There are a few items that you’ll need no matter where you’re located. Requirements for selling your car can vary from state to state, so contact your local CarMax if you have any questions about what you’ll need to bring with you.
All titleholders should be present.
This is to confirm ownership.
For all titleholders.
If original keys and remotes are missing, your offer may need to be adjusted.
Getting an appraisal at CarMax is quick and easy. You’ll get a real, written offer for your car, not just an estimate. These helpful videos explain our appraisal process and how we determine the offer for your car.
Not at this time. The best way to get a fair and accurate offer is to bring your car to your local CarMax for a quick and easy appraisal. You’ll get a written offer good for seven days.
If all titleholders cannot be present, you must speak to a Business Office associate before selling a car to CarMax.
In some cases, we may be able to accept a Power of Attorney, allowing someone else to sign on the absent titleholder's behalf. If a titleholder is deceased, you may have to transfer the title into your name before CarMax can buy your car. This can usually be done by taking the title and supporting papers to the local titling office. Ask a Business Office associate for more information on this and other conditions that affect the potential sale of your car to us.
In most cases, you can sell your leased car in almost the same way as any other financed car. We'll appraise the car or truck, then contact the leasing company for a payoff quote and process any equity you might have. Please note that some leasing companies will not allow you to sell the car prior to the expiration of the lease. Also, be aware that your leased car might not be eligible for trade-in tax savings. Check with your leasing company for complete details.
We will need to contact your lien holder during business hours to get a 15-day payoff. To pay off the lien, we will need your lien holder's name and phone number, the name(s) on the account, and your lien holder's account number and social security number. If a previously paid-off lien is listed on the title, you'll need both the title and the lien release from the lien holder before we can purchase your car.
If you would like to sell a car on behalf of a company, please see a Business Office associate for the requirements needed.
A bank draft is a type of check where payment is guaranteed to be available by the issuing bank. It must be deposited and cannot be cashed. Before attempting to draw on the bank draft, consider contacting your bank for information on their hold policy.