Why am I asked for a verification code after signing in with Google or Apple?

Some CarMax experiences require an extra layer of identity verification (multi-factor authentication) even when using social sign-in. Your Google or Apple sign-in counts as the first step, and the verification code is the second. This helps protect sensitive transactions on your account.

Related questions

What is two-step authentication?
I sold or lost my phone and cannot complete two-step authentication anymore. What should I do?
My phone number is correct, but I'm not receiving the two-step authentication SMS texts. What can I do?

Other topics

Warranties & More
Selling a Car
Skye
Making Payments
Financing
Seeing a Car
Buying a Car
Finding a Car
Safety Recalls

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