2011 Ford Flex Customer Reviews

Overall Rating

4.5 consumer-reviews--page-summary-icon
28 Customer Reviews
5 Stars
19
4 Stars
8
3 Stars
1
2 Stars
0
1 Stars
0
What customers liked
Interior Space, Ride and Handling, Styling
What they didn't
Braking, Fuel Economy, Power

Fantastic Flex

I wanted to downsize from my old Suburban, but needed to have some carrying capacity. Personally spoke with several Flex owners who all gave rave reviews. The vehicle meets all of my expectations and more. Best air conditioner I have ever had in any car. Very quite ride and very comfortable seats. Sync with iphone and ipod really nice feature. Gas mileage is only 20 mpg on highway but I was not willing to shell out another 3k for the ecoboost engine. Very pleased with the Flex!

Would recommend to a friend

2011 Ford Flex

The Ford Flex is a great combination of an SUV/Station Wagon/Minivan. It has TONS of storage room, but still gets decent gas mileage. Last month I averaged 21.6 MPG and put over 2,000 miles on it. It's very comfortable, as it feels like a mini-van from the inside due to captain style seats in middle, but does not look like one from the outside. Wish it was a little higher off the ground, but it makes it easy for everyone to get in. I haven't spent enough time with the voice recognition system. It's not intuitive enough for me to figure it out without reading the manual. Overall I'm VERY pleased and have recommended it to many others.

Would recommend to a friend

Ford Flex

We bought our Flex after having a second child and not ready to move into a minivan. We absolutely love this vehicle. The ride is smooth and we have all the bells & whistles. Would recommend this car to anyone! The only downside is there is not a whole lot of cargo room when the third row is up, but it's deep and fits our big stroller just fine. The baby is now in an umbrella stroller and there's plenty of room for groceries. My 8 year old loves it too. He draws pictures of us in the flex going down the road. He loves to give the Sync commands to play his favorite music. Waited a long time to buy something new (9 years). It was soo worth the wait!

Would recommend to a friend

Ford Flex

The Ford Flex is amazing! I love it! It handles smoothly and quietly. There is plenty of space inside with room for 7 passengers. When you are inside you feel like there is endless space, but on the outside it does not look as large. I like all the windows, and how large the front windshield is on the Flex. It is a great alternate to a Van.

Would recommend to a friend

Couldn't have designed it better myself!

I have always had Volvos...for 20 years I've beend driving very comfortable sedans with a decent amount of power. Now that I live in the Southwest, I wanted a much larger car so that our family and friends can take road trips without having to take 2 or even 3 cars. As soon as I bought this car 7 of us went on a ski weekend to Taos and Red River. This car carried ALL seven of us comfortably and with plenty of power. The third row is not cramped at all. I am very pleasantly surprised. This car is so comfortable it feels like sitting in a La-Z-Boy recliner. Now I look forward to running errands! I am also happy with the gas mileage, which appears to be slightly better than advertised.

Would recommend to a friend

Best Ever Alternative to a Minivan

I frankly love this car more than any other car I've ever owned, including my Miata in my single/childless days. I researched for two years before finally buying this car, and I'm very glad I did. I have three kids - ages 7, 10 and 13 - and my husband has one who is 7 years old. His mother is frequently with us as well, and is very anxious in the car. My kids have ridiculously long legs that are just getting longer. Also, days when I run errands, I hit multiple stores and have to put quite a few things in my vehicle, so I needed real cargo room. Additionally, I just hate the way minivans look, and my vanity did not allow me to buy one. I researched SUVs and Minivans (because I am practical, in spite of my vanity), and the Flex genuinely had more leg room than any of the minivans or SUVs I researched. The back seat will easily seat my two oldest kids - in fact you could easily put two adults back there. And, the back seat is as comfortable as a the middle row, unlike so many of the vehicles I researched. Additionally, the middle row easily folds forward on both the passenger and driver side to enter the rear row. The back row folds down very efficiently and easily (I've actually had my male relatives ooh and ah over the process) for frequent estate sale purchases and/or trips to Sam's for ridiculous amounts of groceries. Regarding comfort, I love how comfortable this car is. I have leather and seat heaters (because if I have to drive a mom car, I want it to at least be fabulously comfortable and look as good as possible), and I'm so glad I chose a model with both. The leather is wearing and cleaning so much better than my cloth seats did, and the seat heaters are quite toasty. As I mentioned the leg room in the 2nd and 3rd rows in unparalleled, to the extent that when I had to have a minivan as a loaner car, my kids obnoxiously whined that they didn't have anywhere to put their legs. The technology on this car really won me over. The sync system is fabulous. I use it to play my music from my iPhone via bluetooth, and the stereo is fabulous. We frequently drive down the road with the windows down and the stereo blaring, to the disdain of our neighbors, I'm sure. I also use it to make a million business calls during the day, which I really appreciate, because it seems I'm always in my car. The kids love the DVD player on long trips. There's also a flash drive that I could use to play music if I cared to, though we just play from iTunes on my phone. There are also a huge number of power plugs throughout the car for all of our electronic devices. My 7 year old found a couple in the back I didn't even know we had. Regarding performance, this car is excellent. Mine is a V-8, and I couldn't ask for better acceleration or a better ride. It rides as well as friend's luxury cars, without the price tag. Also there's almost no road noise. The safety is the best I could find in my price range. The airbags above and on the side were on my list, and the overall safety ratings for this car are very good. I also like that it doesn't roll over as easily as SUVs. I thought I would miss the height of my Nissan SUV, but I don't. Finally, I was a bit unsure about the look of the vehicle, but I can say it has definitely grown on me, and strangers (especially men) ask me about it at least a couple times a month. Ours is black with dark window and a silver top, so it's super retro looking, which appealed to me. All in all, I just love this car and actually look forward to taking a very long road trip this summer. And, let me say, I *never* would have thought about buying a domestic vehicle, and especially not a Ford, before this car. This is a big leap for me, and I'm very glad I made it.

Would recommend to a friend

My Flex

I analyzed several modes of transportation for my surf trips and taking Grandsons around town. The 2011 SEL Ford Flex met my spec's, the bells and whistles are useful and the quality of construction was very good. Driveability around town & tight spaces takes a cautionary attitude with parking bay approach and exit a concern due to its length (but I knew that from my evaluation prior to purchase). On the interstates and at or above the speed limit it is a great platform; smooth and solid. Added Thule roof racks to the factory installed siderails and a Hitch Tite towing unit for my Thule Bike carrier. The only critical comment; the shift indicator should be in a heads up display in front of the driver. Having to look down to make sure of your gear selection is a distraction.

Would recommend to a friend

2011 Flex

Pros: good ride, good power, lots of room, flexible seating, good gas milage Cons: rattles, noisy tires/suspension, torque-steer I do like my Flex - I like the way it drives, with more than adequate power and a good ride for a large heavy SUV. I enjoy relatively good gas milage (20 around town, 25 highway), considering this is a large, heavy, square vehicle. Visibility is good, seats are supportive and comfortable, climate control works very well without being intrusive. It does have a couple of irritating rattles at low speeds, which I have not been able to isolate thus far. The OEM tires seem to be very "hard" and very noisy on most road surfaces. There is a low-speed hum from either the transmission or one of the front axle bearings that will no doubt require repair or replacement at some future point. With all that, I am very pleased with the Flex - it's a great family hauler and a viable substitute for the standard "soccer-mom" minivan.

Would recommend to a friend

Flex Hits the Mark for Family of Six!

We had an old Astro van and were reluctant to give it up because it fit the needs of our family of six very well. Moving over to the Flex has been a great experience. Although we gave up some cargo and seating room, we are really pleased with the great layout and features of this car. The eco-boost engine and AWD makes it very capable of towing our 19.5', 2,700 lb boat. It is very powerful and handles much more nimbly than a van ever will.

Would recommend to a friend

Flex able

Plus: plenty of room most comfortable front seats ever great power 26 mpg highway quiet and smooth ride roomy back seat with legroom real world 3rd seat outside buttons for locks Minus: need indicator light to show headlights are on (dash is always illuminated) turn indicators on outside mirrors would be nice front headrests can inturde car seems scary big but isn't rear wiper could clear more 60% 2nd row can be hard to fold

Would recommend to a friend

Search all used 2011 Ford Flexs

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