Service Options Offered by CarMax

Repairs and maintenance to help keep your car running smoothly

See Your Service Options

CarMax customers get
great benefits!

Nationwide locations

We've partnered with RepairPal to provide you even more options when and where you need service.

Guaranteed repairs

Backed by a minimum 12,000-mile/12-month (whichever comes first) limited warranty for qualifying repairs.*

$50 reduced deductible**

A special benefit for our MaxCare® customers that applies to both CarMax Service Center® and RepairPal Certified® Shops.

Is your car still under CarMax's limited warranty?

Visit a CarMax Service Center® for repairs

Schedule at a CarMax Service Center®

Your Nearest Store


45210 Towlern Place
Sterling, VA 20165

Your repair may be covered by CarMax's Limited Warranty.

See your warranty document for details.

You've got options.

We've partnered with RepairPal to bring you even more places to have your car serviced, when and where you need it.

Schedule at a CarMax Service Center®

Your Nearest Store


45210 Towlern Place
Sterling, VA 20165

Schedule with RepairPal, a trusted CarMax partner

It's quick and convenient, and you can schedule online!

Upfront and Fair

Know what you’ll pay before the work is done.

*The minimum 12-month/12,000-mile limited warranty is subject to exclusions, including, but not limited to, normal wear and tear items such as tires, brake pads, clutches, wiper blades, etc.; wheel alignments; and scheduled maintenance. See CarMax store or RepairPal Certified® Shop for written warranty details. For work done at a RepairPal Certified Shop, the minimum 12-month/12,000-mile warranty is provided by the shop, and CarMax is not responsible for the warranty, repair guarantee, or any charges or costs pertaining to the repair of your vehicle.

**Reduced deductible is not valid for any extended service plans purchased in Oregon or Washington.

RepairPal Certified Shops are third-party service providers, and they are not owned or controlled by CarMax. RepairPal Certified Shops do not perform repairs under CarMax’s Limited Warranty, and they are not necessarily affiliated with specific vehicle manufacturers. CarMax receives compensation for this relationship.