Beyond the limited warranty.

You never know when an unexpected repair may be needed. But with our optional MaxCare® extended service plans, you’ll have the extra peace of mind that you’re covered.

Comprehensive coverage

Plans cover all parts of a vehicle except the named exclusions.

Flexible plan

Flexible options let you choose the deductible and mileage that's right for you.

Affordable ownership

Purchase MaxCare upfront or include the cost in your monthly car payment.

Upfront and Fair

Your deductible is per visit, not per repair. MaxCare can pay the participating service center directly.

What MaxCare covers:

MaxCare provides comprehensive mechanical protection. A category list of parts and systems covered in the comprehensive MaxCare plan is included below. Except for the named exclusions, you can rest assured your car is covered.

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Engine
Transmission
Drivetrain

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Electronics
Electrical Systems
Steering

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Suspension
Cooling System
Climate Control

And that's not all:

  • Nationwide Protection: You're covered no matter where you are in the United States or Canada.
  • Rental Reimbursement: When your vehicle is inoperable or unsafe to drive and kept overnight for covered repairs, we'll reimburse your rental expenses from a licensed rental agency up to $40 per day for 7 days.
  • Emergency Roadside Assistance: Benefit from emergency roadside assistance available 24 hours a day, 365 days a year and all services are covered up to $100 per occurrence.
  • Toll-Free Assistance: Call the MaxCare toll-free number and you'll be directed to the nearest authorized repair facility.
  • Direct Payment: MaxCare can pay the participating service center directly.
  • Available on all CarMax used cars: MaxCare benefits all customers, whether your car is still under factory warranty or not.
  • CarMax accessories coverage: Accessories purchased when you buy your car are fully covered.

If you sell your car, the coverage is transferable (Some restrictions apply. Please see extended service plan's written policy.)


The following are examples of what's not covered under your MaxCare Service Contract:

  • Maintenance Services and Parts such as batteries, trim, wiper blades, and wheels.
  • Aftermarket accessories or equipment installed after Vehicle Purchase Date.
  • Breakdown caused by abuse or misuse.
  • Emergency Roadside flat tire assistance does not include tire replacement.
  • Emergency Roadside fuel delivery does not include the cost of fuel.

Limitations and exclusions apply, please review your MaxCare Service Contract for details and a complete list of exclusions.

MaxCare is administered by independent third-party administrators. CarMax is not a party to the MaxCare contract. Please see store for details.



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