Used 2011 Ford Escape For Sale

(73 Reviews)
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Customer Review Summary for 2011 Ford Escape

(73 Reviews)


2011 Ford Escape Happy - Tampa, Florida 02/13/2012

We are very pleased with our Escape! There are very few features that I have discovered with time that are less than ideal. My biggest issue is that the only door handle with a keyhole is the drivers side. I occasionally drive my elderly mother on errands. I cannot unlock and hold her door open for her as I have to unlock the car from the drivers side and make it around to the passenger side before she is already attempting to get in. In times of chivalry, it would also be impossible to unlock and open the door for a lady/date.

Poor Service/Warranty

2011 Ford Escape Richard - Houston 12/27/2012

Just over one month after purchasing my 2011 Ford Escape from CarMax on Fuqua & Beltway 8, the A/C QUIT WORKING - the mechanice said all the freon leaked out over time due to a rock or something hitting the A/C condensor, and this WAS NOT NORMAL MAINTENANCE OR WEAR AND TEAR, so I was responsible. He wouldn't even consider that the rock hit it before I purchased it, and the freon had been leaking out. Imagine by dismay in finding out repairs for new condensor - $1,900 - YES, my brand new Ford Escape from Car Max, just over 30 days from purchase and they would NOT make good on the repair. I am CERTAIN the previous owner, charged the freon and traded it in, KNOWING it needed an new condensor. Obviously, this left me with a very bad feeling about CarMax - I will not shop there again, and I will warn all I know on all social media - FB, Twitter, etc, to be wary of CarMax.

Better than I expected

2011 Ford Escape Kimberly - Ft Myers, FL 07/26/2014

It was a great deal for the money. I wanted to get a used car with low miles and new car max would have one in excellent condition. I wanted the Ford toys and this had a sun roof too. I did not love it as I drove off with it, but it really has grown on has great power and this demands great responsibility as you can really punch it and not realize how fast you are going until you are passing everyone. Was always a Hyundai Sante Fe owner, but this changed my mind.......

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