I was hesitant to purchase a VW mini van, but we have owned it for over a month and it has treated my family well. Plenty of room and very family friendly.
We did a lot of research into mini-vans and ended up with a VW 2010 Routan. After test driving the Chrysler Town & Country, we felt that the comfort and quality that the Routan offered edged out the T&C. It also helped that we found a low mileage practically brand new Routan for a great price. The Stow-n-Go seating option for the T&C and Dodge Caravan are definitely a nice feature but the middle seats are small and uncomfortable. We wanted a minivan to haul people and not stuff so we felt that we just wouldn't use the Stow-n-Go seats that much. The VW Routan has nice captains chairs in the middle row which we thought would be much better for us. If we really need to haul something big in our Routan the back seat still folds flat which still gives us quite a bit of storage space. Also, you still get the in floor storage under the middle row of seats. The other thing that we really liked about the Routan was the overall look of it. We felt that it has a slightly more refined look than the Town and Country and the Dodge Caravan. This is really a matter of preference but for us we felt it looked a little bit nicer. What we like: - Captains chairs in the middle row - Vehicle Entertainment System (Dual DVD Players) - UConnect option (bluetooth) - Storage options - Handling/suspension (Drives nicely) - Leg room in middle and back row - Seating comfort - Overall body style and comfort What we don't like: - 3.8L Engine struggles slightly when climbing hills - Fuel economy could be a little better - Middle captains chairs don't adjust front to back, they only recline - Passenger side leg room is a little bit tight for a taller person. Driver side is fine. - When video screens are down and passengers are sitting in the back row the driver's view out the rear-view mirror is obstructed. (However, this is probably a problem with most minivans)
Car would not start in the second month we had it. It was not the battery, alternator or starter. Did not even click when we tried to start it. Then 20 minutes later, it just started. Then it didn't start a week later. We couldn't get it started for several days after that. We researched on you tube and some people had the same problem. They said if it does it again, try putting it in neutral to start it. That worked. So basically, I got a loan for 6 years and the car gave us problems as soon as your warranty expired. I got this because of the low mileage. His is the second car fram Carmax that we had problems with. The first one needed a new engine. Unless you are going to find the problem and fix it, then I will not be a customer again