Selling your car?

There are a few items that you’ll need no matter where you’re located. Requirements for selling your car can vary from state to state, so contact your local CarMax if you have any questions about what you’ll need to bring with you.

Selling Your Car To CarMax? You

Your car's title or payoff information

All titleholders should be present.

sell-your-car-registration

Valid and current registration

This is to confirm ownership.

Selling your car to CarMax? You

Valid state-issued photo ID

For all titleholders.

Selling your car to CarMax? You

All keys and remotes

If original keys and remotes are missing, your offer may need to be adjusted.

Ready to get started?

Schedule an appointment or contact your nearest store to get started.

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Walk out with payment in hand.

Most appraisals happen in as little as 30 minutes. Afterward, should you decide to accept our offer, getting your payment is usually just as easy. These helpful videos explain our process and how we determine the value of your vehicle.

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The Appraisal Process

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Determining Your Offer

Q&A

Q: Can I get my car appraised online?

A:

The best way to get a fair and accurate offer is to bring your car to a CarMax store for an up-close inspection. It’s quick and easy, and usually takes only about 30 minutes. One of our appraisers will inspect and test drive your car, and when we're done, you’ll get a written offer good for seven days.

Q: Do I need an appointment for an appraisal?

A:

No appraisal appointment is necessary. Just visit your nearest CarMax or call for details. To set up an appointment, contact your nearest CarMax store, or consult a sales consultant.


Q: What if all titleholders cannot be present or one is deceased?

A:

If all titleholders cannot be present, you must speak to a Business Office associate before selling a car to CarMax.

In some cases, we may be able to accept a Power of Attorney, allowing someone else to sign on the absent titleholder's behalf. If a titleholder is deceased, you may have to transfer the title into your name before CarMax can buy your car. This can usually be done by taking the title and supporting papers to the local titling office. Ask a Business Office associate for more information on this and other conditions that affect the potential sale of your car to us.

Q: Can I sell my leased car?

A:

In most cases, you can sell your leased car in almost the same way as any other financed car. We'll appraise the car or truck, then contact the leasing company for a payoff quote and process any equity you might have. Please note that some leasing companies will not allow you to sell the car prior to the expiration of the lease. Also, be aware that your leased car might not be eligible for trade-in tax savings. Check with your leasing company for complete details.

Q: What if I have a lien on my car?

A:

We will need to contact your lien holder during business hours to get a 15-day payoff. To pay off the lien, we will need your lien holder's name and phone number, the name(s) on the account, and your lien holder's account number and social security number. If a previously paid-off lien is listed on the title, you'll need both the title and the lien release from the lien holder before we can purchase your car.

Q: Can I sell a car on behalf of a company?

A:

If you would like to sell a car on behalf of a company, please see a Business Office associate for the requirements needed.

Q: What is a bank draft?

A:

A bank draft is a type of check where payment is guaranteed to be available by the issuing bank. It must be deposited and cannot be cashed. Before attempting to draw on the bank draft, consider contacting your bank for information on their hold policy.

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