2021 Lexus Customer Reviews

Pros

• Ride and Handling

  Rides like a dream smooth, quiet and so comfortable, heated steering wheel, seats and I drive mountain roads

• Power

Cons

• Technology and Entertainment

  apparently technology is no longer available for this model, outdated and no updates and was not shared when purchased. Can get calls and Amazon Music works, so I am good, Don't need any other distractions

Pros

• Reliability

  It just had a perfect inspection at its first dealership visit since I purchased. Car, if cared for, is likely to give me many years of reliable transportation.

• Cabin Noise

  Quiet, quiet, quiet!

• Interior Space

  Love all the standard equipment on a Lexus, makes driving so much more enjoyable!

Cons

• Cargo Space

  Very small cargo area

Pros

• Cabin Noise

  Superior quietness compared to other cars I've owned.

• Interior Space

  Alot more room than one would think.

• Fuel Economy

  I normally average 28 mpg driving to work. Interstate mpg is 34. I could get better if I could resist keeping it out of sport mode.

Cons

Pros

• Power

  size power

Cons

• Dashboard

  to much

Pros

• Fuel Economy

  I average over 27 miles to a gallon in this vehicle. only have to fill up once every week and a half to 2 weeks!

• Interior Space

  I was very pleasantly surprised by the amount of leg and head room. My son is 6’5” and 300lbs, and can drive or ride very comfortably!

• Ride and Handling

  it is a very comfortable, easy to handle vehicle. She is also beautiful 😍 so that helps

Cons

Pros

• Ride and Handling

Cons

Pros

• Fuel Economy

• Value

Cons

Pros

• Power

  It has a lot of get up and go when I need it.

• Ride and Handling

  It has a very smooth ride and handles turns really well.

• Dashboard

  Easy to use buttons.

Cons

• Fuel Economy

  I have to refill my tank a lot sooner than I desire.

• Interior Space

  It's a lot smaller in the back seats than I expected.

• Styling

  I'm not too happy with the pointy front grill from a certain angle.

Pros

• Ride and Handling

• Technology and Entertainment

• Value

Cons

• Interior Space

Pros

• Interior Space

  Comfortable wide seats, extra leg room for 2nd row. Flat floors. And I was not looking for a sedan, I wanted a "level entry" vehicle that I can step into and out, not sitting DOWN in a sedan seat.

• Ride and Handling

  Smooth, luxury mid-sized SUV. Now I understand why I see so many of these on the road. Very nice to drive, feels extremely luxurious and quiet.

• Value

  Excellent value. As nice as the MB GLE 350 for $15K less (new price). I purposely bought the used 2021 model because starting in 2023, they went to a 4 cylinder turbo with a CVT transmission, which I do not want. In this case, I got a nearly new car with only 19K miles that offered great quality and comfort for 2/3 what it cost new.

Cons

• Cargo Space

  Limited rear cargo space when compared to competition. Would be hard to take a week's vacation trip with 4 adults and fit the luggage. HOWEVER, this car is a 'gentleman's' luxury vehicle, a personal use car, and the cargo space is sufficient for the occasional trip to Home Depot or other outlets to pick up purchases. And the 2nd row does fold down, so you do have good cargo space for hauling, just not with more than 2 people onboard