Ford Customer Reviews

Pros

• Cargo Space

• Interior Space

• Ride and Handling

Cons

Pros

• Cargo Space

  I require a wheelchair and oxygen and sometimes other medical supplies. We love our explorer for many reasons but cargo space sold us on it in the 1st place.

• Seat Comfort

  The older I get, the shorter I seem to get too. I have a bad left hip -- it's missing 60% of the ball. I'm also morbidly obese and my back was also broken in 13 places, plus my tail one was messed up. The explorer has a strong O.S. handle to hold onto when climbing in and out. And the seat allows for my big size and is the most comfortable seat we could find when we bought our 2015 in 2017. Also, we wanted an suv but many of them sit too high for me to climb into. The explorer allows me to back to the seat and slide in.

• Reliability

  We have only had our explorer in the shop 1 time in 8 years and that was for an a/c compressor replacement.

Cons

• Interior Space

  After 8 years of owning our 2015 explorer, we wish it had dual air controls. My husband does dialysis 3x a week and gets cold all the way through, so we wish we had the warm driver seat option. We also wish we had remote start so it would warm up or cool off before we left the house.

• Styling

  Oh! Our biggest complaint... ours is silver. It was the best vehicle for the price but we HATE that they are all in silver, black or white, with a rare red. Ford really needs to check out the gamut of colors on the Sherwin Williams wall and pick some other colors for their production line. Seriously, all the auto makers need to offer other colors, different shades of green and blue, yellows maybe. Anything but those first 3 colors. We've had 6 silver vehicles in a row because we always buy the vehicle with the best mileage and overall value for the money

• Technology and Entertainment

  We pay for Sirius in our explorer. It's hard to go without it once you've had it. It should be standard and free in all vehicles.

Pros

• Styling

  very sleek. reminds me of an astonishing martin.

• Fuel Economy

  252HP from the turbo 2.0 litre. Paired with 25 MPG

Cons

• Cabin Noise

Pros

• Power

  The V-6 has great power.

• Cabin Noise

  Cabin Noise is not as bad as reported

• Dashboard

  Love the Dashboard layout

Cons

• Fuel Economy

  Gas mileage could be better. I get 17.3 miles per gallon

Pros

• Ride and Handling

  I've had seven Explorers. This is the smoothest transmission yet. Great power. Lots of compliments on the slate blue color.

Cons

• Value

  Spending a little more would have made this auto perfect. It needs auto dim rear view mirror, folding side mirrors, and electric steering column. Floor mats are cheap quality!!!!!

Pros

• Ride and Handling

  It is a comfortable car, easy to handle. Just feels right for me.

Cons

• Dashboard

  Has a lot of new technology to learn. Different from my old car which didn't have any technology.

Pros

• Fuel Economy

  easy to maneuver & park, great fuel milage just the right size for my life style

Cons

Pros

• Cabin Noise

  Very quiet

• Seat Comfort

  Heated and comfortable

Cons

• Cargo Space

  Limited with privacy slider installed

Pros

• Value

  I got a used car with only 1300 miles on it, it’s fully loaded and my payments are actually less than my previous ones

• Weather Versatility

  Got myself and my family safely home in a snow storm easy peasy while i saw other comparable suvs stuck

• Styling

  It is very sleek inside

Cons

• Cabin Noise

  it is a little noisy in the freeway but not any more than a jeep or a more square style body vehicle

• Technology and Entertainment

  it does have some factory recalls on the dash screen but they are being fixed by ford without issue

Pros

• Interior Space

  I love the interior space and design. I love the smooth ride and fuel efficiency.

Cons