2013 Cadillac SRXDEREK Owens - ROCK HILL, SC07/09/2016
Wonderful fit for our family and it is a Caddy. I am done with the Euro cars, and will keep it USA made from now on. It is wonderful car, heavyweight, all the bells and whistles attached and we got a wonderful deal. Drives easy and smooth and looks good.
Horrible engineering and high maintenance cost
2008 Cadillac SRXAlex P. - Charleston, SC04/04/2016
V8 AWD model.
The mechanical engineering of this vehicle and component placement is simple awful. Combine that with overpriced parts and you're in for a maintenance nightmare. I always work on my own vehicles, but this car simply kicked my behind. Under 100K, the following items went bad, incomplete list:
Both front engine mounts $1200 to replace - need to remove exhaust manifold to get to them. Radiator distribution hose $250. Coolant tank $150. HID headlight lamp $100 each + 2 hours in labor (entire front end needs to come apart). Engine coolant temperature sensor - need to drop transmission to get to. Thermostat. A/C blend door actuator. Can't rotate tires, so front wears out way too fast. Battery dies if car sits for over 5 days.
Cadillac dealer service has been outstanding, but this car has got really poor build quality. We purchased at 42,000 miles and thank God we had warranty remaining. We have had to replace both lane departure sensors, heated seats, left door panel (rattling)...I hope that takes care of what I think is not acceptable in a premium brand. Ride is OK, vehicle is heavy and it shows, brakes are too soft...ride comfort is excellent.
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