Cadillac dealer service has been outstanding, but this car has got really poor build quality. We purchased at 42,000 miles and thank God we had warranty remaining. We have had to replace both lane departure sensors, heated seats, left door panel (rattling)...I hope that takes care of what I think is not acceptable in a premium brand. Ride is OK, vehicle is heavy and it shows, brakes are too soft...ride comfort is excellent.
2013 Cadillac SRXDEREK Owens - ROCK HILL, SC07/09/2016
Wonderful fit for our family and it is a Caddy. I am done with the Euro cars, and will keep it USA made from now on. It is wonderful car, heavyweight, all the bells and whistles attached and we got a wonderful deal. Drives easy and smooth and looks good.
I previously owned the SRX 2010 with a 3 liter engine and it struggled to accelerate. The 2012 SRX has a 3.6 liter engine. What a difference ! Love this SRX, a pleasure to drive, many nice features and among the best looking cars around. It gets plenty of head turns. Heavy and solidly engineered and handles beautifully. Very happy with this Caddy!!
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