2021 Mercedes-Benz GLE350 Customer Reviews

Interior Space

very roomy, car was very clean and like new interior.

Ride and Handling

Drives very well, handles great and comfortable

Cargo Space

There is plenty of room for persons and cargo

Cost to Maintain

Interior Space

Best in class second row leg room and space for rear facing child seats.

Technology and Entertainment

Nice interior, infotainment.

Styling

Best looking SUV in its class.

Reliability

Horrible build quality issues. AC evaporator broke and needed to be replaced; would have been $7k out of warranty. Took 3 weeks and involved ripping apart the entire dashboard / steering column, all the way to the engine bay. Watch youtube for how complex and insane the build design is.

Power

Power of the 350 is pretty weak. Undersized 2.0L turbo for a 2.5 ton SUV just doesn't work on the GLE, but it's solid for the GLC300 (I've owned both). Still eats up gas.

Cost to Maintain

This thing just chews through brake pads and rotors (both need to be replaced each time). It is just big, heavy, unwieldy, and it both feels that way dynamically and wears out all corresponding parts.

Dashboard

Styling

Cost to Maintain

I am the original owner of a 2021 GLE, purchased in April 2021. The vehicle is currently 4 years and 6 months and 22 days old with approximately 49,000 miles - Despite meticulous adherence to all scheduled maintenance performed and no warning lights activated the vehicle suffered a catastrophic and complete engine failure on November 12, 2025. This type of premature and total engine failure in a properly maintained, low-mileage vehicle is clearly a defect in material or workmanship. This is a serious safety defect that rendered the vehicle completely inoperable with no warning. Mercedes USA has offered no assistance regarding the current inoperable car that I own, despite the fact that they are very well aware of the engine issues that the C class and the GLE are currently experiencing. The Service diagnostic states the car timing chain jumped and resulted in catastrophic failure. Buyers beware, check on any Mercedes with 2.0-liter inline-4 turbocharged gasoline engine. Unfortunately, this engine has exhibited alarming defects, typically surfacing shortly after the expiration of the manufacturer’s warranty. Drivers face severe mechanical issues, with dramatic repair costs.

Reliability

Value

after 4 1/2 years, the car has no value as it doesn’t run