a lot of the fixtures are made of cheap materials. Plastic indoor handles that break easily due to a heavy door. The plastic coverings around the nuts n bolts keep falling off and are always scattered around the vehicle. The liftgate makes a loud squeaking noise sometimes, it's so embarrassing. When I purchased the vehicle from Carmax I didn't realize the the window washing fluid feature did not work. no one has been able to figure it out. The engine seems jumpy and takes a while to kick into a higher gear.
Excellent looks, outstanding third seat leg room theres room for a full grown adult as apposed to GM SUVs that barely fit a toddler. The third row power folds, the second row lays down as well as the front passenger seat so if you have to haul something extra long there's room. Great gas mileage on trips, last trip was able to average 24 mpg, only fair mileage around town 16-17 mpg. Would like to see Ford give the option of the 6.2L engine, there's plenty of power now but I personally like more for my driving style. The navigation works fine but there are a lot of better after-market units. The blower for the AC could be more powerful and quieter.Seat cooler needs improved.The seat heater works great. Excellent vehicle will buy again.
It has a lot of options, the ride is incredible, it has a lot of space as I am a big guy and have three kids and three dogs to haul around and sometimes towing. The gas mileage is great and the turbo is very smooth and responsive. Great safety features for my entire family even for my teens who drive and everything being hands free and can connect to their smart phones. I don't know about cost of maintenance yet but our mechanic checked it out when we purchased it as he does all our used vehicles and was impressed with what Ford has done with this model and year and cost to maintain should be normal. I would like to see one additional thing on this vehicle and that is about a 2 more inches in suspension ground clearance.