2020 Ford Escape Customer Reviews
What customers like
Fuel Economy, Seat Comfort, Cargo Space
What they don't
Braking, Technology and Entertainment, Cargo Space
Now showing page 1
Pros
Fuel Economy
Excellent fuel economy
Cost to Maintain
Very economical to maintain.
Ride and Handling
Smooth and agile handling.
Cons
Cargo Space
The cargo shade can be a pain if the cargo exceeds a certain height.
Pros
Seat Comfort
This is my second Escape. The 2013 I drove for 11 years was a basic model so I upgraded to one with navigation, motorized seat and lots of bells and whistles.
Cons
Braking
During wet weather the brakes are noisey. Miss a shift lever instead of the round control nob. Would like to disable the economy feature when stopping at a light.
Pros
Fuel Economy
Ride and Handling
Cons
Cargo Space
Technology and Entertainment
Pros
Fuel Economy
Fuel mileage is better than expected.
Cons
Braking
It took some time to get used to the brakes.
Pros
Interior Space
It is slightly wider than the 2014 Ford Escape we owned. The engine compartment makes it easier to get to the battery compared to the old Escape
Fuel Economy
On trips we average 34 mpg compared to 26 mpg on the old Escape
Power
Great pickup from a standing start.
Cons
Cabin Noise
Slightly noisier than the old Escape
Pros
Technology and Entertainment
All the safety features.
Dashboard
Cons
Pros
Reliability
Heard good things about it not breaking down hardly ever
Seat Comfort
Heated seats
Cargo Space
More headroom
Cons
Technology and Entertainment
Android Auto keeps glitching. Won't stay on Android Auto keeps going back to the original page.
Pros
Cargo Space
Dashboard
Seat Comfort
Cons
Cabin Noise
Visibility
Fuel Economy
Pros
Interior Space
Lots of space! I do home care nursing, also carry around a sig amount of horseback riding equipment, transport dogs for rescue
Cabin Noise
Soooooooooooooooooooo quiet; sometimes I do not know it is on!
Cons
Technology and Entertainment
If I place the base where I like it, the sound rattles somewhere in the back of the car which can be annoying
Cargo Space
When the back seat folds down, to make the payload greater, it is not flush. A bit tough when we have animals in crates in the back or just our own dog sitting back there. The seats are comfy so I understand why it is not flush but I would think Ford could figure that out.
Pros
Cargo Space
Plenty of space to haul all my gear, love the remote to open and close the hatch back
Fuel Economy
22 in town and 28 on the hwy, whats not to like? I get over 400 miles to a tank.
Technology and Entertainment
The safety features like cross traffic warning, lane departure warning and (my fave) blind spot monitor are great.
Cons
Braking
Brakes feel "grabby" and if I have to brake suddenly I worry about stopping in time.
Ride and Handling
Getting used to the transmission and the engine cutting off at red lights has been challenging.