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Our Core Values

We Do the Right Thing

  • We value integrity above all else
  • We treat everyone with respect
  • We strive to deliver the best product and experience

We Put People First

  • We invest in our associates and provide opportunities to grow
  • We have our customers' backs
  • We give back to help our communities thrive

We Win Together

  • We are proud members of Team CarMax
  • We execute for excellence in all we do
  • We strengthen the team by embracing our differences

We Go for Greatness

  • We are industry disruptors, then & now
  • We relentlessly improve & innovate
  • We Drive What's Possible

Diversity and Inclusion

The CarMax culture of diversity and inclusion is built on a foundation of integrity and respect, driven by our core values.

Our associates live these values, embrace our differences, and challenge perceptions. As a company, we nurture a culture where innovation thrives and our workforce reflects the communities we serve.

Commitment to Diversity

We do the right thing by treating everyone with respect, and we win together because our teams are strengthened by embracing our differences. We have an expectation that our associates follow our Commitment to Diversity Policy, which articulates our commitment to welcoming, respecting, and celebrating the unique attributes of our associates, customers, and communities.

Supplier Diversity

At CarMax, commitment to diversity is a cornerstone of our values. It’s also critically important for our business. We respect our suppliers for the products, services, and fresh ideas they contribute in order to help us operate more effectively.

We welcome any organization, including those owned by minorities, women, veterans, and members of the LGBTQ community, to contact us with information about their products, services, or proposals. If you’re a supplier who would like to submit information for consideration, please complete the Supplier Inquiry form.

Attn: Strategic Sourcing and Procurement
12800 Tuckahoe Creek Parkway
Richmond, VA 23238

Phone: (844) 765-5757


Code of Business Conduct

Our Code of Business Conduct is the embodiment of our values. It provides tools and resources to guide our associates and to ensure that CarMax conducts its business with integrity.

CarMax Social Responsibility

CarMax is committed to Social Responsibility and to making a positive impact on society.

The CarMax Foundation

The CarMax Foundation promotes education, youth leadership, and children’s healthy living in the communities where our associates live and work. Through The Foundation’s Grants program, Matching Gifts program, and our associate volunteers, we’re making a difference in our communities.

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