Address Does Not Match Credit File

The address, name, or social security number provided on your credit application may differ from the information provided in the credit report used by the financial institution evaluating your request for credit. Please provide documentation from one of the following categories.

  • Category A (any one of the following matching the application address):
  • Current vehicle registration
  • Current voter registration
  • Category B (any one of the following matching the application address and dated within the last 30 days):
  • Utilities
  • Gas Bill
  • Water Bill
  • Electricity Bill
  • Phone (mobile or landline) Bill
  • Cable or Satellite Bill
  • Trash / Sanitation Bill
  • Pay Stub
  • Mortgage Statement
  • Bank Statement
  • Credit Card Statement
  • Brokerage or Investment Account Statement

Note: If you have been at your residence less than 60 days and have not received any of the above you may provide a connection notification or confirmation of service from a utility company as defined above if the document includes the following preprinted information: your name, address and date

  • Category C (Active duty military only):
  • If you live in base housing that does not have a street address you may provide a copy of your most recent orders to satisfy Proof of Residence

Note: If you cannot provide any of the documents listed in categories A, B, or C, please contact a CarMax Sales Manager for assistance

Reviewed 04/01/13