J.D. Power Reliability Ratings
Initial Quality Study
After 90 daysDesign Quality Ratings
Overall Design
Overall Design
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems where controls or features may work as designed, but are difficult to use or understand (i.e., overly complicated controls/features that are difficult to operate due to poor location).
2.00
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Powertrain
Powertrain
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., excessive brake dust, brake noise, excessive oil consumption and battery failed).
4.00
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Body & Interior
Body & Interior
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with exterior, seats and interior (i.e., memory seat controls difficult to use, center console difficult to use and materials scuffs/soils easily).
2.00
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Feature & Accessories
Feature & Accessories
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the stereo/navigation system, heater, air conditioner, and sunroof.
3.00
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Mechanical Quality Ratings
Overall Mechanical
Overall Mechanical
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose).
4.00
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Powertrain
Powertrain
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations).
3.00
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Body & Interior
Body & Interior
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with wind noise, water leaks, poor interior fit/finish, paint imperfection, and squeaks/rattles.
4.00
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Feature & Accessories
Feature & Accessories
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the windshield wipers, navigation system, rear-seat entertainment system, heater, air conditioner, stereo system, sunroof and trip computer.
4.00
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Automotive Performance Execution and Layout (APEAL)
After 90 daysPerformance & Design
Overall Performance & Design
Overall Performance & Design
Taken from the Automotive Performance, Execution and Layout (APEAL) study, this measure is based on owner satisfaction with vehicle Performance, Style, Features and Instrument Panel, and Comfort.
2.00
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Performance
Performance
This component of APEAL is based on owner satisfaction with the vehicle's powertrain and suspension systems, including acceleration, fuel economy, handling stability, braking performance, and shift quality.
4.00
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Comfort
Comfort
This component of APEAL is based on owner satisfaction with the vehicle's comfort and convenience features and seats.
2.00
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Style
Style
This component of APEAL is based on owner satisfaction with the vehicle’s interior and exterior styling, uniqueness of styling, and exterior and interior colors.
3.00
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