Customer Review Summary for 2011 Mercedes-Benz ML350
Wonderful car - Dealership not wonderful!
2011 Mercedes-Benz ML350Kristine - East Hampton, CT11/16/2014
It's a wonderful vehicle! I've driven a Chevy Tahoe for the last 10 years - while that was a great SUV, going to a Mercedes showed me a whole different side of a luxury SUV. I'm still trying to learn all of the features my car has! Unfortunately CarMax representative had NO IDEA about this car - couldn't even offer help on the basic setup! ALSO - thought vehicle was a basic diesel, didn't know what the BlueTech feature was, have to maintain with a special chemical treatment every 6,000 miles to keep it running or the car will shut down! Would have been nice if dealership could have told us what that was! It's an added expense and may have changed our mind to buy this type of car if we had known! CarMax should know the cars they sell!
The car just looks great, really stands-out in the SUV crowd. I can get two mountain bikes in the back and the diesel powerplant is just amazing. Nearly 30 mpg observed on a recent trip to the coast, with smooth acceleration. It is quiet, and has just the right amount of chrome. Not a whiff of smoke with the AdBlue juice, it is 50 states compliant and with 400 foot pounds of torque from its Turbo V-6 it will jump if you mat it from a standstill. Diesel engines produce torque really low in the rpm range, so you are shifting by 3,000 rpm. On the track I ran it to 125 mph and it still had power to pass. I love this thing. My fourth Mercedes, I currently own an AMG as well so I know a little about power.
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