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Customer Review Summary for Volkswagen Routan
Great car for a family
2013 Volkswagen RoutanTy R. - West Sacramento, CA08/30/2016
Overall we really like the car. It drives like a sports car with the power and aggression of the gas. Great for getting on the interstate. There is a clunk in the transmission going from R to D but it's nothing major. Just noting as others said the same thing and it appears to just be normal. All in all, bang for the buck, we are very happy to have this car! And nobody else really knows it's just a Dodge with a VW emblem on it, so it makes you look fancy!
Bought this 6 year old car with only 13,700 miles on it! It looks brand new. Drives like a dream, very comfy. It has all the bells and whistles, which I love. Leather, navigation, moonroof, Bluetooth. The third row seats fully fold into the floor. They even turn backwards for use at a tailgate or drive in. I have already taken 3 road trips in the month I have owned it!
Car would not start in the second month we had it. It was not the battery, alternator or starter. Did not even click when we tried to start it. Then 20 minutes later, it just started. Then it didn't start a week later. We couldn't get it started for several days after that. We researched on you tube and some people had the same problem. They said if it does it again, try putting it in neutral to start it. That worked. So basically, I got a loan for 6 years and the car gave us problems as soon as your warranty expired. I got this because of the low mileage. His is the second car fram Carmax that we had problems with. The first one needed a new engine. Unless you are going to find the problem and fix it, then I will not be a customer again
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