Overall great value for the money you're going to spend. There are a few cons being that the back seat doesn't have a lot of leg room, and the transmission is a bit touchy, seems to always be idling to try to find the right gear to get the best mileage and take off is a bit slow. Pros for the car are its sleek design, the sync technology is awesome, but hard to get to know how to use. The hatchback is great for cargo space and the gas mileage is awesome.
In the "Pro" section I can only choose 3 pros which is certainly not enough. This car handles great, the ride is smooth and comfortable, power is so-so but it's not slow, and SYNC is great. I love this car more than I'd love my children if I had them. With that said, it is common for the automatic transmissions to go out so if you decide to go with the auto, I highly recommend purchasing MaxCare.
The car in general is a good car... BUT The "Ford Power Shift Automatic Transmission" is a hybrid between an automatic and a manual, with a clutch. The car shudders when shifting, lags between gears, and shifts hard. It is also noisy and sounds like there's loose parts. Ford has a FIELD SERVICE ACTION (FSA) for the clutch and computer controlling the transmission. If you take it to Ford, they will replace the clutch free of charge, but it takes 6 weeks to get the part ordered. Truthfully, my car has been running better since I go the new clutch a couple of weeks ago. But I believe buyers should be CLEARLY INFORMED that the car they are about to buy has a transmission that they've never heard of before.