Company Information

If the service side of the car business is one of your "hot buttons," then we have some very "cool" information for you. As a Shop Supervisor, you will enjoy working in a great work environment that includes perks like a clean, modern facility, high volume, a variety of vehicles and much more.... A Shop Supervisor is responsible for maintaining constant communication of work progress with parts department, service consultants, and service manager. Also responsible for scheduling and training technicians, monitoring productivity, quality and customer satisfaction, and overseeing condition and maintenance of repair equipment. Monitoring shop compliance with OSHA and EPA policies also required.

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Technicians at CarMax don't have to worry about crammed work spaces, hot shops and other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more! An Apprentice Technician is a training position to become an Automotive Technician and associates must be able to safely operate shop equipment, demonstrate the ability to learn and repeat basic mechanical repairs, and comply with CarMax, OSHA and EPA policies. Individuals selected for this position receive 12-15 weeks of training. Successful completion leads to promotion to Automotive Technician, and the opportunity to purchase their tools at greatly reduced prices.

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If people are telling you that you have one of the cleanest, well kept vehicles in your neighborhood, chances are you enjoy doing it! How would you like to get paid for doing what you enjoy? But that's not all. At most CarMax locations, you would be working in an "air conditioned" service shop with other great team members! Detailer responsibilities include washing, waxing, & buffing vehicles, as well as overall the reconditioning of our vast inventory of vehicles. Applicants must be dependable, detail oriented, and have the ability to work in a fast paced environment. Preference will be given to candidates with buffing and other detailing experience. If you are a high energy, flexible, organized, detail oriented and motivated Team Player who enjoys a fast paced, customer-service focused environment, we encourage you to apply!

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Would you enjoy an job that has you working outside more than inside? Do you want a professional opportunity that doesn't have you dressing in a three piece suit every day? As an Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment that offers a flexible nighttime shift! Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance. Experience in a fast paced environment as well as previous detail oriented responsibilities are a plus. Applicants must be open to working nightshifts and weekends as well have the ability to work in outside variable weather conditions. If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

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Excellent part-time opportunity in our service operations department! Are you a detail oriented person who likes to work in a fast paced environment? Do you like working with numbers and handling lots of paperwork? If so, you might want to learn more about the Warranty Administrator position. This position is responsible for verifying information on all repair orders and claim forms that are going to the manufacturer for reimbursement. Also responsible for submitting and tracking manufacturers reimbursements via a spreadsheet. Previous experience with warranty claims and coverage helpful!

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A Management Assistant's primary responsibility is to perform his or her duties in a way that exceeds the expectations of internal and external customers. As a member of the CarMax team, the Management Assistant's goal is to assist store management in creating both a superior customer shopping experience for our external customers & providing a superior work environment for our employees. Responsibilities include: ~ Planning and execution of store events such as communications meetings, orientation for new associates, and recruiting efforts such as job fairs. ~ Coordinating multiple phases of the hiring process including ad placement, scheduling interviews, administering testing, and submitting and maintaining required prehire information. ~ Administering orientation for new hires and tracking completion of training quizzes. ~ Entering new hire information, assisting with payroll processing, researching payroll discrepancies and tracking bonus programs using VIPER/HR Handler. ~ Assisting store management with administrative responsibilities including, but not limited to, creating and updating spreadsheets in Excel for Windows, developing letters and memos using Microsoft Word for Windows, creating and printing system reports, filing, and publishing of store calendars and sales team rosters. ~ Ordering office supplies, processing accounts payable, maintaining phones, ordering business cards, and issuing proximity cards. ~ Maintaining, auditing and submitting Short-Term Disability, WorkerÆs Compensation, I-9, Travel and Expense, OSHA and Sales Training records. Position requires above average proficiency in Microsoft Excel and Word for Windows and the ability to learn new software applications or databases as they are introduced. Must possess strong verbal and written communication skills, strong organizational skills, and the ability to multi task in a fast paced work environment. Must be able to work flexible hours, which include weekends, evenings, and holidays. Approved CarMax attire must be worn at all times for this position.

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Would you enjoy a job that has you working outside more than in? Do you want a professional opportunity that doesn't have you dressing in a suit every day? As an Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment! Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance. Experience in a fast paced environment as well as previous inventory tracking responsibilities are a plus. Applicants must be open to work some nights and weekends as well as in all types of weather. If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

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Painters at CarMax don't have to worry about crammed work spaces, lack of work, out dated equipment, or other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more!!!! A Painter is responsible for making quality paint and body repairs to vehicles undergoing our reconditioning process. Also responsible for keeping equipment in good repair, and maintaining adequate levels of supplies.

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How would you like a unique career opportunity that can provide challenging work, a dynamic indoor/outdoor environment, career advancement, and a team of highly motivated people to help you succeed? You can have all of that when you work at CarMax! As a part of our CarMax store purchasing team, a Buyer Assistant is responsible for vehicle optioning and imaging for the CarMax website, securing purchased vehicles, completing visual vehicle inspections as a part of the vehicle transfer process and working with the purchasing team to hold on-site auctions. A Buyer Assistant will also work with other departments to ensure that the needs of the business are met. A strong commitment to customer service, good communication skills and attention to detail is required for this position. Ideal candidates will come from various backgrounds including retail, restaurant service and other service oriented positions. This position requires the ability to work a flexible schedule including nights and weekends in a fast paced retail environment. Position also requires the ability to work indoors/outdoors in a hands-on environment. Successful performance can lead to excellent career opportunities with CarMax!

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Technicians at CarMax don't have to worry about crammed work spaces, hot shops and other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more! Technician responsibilities include diagnosing and repairing domestic and foreign vehicles, maintaining high customer satisfaction and meeting productivity and efficiency numbers. Previous automotive repair experience is required; and applicants must also be team oriented, flexible and focused on maintaining a high level of customer satisfaction. If you are team oriented, have the above qualifications and enjoy a high-volume, fast paced work environment, this position may be for you!

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If the service side of the car business is one of your "hot buttons," then we have some very "cool" information for you. At CarMax, we have a great work environment that includes perks like a clean, modern facility, free training, high volume, a variety of vehicles and much more.... Service Consultant responsibilities include scheduling repair appointments, greeting customers in service lanes, generating estimates, writing repair orders, and following up with the customer. Qualified candidates must have the following: + Strong listening & communication skills + Commitment to customer service + Be very detail oriented + Experience in a leadership role + Previous success in resolving customer service issues + A high level of professionalism and courteousness + A desire to be in the automotive industry The following qualifications are a plus: + A minimum of 2 years retail management experience + Knowledge of vehicle repairs and warranty work + Continued education (AA, BS, Automotive Degree) + Open to relocation for future growth. At CarMax, our associates enjoy a dynamic, open, fun environment, as well as competitive wages and terrific advancement opportunities. Our full time associates are invited to take advantage of a comprehensive benefits package that includes: medical and dental insurance, vision insurance, 401K plan, short & long term disability, paid vacation, retirement and life insurance plans, a stock purchase plan, educational assistance, and a generous associate discount on cars, service, parts, and accessories.

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Do you enjoy a fast-paced, high volume retail environment? Do you thrive on doing lots of different administrative tasks and at the same time having lots of interaction with customers as well as other departments? Maybe you should consider a Business Office Associate position! Responsibilities include opening and closing the business office, reviewing and processing documents associated with customer's vehicle purchases, assisting customers with questions on tag and title information, preparing DMV documents, interacting with sales staff, obtaining payoff information, assisting our purchasing team with appraisal purchases and in-store auctions, handling accounts payable functions, tendering cash transactions, preparing bank deposits, and answering multi-line phone system. A strong commitment to customer service, good communications skills and attention to detail are required for this position. Ideal candidates come from various backgrounds including retail, banking, and food service. Applicants must also be available to work nights and weekends. Potential advancement opportunities for this position include Lead Business Office Administrator, Assistant Business Office Manager and Business Office Manager

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Do you enjoy talking on the telephone? Does it make you feel good to assist customers and make them feel good about doing business with the company you work for? As an Operator for CarMax, you could be instrumental in the level of customer service we provide. An Operator answers all incoming calls to the CarMax Service department; directing calls to appropriate CarMax associates, answering basic questions concerning service department operation and capabilities, and scheduling routine Service appointments.

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Excellent part-time position in our service operations department! Do you enjoy talking on the telephone? Does it make you feel good to assist customers and make them feel good about doing business with the company you work for? As an Operator for CarMax, you could be instrumental in the level of customer service we provide. An Operator answers all incoming calls to the CarMax Service department.; directing calls to appropriate CarMax associates, answering basic questions concerning service department operation and capabilities, and scheduling routine Service appointments. Part-time schedule will include rotating days/hours. Great opportunity for growth to full-time if desired!

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Are you a detail oriented person who likes to work in a fast paced environment? Do you like working with numbers and handling lots of paperwork? If so, you might want to learn more about the Warranty Administrator position. This position is responsible for verifying information on all repair orders and claim forms that are going to the manufacturer for reimbursement. Also responsible for submitting and tracking manufacturers reimbursements via a spreadsheet. Previous experience with warranty claims and coverage helpful!

Apply Now

If people are telling you that you have one of the cleanest, well kept vehicles in your neighborhood, chances are you enjoy doing it! How would you like to get paid for doing what you enjoy? But that's not all. At most CarMax locations, you would be working in an "air conditioned" service shop with other great team members! Detailer responsibilities include washing, waxing, & buffing vehicles, as well as overall the reconditioning of our vast inventory of vehicles. Applicants must be dependable, detail oriented, and have the ability to work in a fast paced environment. Preference will be given to candidates with buffing and other detailing experience. If you are a high energy, flexible, organized, detail oriented and motivated Team Player who enjoys a fast paced, customer-service focused environment, we encourage you to apply!

Apply Now

If people are telling you that you have one of the cleanest, well kept vehicles in your neighborhood, chances are you enjoy doing it! How would you like to get paid for doing what you enjoy? But that's not all. At most CarMax locations, you would be working in an "air conditioned" service shop with other great team members! Detailer responsibilities include washing, waxing, & buffing vehicles, as well as overall the reconditioning of our vast inventory of vehicles. Applicants must be dependable, detail oriented, and have the ability to work in a fast paced environment. Preference will be given to candidates with buffing and other detailing experience. If you are a high energy, flexible, organized, detail oriented and motivated Team Player who enjoys a fast paced, customer-service focused environment, we encourage you to apply!

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While supervising Auto Technicians, the Technician Production Manager will maintain production technician efficiency levels to meet guidelines, maintain reconditioning costs for all mechanical repairs, achieve all weekly CQI/VQI production goals, and maintain technician quality at or above company standards. Flexible work hours with shifts that will include nights, weekends, holidays and 12-hour days. PRINCIPLE DUTIES AND RESPONSIBILITIES: ~Ensures that all positions are properly staffed at all times. ~Participates in and endorses all CarMax Training initiatives. ~Actively recruits and develops Apprentice Technicians. ~Ensures the successful career development of assigned workgroup through Progress Conferences, File Reviews, Performance Management and the Merit Review Process. ~Handles all customer (both internal and external) concerns in a quick, efficient, and friendly manner. ~Maintains Technician efficiency levels between 80% and 200%, with a store average minimum of 110% efficiency. ~Maintains Tech Billed hours per CQI/VQI at target or better than target. ~Maintains comeback standards at or better than company targets. ~Controls the flow of vehicles through the reconditioning process by proper distribution of new CQI/VQI starts, parts return cars, recheck vehicles and 30 day warranty repairs. ~Meets daily and weekly CQI and VQI production targets. JOB SPECIFICATIONS: ~Read, interpret and transcribe data in order to maintain accurate records. ~Perform associate development tasks, including mentoring and performance management. ~Successfully work with and through managers and associates of other departments within the store. ~Required to perform multiple duties in a high-energy, fast-paced working environment. ~Speak and listen effectively in dealing with customers/associates, both in person and over the phone. ~Complete CarMax provided training in all areas of the production process. ~Satisfactory completion of Entry MAP is required (applicable to internal CarMax associates only).

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Would you enjoy a job that has you working outside more than in? Do you want a professional opportunity that doesn't have you dressing in a suit every day? As an Inventory Lead, you can enjoy a casual work environment in a team oriented, fast paced environment! An Inventory Lead facilitates the direction of work and coordinates tasks from the Reconditioning Production Manager to other inventory associates. Inventory associate responsibilities include zone management, prep for delivery, vehicle receiving, inventory scanning and reconciliation, final quality of saleable inventory, cosmetic inspections, vehicle movement (both on and off lot), and security. Experience in a fast paced environment as well as previous inventory tracking responsibilities are a plus. Previous supervisory experience also preferred. Applicants must be open to work some nights and weekends as well as in all types of weather. If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

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While supervising Auto Technicians, the Technician Production Manager will maintain production technician efficiency levels to meet guidelines, maintain reconditioning costs for all mechanical repairs, achieve all weekly CQI/VQI production goals, and maintain technician quality at or above company standards. Flexible work hours with shifts that will include nights, weekends, holidays and 12-hour days. PRINCIPLE DUTIES AND RESPONSIBILITIES: ~Ensures that all positions are properly staffed at all times. ~Participates in and endorses all CarMax Training initiatives. ~Actively recruits and develops Apprentice Technicians. ~Ensures the successful career development of assigned workgroup through Progress Conferences, File Reviews, Performance Management and the Merit Review Process. ~Handles all customer (both internal and external) concerns in a quick, efficient, and friendly manner. ~Maintains Technician efficiency levels between 80% and 200%, with a store average minimum of 110% efficiency. ~Maintains Tech Billed hours per CQI/VQI at target or better than target. ~Maintains comeback standards at or better than company targets. ~Controls the flow of vehicles through the reconditioning process by proper distribution of new CQI/VQI starts, parts return cars, recheck vehicles and 30 day warranty repairs. ~Meets daily and weekly CQI and VQI production targets. JOB SPECIFICATIONS: ~Read, interpret and transcribe data in order to maintain accurate records. ~Perform associate development tasks, including mentoring and performance management. ~Successfully work with and through managers and associates of other departments within the store. ~Required to perform multiple duties in a high-energy, fast-paced working environment. ~Speak and listen effectively in dealing with customers/associates, both in person and over the phone. ~Complete CarMax provided training in all areas of the production process. ~Satisfactory completion of Entry MAP is required (applicable to internal CarMax associates only).

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How would you like a unique career opportunity that can provide challenging work, a dynamic indoor/outdoor environment, career advancement, and a team of highly motivated people to help you succeed? You can have all of that when you work at CarMax! As a part of our CarMax store purchasing team, a Buyer Assistant is responsible for vehicle optioning and imaging for the CarMax website, securing purchased vehicles, completing visual vehicle inspections as a part of the vehicle transfer process and working with the purchasing team to hold on-site auctions. A Buyer Assistant will also work with other departments to ensure that the needs of the business are met. A strong commitment to customer service, good communication skills and attention to detail is required for this position. Ideal candidates will come from various backgrounds including retail, restaurant service and other service oriented positions. This position requires the ability to work a flexible schedule including nights and weekends in a fast paced retail environment. Position also requires the ability to work indoors/outdoors in a ôhands-onö environment. Successful performance can lead to excellent career opportunities with CarMax!

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An excellent part-time opportunity in our Parts Department! Looking for a fun, fast-paced part-time opportunity to supplement your income or fit into your other busy daily activities? "A place for everything, and everything in its place." Is that phrase one of your philosophies? If so, you may want to know more about the part-time Parts Associate opportunity at CarMax. Parts Associate responsibilities include allocating parts to a vehicle, keeping parts inventory well stocked, controlling shrinkage and maintaining a working relationship with suppliers. Applicants must provide quality customer service, and be highly organized. Previous experience in a parts environment is preferred. Flexible work hours with shifts that may include nights, weekends, holidays and 12-hour days.

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"A place for everything, and everything in its place." Is that phrase one of your philosophies? If so, you may want to know more about the Parts Associate opportunity at CarMax. Parts Associate responsibilities include allocating parts to a vehicle, keeping parts inventory well stocked, controlling shrinkage and maintaining a working relationship with suppliers. Applicants must provide quality customer service, and be highly organized. Previous experience in a parts environment is preferred. Flexible work hours with shifts that may include nights, weekends, holidays and 12-hour days.

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