CarMax's Love Your Car Guarantee is our way of helping you buy a car that truly fits
your life, with 30-day money back returns and 24-hour test drives.
You can take a full 30 days (up to 1500 miles) to decide if the car you buy is right for you.
As long as the condition is consistent with when you purchased it and you've driven fewer than 1500
miles since your purchase, you can bring it back within 30 days and we'll help you complete your
return. Any refunds due back are typically mailed within 2 weeks of your return date.
Please note, if your financing included negative equity from your trade-in, you can either repay
the negative equity or finance it with a different vehicle, subject to financing approval.
Before you purchase, CarMax offers a 24-hour test drive. You can take a car home and have up
to 24 hours to decide whether a car is right for you. Once you decide, you can purchase or return the
car at the store where your test drive originated. Some restrictions apply,