The Pacifica was introduced in 2004 to be a hybrid-cross intended to span the gap between the attractive but gas-guzzling SUV's and the unstylish Minivans. Since then, literally hunderds of thousands have sold. However, Chrysler somehow attracted the consumers eye without really addressing quality and performance and real value. The Pacifica has very modern and sleek looks and aggressive styling. No complaints there. But, when you look closer at the vehicle, the body is composed of a steel/plastic combination of panels that don't seem to line-up and appear to be forced together in many areas. The wheel wells aren't even metal but a very cheap plastic/ABS material that is press-fit (not welded or bonded) into the fender. It rattles and flaps at highway speeds. The ride is also dissappointing, tight and bumpy. We drove our vehicle from Texas to South Carolina and I felt as if we made the trip in a Conestoga Wagon! Not at all what I would expect from "Daimler" Chrysler (yes, that's right. Aka the guys that make Mercedes-Benz). Inside, the car "appears" to be comparable to other luxury SUV's but looks can be deceiving. Most of the the leather seating surface and arm rests aren't leather at all but a clever vinyl reproduction. The instrument cluster for the climate and stereo controls is so cluttered and confusing that it distracts from driving and almost always requires searching for the right button. It also gets hot after several minutes of driving (not hot enough to burn, but hot none the less). The quality and construction screams "lets save a buck and not tell the consumer." The performance is far from what should be expected from a $30-35,000 vehicle. The 3.5L engine sounds impressive but really only produces power at high RPM (>3500). When you apply the throttle at lower speed, the car barely acknowledges the command and has to shift at least twice to adequately accelerate to highway speed. If you load the vehicle with a family of four and luggage there is very little acceleration at all. As far as mechanical problems, our car speant more than two weeks in the shop since new with a major transmission fluid leak, a slipping differencial, and a transmission pop...all fixed by Chrysler (thank goodness) but not typical of a modern post-1984 vehicle! Then comes the investment value. I've owned my Pacifica over two years and purchased it through Fleet sales at less than $500 over invoice. I thought I made an outstanding deal. But, in 2 1/2 years and 47,000 miles the car is barely worth the scrap metal it's made of (outrageous depreciation of more than 1/2 of the original invoice price.) I feel very sorry for anyone who purchased this vehicle at MSRP and called it an investment. So, word to the wise. If you have ANY other choice on the market other than the Pacifica to suit your needs, I would steer clear of this cow in wolfs clothing.
I have owned my 2004 Pacifica for less than a year and I've had to replace the breaks. I agree the comfort is great and it has a very smooth ride,however I am concerned with the switching of the gears. I love the car, but I'm not sure If I will purchase another Chrysler.
This is our first american car..we always bought toyota, honda...for the reliability because we drive alot (3000-5000 a month!) But we were looking for the extras to make the ride more comfortable...my sister in law got this car for christmas and we were hooked!! we even traded in a car we only had for 4 months to get this one!! we LOVE this car!! the biggest selling point was the features: love the dual temp zones, the heated seats (front and back), cd,and tape deck, and 6 cd/dvd changer, with tv for kids with wireless headsets!! rear sensors you can actually hear. navigation system is my husbands favorite. i love the drivers side memory seating with mirrors and radio presets all set to the seat position!!! This car is top class all the way. The only thing that is less than perfect is the gas mileage. we are getting about 18 mpg city and hwy. but the positives outweigh the mileage issue. we also have not had the car long enough to know its reliability.