors available to support the needs of the cosmetic reconditioning zones. ¿ Ensures the control of the movement of vehicles to and from off lot vendors and ensures that sub let vendor invoices are correct and are handled expeditiously. ¿ Maintains the proper integrity of the physical layout of reconditioning zones. ¿ Supervise the daily activities of the Cosmetic Supervisor. ¿ Perform duties of Operations Manager in his/her absence. Job Specifications: Work requires ability to: ¿ Read, interpret and transcribe data in order to maintain accurate records. ¿ Perform associate developmental tasks, including mentoring and performance management. ¿ Successfully work with and through both managers and associates of other departments within the Store. ¿ Required to perform multiple duties in a high-energy, fast-paced working environment. ¿ Speak and listen effectively in dealing with customers/associates, both in person and over the phone. ¿ Complete CarMax provided training in all areas of the Inventory process. ¿ Satisfactory completion of Entry MAP is required (applicable to internal CarMax associates only).

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While supervising Auto Technicians, the Technician Production Manager will maintain production technician efficiency levels to meet guidelines, maintain reconditioning costs for all mechanical repairs, achieve all weekly CQI/VQI production goals, and maintain technician quality at or above company standards. Flexible work hours with shifts that will include nights, weekends, holidays and 12-hour days. PRINCIPLE DUTIES AND RESPONSIBILITIES: ~Ensures that all positions are properly staffed at all times. ~Participates in and endorses all CarMax Training initiatives. ~Actively recruits and develops Apprentice Technicians. ~Ensures the successful career development of assigned workgroup through Progress Conferences, File Reviews, Performance Management and the Merit Review Process. ~Handles all customer (both internal and external) concerns in a quick, efficient, and friendly manner. ~Maintains Technician efficiency levels between 80% and 200%, with a store average minimum of 110% efficiency. ~Maintains Tech Billed hours per CQI/VQI at target or better than target. ~Maintains comeback standards at or better than company targets. ~Controls the flow of vehicles through the reconditioning process by proper distribution of new CQI/VQI starts, parts return cars, recheck vehicles and 30 day warranty repairs. ~Meets daily and weekly CQI and VQI production targets. JOB SPECIFICATIONS: ~Read, interpret and transcribe data in order to maintain accurate records. ~Perform associate development tasks, including mentoring and performance management. ~Successfully work with and through managers and associates of other departments within the store. ~Required to perform multiple duties in a high-energy, fast-paced working environment. ~Speak and listen effectively in dealing with customers/associates, both in person and over the phone. ~Complete CarMax provided training in all areas of the production process. ~Satisfactory completion of Entry MAP is required (applicable to internal CarMax associates only).

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Are you a detail oriented person who likes to work in a fast paced environment? Do you like working with numbers and handling lots of paperwork? If so, you might want to learn more about the Warranty Administrator position. This position is responsible for verifying information on all repair orders and claim forms that are going to the manufacturer for reimbursement. Also responsible for submitting and tracking manufacturers reimbursements via a spreadsheet. Previous experience with warranty claims and coverage helpful!

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Excellent part-time opportunity in our service operations department! Are you a detail oriented person who likes to work in a fast paced environment? Do you like working with numbers and handling lots of paperwork? If so, you might want to learn more about the Warranty Administrator position. This position is responsible for verifying information on all repair orders and claim forms that are going to the manufacturer for reimbursement. Also responsible for submitting and tracking manufacturers reimbursements via a spreadsheet. Previous experience with warranty claims and coverage helpful!

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Do you enjoy a fast-paced, high volume retail environment? Do you thrive on doing lots of different administrative tasks and at the same time having lots of interaction with customers as well as other departments? Maybe you should consider a Business Office Associate position! The CarMax Business Office has exciting opportunities for part-time Business Office Associates (BOA). The flexible work schedule offers rotating shifts and hours to fit in with your other daily activities. Potential advancement opportunities for this position include full-time BOA, Lead BOA, Assistant Business Office Manager and Business Office Manager Responsibilities include opening and closing the business office, reviewing and processing documents associated with customer's vehicle purchases, assisting customers with questions on tag and title information, preparing DMV documents, interacting with sales staff, obtaining payoff information, assisting our purchasing team with appraisal purchases and in-store auctions, handling accounts payable functions, tendering cash transactions, preparing bank deposits, answering multi-line phone system and monitoring For Kids Only area. A strong commitment to customer service, good communications skills and attention to detail are required for this position. Ideal candidates come from various backgrounds including retail, banking, and food service. Applicants must also be available to work nights and weekends.

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Do you enjoy a fast-paced, high volume retail environment? Do you thrive on doing lots of different administrative tasks and at the same time having lots of interaction with customers as well as other departments? Maybe you should consider a Business Office Associate position! Responsibilities include opening and closing the business office, reviewing and processing documents associated with customer's vehicle purchases, assisting customers with questions on tag and title information, preparing DMV documents, interacting with sales staff, obtaining payoff information, assisting our purchasing team with appraisal purchases and in-store auctions, handling accounts payable functions, tendering cash transactions, preparing bank deposits, and answering multi-line phone system. A strong commitment to customer service, good communications skills and attention to detail are required for this position. Ideal candidates come from various backgrounds including retail, banking, and food service. Applicants must also be available to work nights and weekends. Potential advancement opportunities for this position include Lead Business Office Administrator, Assistant Business Office Manager and Business Office Manager

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CarMax, a FORTUNE 500 company, and one of FORTUNE's "100 Best Companies to Work For" seven years running, is the nation's largest retailer of used cars. Headquartered in Richmond, Va., CarMax currently operates 100 used car superstores in 46 markets. The CarMax consumer offer provides our customers the opportunity to shop for vehicles the way they shop for items at other national retailers, and it is structured around four customer benefits: low, no-haggle prices; a broad selection; high quality vehicles; and a customer-friendly sales process. DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL CARMAX SALES CONSULTANT? Read on to find out - WHAT DO CARMAX SALES CONSULTANTS DO? At CarMax, Sales Consultants work with customers through each and every step of the sales process. The steps to our process include: - Communicating to customers what makes CarMax unique - Interviewing customers to determine their needs and wants - Presenting our vehicles - Taking test drives - Running credit applications - Processing transaction paperwork - Supporting our on-line customers via our eSales office - Following up with potential customers WHAT DOES IT TAKE TO BE SUCCESSFUL? (Read carefully because this is VERY IMPORTANT!) - A strong ability to work with and relate to all types of customers and to earn their respect - Self-motivation and a burning desire to be the very best! With consistently strong sales performance, CarMax Sales Consultants can advance to club level status, such as Directors Club and Presidents Club. - Strong customer focus! - A strong belief in our Company! Sales Consultants take pride in presenting our vehicles, and are always dedicated to finding the right vehicle for every customer. - A strong ability to find solutions to sales challenges - Exceptional speaking and active-listening skills - Good computer skills - A PASSION FOR SELLING in a Team oriented environment! IS THERE ANYTHING ELSE I NEED TO KNOW? YES - - You MUST enjoy the varied hours of a retail work schedule. - A valid drivers license is required. - Ability to drive a manual transmission or a willingness to learn is also important!

Apply Now

A Management Assistant's primary responsibility is to perform his or her duties in a way that exceeds the expectations of internal and external customers. As a member of the CarMax team, the Management Assistant's goal is to assist store management in creating both a superior customer shopping experience for our external customers & providing a superior work environment for our employees. Responsibilities include: ~ Planning and execution of store events such as communications meetings, orientation for new associates, and recruiting efforts such as job fairs. ~ Coordinating multiple phases of the hiring process including ad placement, scheduling interviews, administering testing, and submitting and maintaining required prehire information. ~ Administering orientation for new hires and tracking completion of training quizzes. ~ Entering new hire information, assisting with payroll processing, researching payroll discrepancies and tracking bonus programs using VIPER/HR Handler. ~ Assisting store management with administrative responsibilities including, but not limited to, creating and updating spreadsheets in Excel for Windows, developing letters and memos using Microsoft Word for Windows, creating and printing system reports, filing, and publishing of store calendars and sales team rosters. ~ Ordering office supplies, processing accounts payable, maintaining phones, ordering business cards, and issuing proximity cards. ~ Maintaining, auditing and submitting Short-Term Disability, WorkerÆs Compensation, I-9, Travel and Expense, OSHA and Sales Training records. Position requires above average proficiency in Microsoft Excel and Word for Windows and the ability to learn new software applications or databases as they are introduced. Must possess strong verbal and written communication skills, strong organizational skills, and the ability to multi task in a fast paced work environment. Must be able to work flexible hours, which include weekends, evenings, and holidays. Approved CarMax attire must be worn at all times for this position.

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CarMax is searching for a Customer Operator to work with a team to provide exceptional customer service to our customers. The Customer Operator is responsible for answering all incoming service calls, routing service calls, answering basic questions pertaining to service operations, scheduling and confirming routine service appointments, closing/invoicing repair orders for sublet repairs, filling repair orders, and submitting extended warranty claims. Position requires the ability to: - Speak and listen effectively when dealing with customers/associates, both in person and over the phone. - Perform multiple duties in a high-energy, fast-paced working environment. - Read, interpret and transcribe data in order to maintain proper records. Previous customer service experience a plus!

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How would you like a unique career opportunity that can provide challenging work, a dynamic indoor/outdoor environment, career advancement, and a team of highly motivated people to help you succeed? You can have all of that when you work at CarMax! As a part of our CarMax store purchasing team, a Buyer Assistant is responsible for vehicle optioning and imaging for the CarMax website, securing purchased vehicles, completing visual vehicle inspections as a part of the vehicle transfer process and working with the purchasing team to hold on-site auctions. A Buyer Assistant will also work with other departments to ensure that the needs of the business are met. A strong commitment to customer service, good communication skills and attention to detail is required for this position. Ideal candidates will come from various backgrounds including retail, restaurant service and other service oriented positions. This position requires the ability to work a flexible schedule including nights and weekends in a fast paced retail environment. Position also requires the ability to work indoors/outdoors in a hands-on environment. Successful performance can lead to excellent career opportunities with CarMax!

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How would you like a unique career opportunity that can provide challenging work, a dynamic indoor/outdoor environment, career advancement, and a team of highly motivated people to help you succeed? You can have all of that when you work at CarMax! As a part of our CarMax store purchasing team, a Buyer Assistant is responsible for vehicle optioning and imaging for the CarMax website, securing purchased vehicles, completing visual vehicle inspections as a part of the vehicle transfer process and working with the purchasing team to hold on-site auctions. A Buyer Assistant will also work with other departments to ensure that the needs of the business are met. A strong commitment to customer service, good communication skills and attention to detail is required for this position. Ideal candidates will come from various backgrounds including retail, restaurant service and other service oriented positions. This position requires the ability to work a flexible schedule including nights and weekends in a fast paced retail environment. Position also requires the ability to work indoors/outdoors in a ôhands-onö environment. Successful performance can lead to excellent career opportunities with CarMax!

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"A place for everything, and everything in its place." Is that phrase one of your philosophies? If so, you may want to know more about the Parts Associate opportunity at CarMax. Parts Associate responsibilities include allocating parts to a vehicle, keeping parts inventory well stocked, controlling shrinkage and maintaining a working relationship with suppliers. Applicants must provide quality customer service, and be highly organized. Previous experience in a parts environment is preferred. Flexible work hours with shifts that may include nights, weekends, holidays and 12-hour days.

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Would you enjoy a job that has you working outside more than in? Do you want a professional opportunity that doesn't have you dressing in a suit every day? As an Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment! Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance. Experience in a fast paced environment as well as previous inventory tracking responsibilities are a plus. Applicants must be open to work some nights and weekends as well as in all types of weather. If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

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CarMax is searching for a Supply Associate to work in a team environment to locate, receive and distribute parts to both internal and external customers. The Supply Associate is also responsible for assisting technicians with determining the correct part number(s), receiving parts into inventory, proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and outstanding customer service. Qualified candidates must have the ability to: - Speak and listen effectively in dealing with customers/associates, both in person and over the phone - Perform multiple duties in a high-energy, fast-paced working environment - Read, interpret and transcribe data in order to maintain accurate records - Compose documents and spreadsheets using various software packages such as Microsoft Word and Excel - Understand numeric filing system - Lift objects that weigh as much as 50 lbs

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If the service side of the car business is one of your "hot buttons," then we have some very "cool" information for you. At CarMax, we have a great work environment that includes perks like a clean, modern facility, free training, high volume, a variety of vehicles and much more.... Service Consultant responsibilities include scheduling repair appointments, greeting customers in service lanes, generating estimates, writing repair orders, and following up with the customer. Qualified candidates must have the following: + Strong listening & communication skills + Commitment to customer service + Be very detail oriented + Experience in a leadership role + Previous success in resolving customer service issues + A high level of professionalism and courteousness + A desire to be in the automotive industry The following qualifications are a plus: + A minimum of 2 years retail management experience + Knowledge of vehicle repairs and warranty work + Continued education (AA, BS, Automotive Degree) + Open to relocation for future growth. At CarMax, our associates enjoy a dynamic, open, fun environment, as well as competitive wages and terrific advancement opportunities. Our full time associates are invited to take advantage of a comprehensive benefits package that includes: medical and dental insurance, vision insurance, 401K plan, short & long term disability, paid vacation, retirement and life insurance plans, a stock purchase plan, educational assistance, and a generous associate discount on cars, service, parts, and accessories.

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Put your career in high gear

Ready for a rewarding career with lots of room to advance? We have opportunities in more than 24 states across the country.

Problems?

If you have any technical problems submitting your application, please contact our service provider, Kronos.

Phone (800) 338-6321
Email

hiringhelpdesk@kronos.com

Hours Mon-Fri 5am-6pm
  Sat-Sun 7am-4pm PT
For all other questions, including questions about positions, please contact the store. You are also welcome to visit any store to fill out an online application.