Service Options Offered by CarMax
Repairs and maintenance to help keep your car running smoothly
CarMax customers get
We've partnered with RepairPal to provide you even more options when and where you need service.
Backed by a minimum 12,000-mile/12-month (whichever comes first) limited warranty for qualifying repairs.*
$50 reduced deductible**
A special benefit for our MaxCare® customers that applies to both CarMax Service Center® and RepairPal Certified® Shops.
Upfront and Fair
Know what you’ll pay before the work is done.
*The minimum 12-month/12,000-mile limited warranty is subject to exclusions, including, but not limited to, normal wear and tear items such as tires, brake pads, clutches, wiper blades, etc.; wheel alignments; and scheduled maintenance. See CarMax store or RepairPal Certified® Shop for written warranty details. For work done at a RepairPal Certified Shop, the minimum 12-month/12,000-mile warranty is provided by the shop, and CarMax is not responsible for the warranty, repair guarantee, or any charges or costs pertaining to the repair of your vehicle.
**Reduced deductible is not valid for any extended service plans purchased in Oregon or Washington.
RepairPal Certified Shops are third-party service providers, and they are not owned or controlled by CarMax. RepairPal Certified Shops do not perform repairs under CarMax’s Limited Warranty, and they are not necessarily affiliated with specific vehicle manufacturers. CarMax receives compensation for this relationship.