We were Ford Skeptics and did some research before purchasing our first hybrid. This car is in a class of it's own! Awesome look, fuel economy, value, and it rides like a DREAM!! We get incredible mileage on our vehicle and the plug-in option is a god-send for short trips and errands. It's like having FREE GAS! I love this car and I get lots of questions/compliments when I'm out in it. We are SO HAPPY with our purchase!
Having purchased the vehicle brand new off the lot, I have put 193,490 miles on the vehicle. In those 6 years, I have not had to replace brake pads. Almost all of the original pad is remaining - the Regenerative Braking is THAT good! We have averaged 42.8 mpg combined in the summer months, and 38.5 mpg in the winter. There has been one significant repair ($1000) to an instrument display due to an electrical short at a loose connection, and a lesser repair to a fan controller ($300). Otherwise, this is one of the best vehicle purchases I have ever made!
My wife and I were originally wanting a Civic hybrid to replace her 1999 Civic. However, after test driving both the Civic hybrid and the Fusion hybrid there was no comparison. Ford hit a home run with this car. The interior is very comfortable and we both find the computer interface to be intuitive and easy to navigate for a couple of millennials. The electric motor is silent and the interior is quiet even at highway speed. The bluetooth phone connection is great both for conversations and streaming music. I have a 55 mile a day commute and the ability to hold conference calls while driving has greatly increased my productivity. The gasoline engine is small but powerful and I have no trouble in the passing lane.