Store job openings

  • Address

    1041 N. 99th Avenue
    Tolleson, Arizona 85353
    Change store

  • Store phone
    • Local:
    • (623) 476-0894
    • Toll free:
    • (866) 553-1715
    • Fax:
    • (623) 476-0899

Open store positions

Store position description

CarMax, a FORTUNE 500 company, and one of FORTUNE's "100 Best Companies to Work For" seven years running, is the nation's largest retailer of used cars. Headquartered in Richmond, Va., CarMax currently operates 100 used car superstores in 46 markets. The CarMax consumer offer provides our customers the opportunity to shop for vehicles the way they shop for items at other national retailers, and it is structured around four customer benefits: low, no-haggle prices; a broad selection; high quality vehicles; and a customer-friendly sales process. DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL CARMAX SALES CONSULTANT? Read on to find out - WHAT DO CARMAX SALES CONSULTANTS DO? At CarMax, Sales Consultants work with customers through each and every step of the sales process. The steps to our process include: - Communicating to customers what makes CarMax unique - Interviewing customers to determine their needs and wants - Presenting our vehicles - Taking test drives - Running credit applications - Processing transaction paperwork - Supporting our on-line customers via our eSales office - Following up with potential customers WHAT DOES IT TAKE TO BE SUCCESSFUL? (Read carefully because this is VERY IMPORTANT!) - A strong ability to work with and relate to all types of customers and to earn their respect - Self-motivation and a burning desire to be the very best! With consistently strong sales performance, CarMax Sales Consultants can advance to club level status, such as Directors Club and Presidents Club. - Strong customer focus! - A strong belief in our Company! Sales Consultants take pride in presenting our vehicles, and are always dedicated to finding the right vehicle for every customer. - A strong ability to find solutions to sales challenges - Exceptional speaking and active-listening skills - Good computer skills - A PASSION FOR SELLING in a Team oriented environment! IS THERE ANYTHING ELSE I NEED TO KNOW? YES - - You MUST enjoy the varied hours of a retail work schedule. - A valid drivers license is required. - Ability to drive a manual transmission or a willingness to learn is also important!

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Store position description

CarMax, a FORTUNE 500 company, and one of FORTUNE's "100 Best Companies to Work For" seven years running, is the nation's largest retailer of used cars. Headquartered in Richmond, Va., CarMax currently operates 100 used car superstores in 46 markets. The CarMax consumer offer provides our customers the opportunity to shop for vehicles the way they shop for items at other national retailers, and it is structured around four customer benefits: low, no-haggle prices; a broad selection; high quality vehicles; and a customer-friendly sales process. DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL CARMAX SALES CONSULTANT? Read on to find out - WHAT DO CARMAX SALES CONSULTANTS DO? At CarMax, Sales Consultants work with customers through each and every step of the sales process. The steps to our process include: - Communicating to customers what makes CarMax unique - Interviewing customers to determine their needs and wants - Presenting our vehicles - Taking test drives - Running credit applications - Processing transaction paperwork - Supporting our on-line customers via our eSales office - Following up with potential customers WHAT DOES IT TAKE TO BE SUCCESSFUL? (Read carefully because this is VERY IMPORTANT!) - A strong ability to work with and relate to all types of customers and to earn their respect - Self-motivation and a burning desire to be the very best! With consistently strong sales performance, CarMax Sales Consultants can advance to club level status, such as Directors Club and Presidents Club. - Strong customer focus! - A strong belief in our Company! Sales Consultants take pride in presenting our vehicles, and are always dedicated to finding the right vehicle for every customer. - A strong ability to find solutions to sales challenges - Exceptional speaking and active-listening skills - Good computer skills - A PASSION FOR SELLING in a Team oriented environment! IS THERE ANYTHING ELSE I NEED TO KNOW? YES - - You MUST enjoy the varied hours of a retail work schedule. - A valid drivers license is required. - Ability to drive a manual transmission or a willingness to learn is also important!

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Closed positions (applications will be held for future consideration)

A Management Assistant's primary responsibility is to perform his or her duties in a way that exceeds the expectations of internal and external customers. As a member of the CarMax team, the Management Assistant's goal is to assist store management in creating both a superior customer shopping experience for our external customers & providing a superior work environment for our employees. Responsibilities include: ~ Planning and execution of store events such as communications meetings, orientation for new associates, and recruiting efforts such as job fairs. ~ Coordinating multiple phases of the hiring process including ad placement, scheduling interviews, administering testing, and submitting and maintaining required prehire information. ~ Administering orientation for new hires and tracking completion of training quizzes. ~ Entering new hire information, assisting with payroll processing, researching payroll discrepancies and tracking bonus programs using VIPER/HR Handler. ~ Assisting store management with administrative responsibilities including, but not limited to, creating and updating spreadsheets in Excel for Windows, developing letters and memos using Microsoft Word for Windows, creating and printing system reports, filing, and publishing of store calendars and sales team rosters. ~ Ordering office supplies, processing accounts payable, maintaining phones, ordering business cards, and issuing proximity cards. ~ Maintaining, auditing and submitting Short-Term Disability, Worker's Compensation, I-9, Travel and Expense, OSHA and Sales Training records. Position requires above average proficiency in Microsoft Excel and Word for Windows and the ability to learn new software applications or databases as they are introduced. Must possess strong verbal and written communication skills, strong organizational skills, and the ability to multi task in a fast paced work environment. Must be able to work flexible hours, which include weekends, evenings, and holidays. Approved CarMax attire must be worn at all times for this position.

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Would you enjoy a job that has you working outside more than in? Do you want a professional opportunity that doesn't have you dressing in a suit every day? As a part-time Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment with a flexible work schedule to fit your busy life! Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance. Experience in a fast paced environment as well as previous inventory tracking responsibilities are a plus. Applicants must be open to work some nights and weekends as well as in all types of weather. If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

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Would you enjoy a job that has you working outside more than in? Do you want a professional opportunity that doesn't have you dressing in a suit every day? As an Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment! Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance. Experience in a fast paced environment as well as previous inventory tracking responsibilities are a plus. Applicants must be open to work some nights and weekends as well as in all types of weather. If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

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The CarMax Satellite Service Manager is responsible for the supervision of all aspects of the CarMax Satellite Service Operations activities through his/her direct reports, including Inventory Associates, Service Consultants, Service Administrator, and Parts Associates. The Satellite Manager will maintain or exceed ALL key performance measures ûKPM's, on the Daily Operating Report, Monthly P&L, and Targeted Staffing Reports. In addition, the Satellite Manager will maintain or exceed the CarMax quality standards, monthly retail labor goals, CSI standards, ensure proper administration of related paperwork, including AON receivables, repair order documentation and filing, and participate in the on going recruiting, development and success of CarMax OPS-MIT candidates. The Satellite Service Manager must have successfully completed both an Inventory Manager PDP, plus 3+ months as the actual Inventory Manager; or successful completion of both and RPM PDP , plus 3+ months as the actual RPM. Principle Duties And Responsibilities: ¿ Ensure that all positions are properly staffed at all times. ¿ Participate and endorse all CarMax Training initiatives. ¿ Maintain or exceed all CarMax Retail Service goals. Ensure that Labor Sales targets are achieved and exceptional Customer Service (CSI) is provided to all customers. ¿ Ensure the successful career development of the members of your Team through adherence to the CarMax Progress Conferences, Files Reviews, Performance Management and the Merit Review Process. ¿ Handle all customer concerns in a quick, efficient, and friendly manner. ¿ Ensure compliance with all aspects of risk management including the administration of loss prevention, facility maintenance, environmental, health and safety guidelines. Job Specifications: ¿ Read, interpret and transcribe data in order to maintain accurate records. ¿ Perform associate development tasks, including mentoring and performance management. ¿ Successfully work with and through both managers and associates of other departments within the Store. ¿ Required to perform multiple duties in a high-energy, fast-paced working environment ¿ Speak clearly and listen effectively in dealing with customers/associates, both in person and over the phone. ¿ Complete CarMax provided training in all areas of the Service-Operations process. ¿ Satisfactory completion of Senior MAP is required.

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While supervising Inventory Associates, Recon Technicians, and Cosmetic Supervisor, the Reconditioning Production Manager's responsibilities include maintaining the integrity of the Store's vehicle inventory, maintaining optimal vehicle flow through WIP (i.e., cycle time), achieving Newly Saleable targets, maintaining CarMax quality standards on the display lot, and maintaining both high quality and production efficiency for the Store's Cosmetic Technicians. Principle Duties And Responsibilities: ¿ Ensures daily maintenance of the Store's vehicle inventory integrity, to include accurate scanning, control of receiving, and daily vehicle reconciliation. ¿ Achieves and maintains an Inventory Audit rating at or above CarMax standards for all Inventory categories. ¿ Maintains Month-end Cycle Time at or below CarMax standards. ¿ Maintains Display Area Quality rating at or above CarMax Standards at all times. ¿ Achieves daily and weekly Newly Saleable targets. ¿ Ensures that CarMax quality standards are met for all newly salable vehicles via the FQC process. ¿ Maintains a schedule for all direct reports that provide adequate coverage to support Sales, Inventory, and Service activities, while remaining within the Store's Targeted Staffing Budget (FTE's). ¿ Establishes and maintains a supply of competent qualified On Lot and Off Lot Sub Let vendors available to support the needs of the cosmetic reconditioning zones. ¿ Ensures the control of the movement of vehicles to and from off lot vendors and ensures that sub let vendor invoices are correct and are handled expeditiously. ¿ Maintains the proper integrity of the physical layout of reconditioning zones. ¿ Supervise the daily activities of the Cosmetic Supervisor. ¿ Perform duties of Operations Manager in his/her absence. Job Specifications: Work requires ability to: ¿ Read, interpret and transcribe data in order to maintain accurate records. ¿ Perform associate developmental tasks, including mentoring and performance management. ¿ Successfully work with and through both managers and associates of other departments within the Store. ¿ Required to perform multiple duties in a high-energy, fast-paced working environment. ¿ Speak and listen effectively in dealing with customers/associates, both in person and over the phone. ¿ Complete CarMax provided training in all areas of the Inventory process. ¿ Satisfactory completion of Entry MAP is required (applicable to internal CarMax associates only).

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CarMax The way your career should be! "Voted one of Fortune Magazine's 100 Best Places to Work" "Take to the highway" in a position that will allow you to work in a fast paced, high volume, team-oriented environment. If you enjoy driving and have the qualifications listed below, the Commercial Driver position may be right for you. Responsibilities include: * Adhering to all CarMax policies & procedures as described by "Driver Qualifications" and by the "Drug & Illegal Substance Use & Testing". * Loading vehicles onto a company-supplied asset (flatbed or hydraulic trailer) & properly securing for transport. * Safely transporting vehicles to receiving location & off loading. * Producing appropriate documentation (bill of lading) to support all transportation moves. * Staging delivered vehicles in a lane designated by the Inventory Manager. * Completing bills of lading by having an inventory associate at the receiving location sign for receipt of all vehicles. * Submitting completed bills of lading to manager at the end of each day. * Maintaining the Driver's Log Book at all times to ensure proper compliance with all Dept. of Transportation (DOT) rules & regulations. * Performing a daily inspection of transport vehicle prior to each shift by completing the CarMax Driver's Daily Vehicle Inspection Report. * Maintaining all manufacture's suggested scheduled maintenance as described by owner's manual for the transport vehicle. * Reporting any & all damage to truck or vehicles in tow. * Keeping transport vehicle clean at all times, both the interior & the exterior. Successful Candidates Must Possess: 1. Class "A" Certified Driver's License (CDL). 2. Possess a "clean" driving record with no penalty points deducted by the Dept. of Motor Vehicles. 3. Some experience loading & unloading vehicles onto a hydraulic trailer preferred 4. Flexibility to work overtime as needed & accept change in daily routine as determined by manager. 5. Interpersonal skills that can establish & maintain effective, professional relationships with all related internal customers.

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Technicians at CarMax don't have to worry about crammed work spaces, hot shops and other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like.......a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles.....and much more! Technician responsibilities include diagnosing and repairing domestic and foreign vehicles, maintaining high customer satisfaction and meeting productivity and efficiency numbers. Previous automotive repair experience is required; and applicants must also be team oriented, flexible and focused on maintaining a high level of customer satisfaction. If you are team oriented, have the above qualifications and enjoy a high-volume, fast paced work environment, this position may be for you!

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CarMax is searching for a Customer Operator to work with a team to provide exceptional customer service to our customers. The Customer Operator is responsible for answering all incoming service calls, routing service calls, answering basic questions pertaining to service operations, scheduling and confirming routine service appointments, closing/invoicing repair orders for sublet repairs, filling repair orders, and submitting extended warranty claims. Position requires the ability to: - Speak and listen effectively when dealing with customers/associates, both in person and over the phone. - Perform multiple duties in a high-energy, fast-paced working environment. - Read, interpret and transcribe data in order to maintain proper records. Previous customer service experience a plus!

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The CarMax Phoenix Regional office is currently seeking a full-time Regional Management Assistant (RMA) for our regional office in Tolleson, AZ. This hourly position is responsible for administrative and secretarial support for our regional management team which consists of approximately 7-10 senior managers. Support will be in the area of: Store Operations and Sales, Loss Prevention, Service Operations, Human Resources, Business Office Administration, and Merchandising. The Regional MA will also assist store operations with various functions such as recruitment advertisement, communicating store policy and processes, payroll and staffing, and other general administrative duties. This individual will have heavy contact with managers and associates from the stores as well as with job applicants. They may also be called upon to support other regional initiatives and projects as they arise. Responsibilities include: ~Secretarial and clerical duties including but not limited to data entry, use and creation of MS Excel spreadsheets, creating and printing system reports, filing, and maintaining management team's travel calendars. ~Assists with processing of payroll and researching payroll related issues as needed. ~Coordinate regional events/meetings and conference calls for management team. ~Assist recruiting related activities such as coordinating interview schedules, administering candidate testing and on-line applicant background questionnaires. ~Process invoices for regional office as well as completing travel expense reports. ~Order office supplies, maintain phones and cell phone accounts, orders business cards, and issue proximity cards. ~Assist Human Resource functions with reports for Short-Term Disability, Worker's Compensation, I-9s, Travel and Expenses, and Sales Training. Requirements include: ~Multi-task in a high energy, fast-pace, work environment while supporting multiple managers. ~Strong organizational skills. ~Ability to work independently with limited direct daily supervision. ~Use MS Word and Excel daily creating spreadsheets and other documents, demonstrating advanced PC skills. ~Use PowerPoint skills to assist Management team with creating and editing presentations and projects. ~Use of strong written and verbal communication skills, with various levels in the organization. ~Exceptional internal and external customer service skills. ~Maintain confidentiality with regard to company and associate records and information. ~Complete CarMax provided training as required. ~Report Loss Prevention and/or Human Resource related issues to management. ~Wear CarMax approved uniforms for daily office attire. This is an exciting opportunity to join a fast-growing, successful retail organization! CarMax offers great benefits including health/life/dental insurance, 401k, stock option purchase program, adoption assistance program, and paid vacations and personal days. Added benefits include discounts of vehicle purchases and service repairs! External Applicants should apply to the Management Assistant position at our West Valley store in Tolleson, AZ.

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Do you enjoy a fast-paced, high volume retail environment? Do you thrive on doing lots of different administrative tasks and at the same time having lots of interaction with customers as well as other departments? Maybe you should consider a Business Office Associate position! Responsibilities include opening and closing the business office, reviewing and processing documents associated with customer's vehicle purchases, assisting customers with questions on tag and title information, preparing DMV documents, interacting with sales staff, obtaining payoff information, assisting our purchasing team with appraisal purchases and in-store auctions, handling accounts payable functions, tendering cash transactions, preparing bank deposits, and answering multi-line phone system. A strong commitment to customer service, good communications skills and attention to detail are required for this position. Ideal candidates come from various backgrounds including retail, banking, and food service. Applicants must also be available to work nights and weekends. Potential advancement opportunities for this position include Lead Business Office Administrator, Assistant Business Office Manager and Business Office Manager

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Do you enjoy a fast-paced, high volume retail environment? Do you thrive on doing lots of different administrative tasks and at the same time having lots of interaction with customers as well as other departments? Maybe you should consider a Business Office Associate position! The CarMax Business Office has exciting opportunities for part-time Business Office Associates (BOA). The flexible work schedule offers rotating shifts and hours to fit in with your other daily activities. Potential advancement opportunities for this position include full-time BOA, Lead BOA, Assistant Business Office Manager and Business Office Manager Responsibilities include opening and closing the business office, reviewing and processing documents associated with customer's vehicle purchases, assisting customers with questions on tag and title information, preparing DMV documents, interacting with sales staff, obtaining payoff information, assisting our purchasing team with appraisal purchases and in-store auctions, handling accounts payable functions, tendering cash transactions, preparing bank deposits, answering multi-line phone system and monitoring For Kids Only area. A strong commitment to customer service, good communications skills and attention to detail are required for this position. Ideal candidates come from various backgrounds including retail, banking, and food service. Applicants must also be available to work nights and weekends.

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How would you like a unique career opportunity that can provide challenging work, a dynamic indoor/outdoor environment, career advancement, and a team of highly motivated people to help you succeed? You can have all of that when you work at CarMax! As a part of our CarMax store purchasing team, a Buyer Assistant is responsible for vehicle optioning and imaging for the CarMax website, securing purchased vehicles, completing visual vehicle inspections as a part of the vehicle transfer process and working with the purchasing team to hold on-site auctions. A Buyer Assistant will also work with other departments to ensure that the needs of the business are met. A strong commitment to customer service, good communication skills and attention to detail is required for this position. Ideal candidates will come from various backgrounds including retail, restaurant service and other service oriented positions. This position requires the ability to work a flexible schedule including nights and weekends in a fast paced retail environment. Position also requires the ability to work indoors/outdoors in a hands-on environment. Successful performance can lead to excellent career opportunities with CarMax!

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How would you like a unique career opportunity that can provide challenging work, a dynamic indoor/outdoor environment, career advancement, and a team of highly motivated people to help you succeed? You can have all of that when you work at CarMax! As a part of our CarMax store purchasing team, a Buyer Assistant is responsible for vehicle optioning and imaging for the CarMax website, securing purchased vehicles, completing visual vehicle inspections as a part of the vehicle transfer process and working with the purchasing team to hold on-site auctions. A Buyer Assistant will also work with other departments to ensure that the needs of the business are met. A strong commitment to customer service, good communication skills and attention to detail is required for this position. Ideal candidates will come from various backgrounds including retail, restaurant service and other service oriented positions. This position requires the ability to work a flexible schedule including nights and weekends in a fast paced retail environment. Position also requires the ability to work indoors/outdoors in a ôhands-onö environment. Successful performance can lead to excellent career opportunities with CarMax!

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CarMax is searching for a Supply Associate to work in a team environment to locate, receive and distribute parts to both internal and external customers. The Supply Associate is also responsible for assisting technicians with determining the correct part number(s), receiving parts into inventory, proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and outstanding customer service. Qualified candidates must have the ability to: - Speak and listen effectively in dealing with customers/associates, both in person and over the phone - Perform multiple duties in a high-energy, fast-paced working environment - Read, interpret and transcribe data in order to maintain accurate records - Compose documents and spreadsheets using various software packages such as Microsoft Word and Excel - Understand numeric filing system - Lift objects that weigh as much as 50 lbs

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Put your career in high gear

Ready for a rewarding career with lots of room to advance? We have opportunities in more than 24 states across the country.

Problems?

If you have any technical problems submitting your application, please contact our service provider, Kronos.

Phone (800) 338-6321
Email

hiringhelpdesk@kronos.com

Hours Mon-Fri 5am-6pm
  Sat-Sun 7am-4pm PT
For all other questions, including questions about positions, please contact the store. You are also welcome to visit any store to fill out an online application.