2020 Ford Expedition Customer Reviews
What customers like
Ride and Handling, Power, Cargo Space
What they don't
Cost to Maintain, Cargo Space, Reliability
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Pros
Ride and Handling
So comfortable for a family of 4 that is taller then most.
Technology and Entertainment
Adaptive Cruise Control and having an XM subscription will allow you to drive any and everywhere.
Visibility
Totally enjoy being up off the ground and navigating this vehicle.
Cons
Cargo Space
Not the space, but the flaps that appear when the 3rd row is down don't function well. Normally you put a piece of luggage in and slide it in, well in this case when that happened we popped the flap and broke the anchors. Something that we'll fix with the car under warranty.
Pros
Power
The EcoBoost V6 is a power house comparable to a big block V8, but with better fuel economy
Ride and Handling
Ride and Handling are commendable for such a large vehicle due primarily to Independent Rear Suspension, but Ford has used IRS since 2003 which was 18yrs before the large GM SUV's caught up.
Seat Comfort
The seats are extremely comfortable for long stretches and the buttery soft King Ranch leather, which covers "every" seat is unmatched IMO.
Cons
Cost to Maintain
It can be a costly engine to maintain, although most issues have been resolved on mid-2020 and later models
Reliability
The 2018-2023 10 Speed Transmission has a poor reliability track record and it is $9000 to replace. I know from experience.
Styling
I've never been a fan of the 4th gen appearance, but after a while it grows on you.
Pros
Cargo Space
Ride and Handling
great handling smooth ridw
Fuel Economy
better than expected 23 mpg on hwy
Cons
Cost to Maintain
acceptable but a little noisy at highway speed
Dashboard
finish was peeling kind of early to be wq
Pros
Interior Space
As someone over 6' tall, I love the amount of leg room while sitting in any seat from driver to third row.
Power
With the Turbo Boost, I've never had to worry about having the "get up and go" while driving.
Ride and Handling
Very responsive and does not seem squirrelly when maneuvering through traffic.
Cons
Fuel Economy
Even with the EcoBoost, the gas mileage in city is averaging about 14 mpg.
Cost to Maintain
Bigger fuel tank, about 26 gallons. Be prepared to pay over $100 for each fill-up.
Cabin Noise
There does seem to be a bit more road noise than I expected, but not too bad overall.
Pros
Interior Space
I get many compliments and comments on the roominess of the vehicle.
Cargo Space
Lots of room for my inflatable paddle boards.
Styling
The interior of this vehicle is very stylish. I also like the small LED lights around the vehicle such as the cup holders.
Cons
Power
The transmission seems to be clunky.
Ride and Handling
It came with Hankook tires. They slip in the rain. I probably would not have bought this vehicle had I known this at purchase time.