Ford Explorer Customer Reviews

Pros

• Interior Space

  I love the versatility. I can configure seats anyway I need. Whether it's people or cargo

• Ride and Handling

  I love the handling of a bigger car/truck

• Cargo Space

  Lots of space

Cons

• Fuel Economy

  I like the option of eco mode but it still drains fuel quickly

• Value

  The cost is more that I have ever spent on a car

• Technology and Entertainment

  I wish the info screen was bigger

Pros

• Cargo Space

  I require a wheelchair and oxygen and sometimes other medical supplies. We love our explorer for many reasons but cargo space sold us on it in the 1st place.

• Seat Comfort

  The older I get, the shorter I seem to get too. I have a bad left hip -- it's missing 60% of the ball. I'm also morbidly obese and my back was also broken in 13 places, plus my tail one was messed up. The explorer has a strong O.S. handle to hold onto when climbing in and out. And the seat allows for my big size and is the most comfortable seat we could find when we bought our 2015 in 2017. Also, we wanted an suv but many of them sit too high for me to climb into. The explorer allows me to back to the seat and slide in.

• Reliability

  We have only had our explorer in the shop 1 time in 8 years and that was for an a/c compressor replacement.

Cons

• Interior Space

  After 8 years of owning our 2015 explorer, we wish it had dual air controls. My husband does dialysis 3x a week and gets cold all the way through, so we wish we had the warm driver seat option. We also wish we had remote start so it would warm up or cool off before we left the house.

• Styling

  Oh! Our biggest complaint... ours is silver. It was the best vehicle for the price but we HATE that they are all in silver, black or white, with a rare red. Ford really needs to check out the gamut of colors on the Sherwin Williams wall and pick some other colors for their production line. Seriously, all the auto makers need to offer other colors, different shades of green and blue, yellows maybe. Anything but those first 3 colors. We've had 6 silver vehicles in a row because we always buy the vehicle with the best mileage and overall value for the money

• Technology and Entertainment

  We pay for Sirius in our explorer. It's hard to go without it once you've had it. It should be standard and free in all vehicles.

Pros

• Ride and Handling

  I've had seven Explorers. This is the smoothest transmission yet. Great power. Lots of compliments on the slate blue color.

Cons

• Value

  Spending a little more would have made this auto perfect. It needs auto dim rear view mirror, folding side mirrors, and electric steering column. Floor mats are cheap quality!!!!!

Pros

• Power

  The twin-turbo 3.5L EcoBoost engine has tons of power.

• Dashboard

  Well laid out and easy to read/use.

• Fuel Economy

  It gets 19.4 mpg consistently in the city.

Cons

• Cost to Maintain

  The 3.5L Ecoboost engine series has cam phasor defects that can be an expensive fix.

• Fuel Economy

  The fuel tank only holds 18 gallons, so it requires more frequent fillups than my 2013 Explorer with the 20-gallon tank.

• Styling

  I do like it. I just had to choose another con to get this submitted.

Pros

• Technology and Entertainment

  it's great. I enjoy it. Took it to Missouri and had a blast. so much I could say. But just love it

Cons

Pros

• Power

  tons of power

• Styling

  Great sport look

• Ride and Handling

  handles amazing

Cons

• Fuel Economy

  fuel mileage sucks

Pros

• Cargo Space

• Interior Space

• Seat Comfort

Cons

Pros

• Cabin Noise

  the vehicle is very quiet

• Cargo Space

  lots of space and options to transform the space

• Ride and Handling

  handles great!

Cons

• Fuel Economy

  not the best, but not the worst either

Pros

• Cargo Space

  Lots of cargo capacity

Cons

• Dashboard

  The radio control and the start/stop button are too close together and too similar. it is easy to get them confused.

• Technology and Entertainment

  Don't like the auto start/stop feature

• Reliability

  A month after my Car Max warranty expired, the passenger side mirror came loose. I don't know how that happens, but it's not covered by my Car Max extended "bumper to bumper" warranty. Disappointing!

Pros

• Value

  Great vehicle!

Cons

• Interior Space

  Front seat is too limited. console is in the way.