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Nothing should stand between you and the right used car. Least of all a simple matter of distance. That’s why we try to stay flexible — thousands of our used cars are available for store-to-store shipping (fee may apply)*. In fact, we’ve shipped more than a million used cars for our customers since we opened for business.
*Excludes new cars, Certified Used cars from our Laurel Toyota or Kenosha locations, and cars identified as non-transferable.
No need to settle for anything different. We’ll ship the car to your local CarMax with no obligation to buy.
1 in 3 CarMax customers get their car through store-to-store shipping.
We’ll handle all the details and a professional car carrier will transport your vehicle to the store nearest you.
Call a sales consultant at your nearest store for details on the vehicle you are interested in having shipped. A sales consultant will be able to answer any questions about the vehicle; help arrange financing and/or trade-in; arrange for the vehicle to be shipped to your nearest store; and keep in contact with you throughout the process.
No. CarMax never obligates you to purchase the vehicle once it arrives, but the shipping fee is non-refundable. Contact a sales consultant prior to and during the shipping process with questions.
The fee covers the cost of the transportation. It is a separate cost that is not included in the vehicle’s price, and cannot be included in the financing of your vehicle.
All store-to-store shipping requires payment at the time the shipping is requested. Payments can be made by phone or by visiting the nearest store. We accept cash, credit (Visa, MasterCard, Discover, American Express), or check. A sales consultant will assist with the payment arrangements.
It will take between 1 and 28 days. Generally, shipping time depends on the distance between CarMax locations. The farther the stores are from one another, the longer the shipping takes. Once all vehicle inspections are complete, a sales consultant will notify you that it is ready to be test-driven.
We can ship most used vehicles to your nearest store from another store. All our vehicles have their shipping availability listed on carmax.com®. In some cases, a shipping fee may apply. Some states require possession of a complete and valid title before shipping can begin, thus making a vehicle non-transferable. Other states restrict transfers based on mileage or emissions.
We are unable to ship new vehicles or Toyota Certified Used Vehicles from our stores that sell new cars. However, unless otherwise noted, any vehicle appearing on carmax.com® is available for sale at its current location.
Once it arrives the vehicle will be held for 72 hours. If you are unable to come in within 72 hours, please notify your sales consultant ahead of time to make other arrangements.