- carmax-logo-squaresubnav--icon Why CarMax
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- toolssubnav--icon MaxCare Service Plans
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Finding the right car is stress-free because we stand behind each and every one. Need specific reasons to start here? Have a look at the list below:
Your car is unique. Every year our trained buyers evaluate millions nationwide. If a car shows any flood damage, frame damage, or salvage history, you won’t see it at our store.
Every car comes with a free vehicle history and safety recall report. As well as a Clean Title Guarantee.
We stand behind every car we sell. We spend an average of 12 hours renewing each car. Our inspection process ensures each car meets our high standards, and every used car we sell earns the CarMax Quality Certified seal. Certain vehicles may have unrepaired safety recalls. Click here to look up a specific vehicle.
You're covered with our 90-Day/4,000-Mile (whichever comes first) Limited Warranty* and 7-Day Money-Back Guarantee. We’ve got your back from our store to your driveway, and beyond. All of your vehicle’s important systems, and hundreds of parts inside and out, are covered. If you decide a CarMax car isn’t right for you, simply return it within seven days — hassle free.
An optional MaxCare® Extended Service Plan is available for purchase with every car. Repairs are inevitable with any vehicle. But surprises shouldn’t be. Choose the MaxCare® plan that fits your needs for flexible coverage beyond our 30-Day Limited Warranty.*
*Limited Warranty is 90 days or 4,000 miles, whichever comes first. See store for written details.
More About MaxCare
We're committed to making every step in the process easier, so you can buy a new or used car with confidence.
And helping you find the right car.
If you decide it's not the car for you, bring it back within 7 days for a full refund.
We don’t play pricing games with our customers. We offer one fair price.
We’re confident we have the right price for you. The right quality for you. The right level of trust for you. It all adds up to the right car buying experience for you. Need specific reasons to start here? Have a look at the list below:
Visit your local CarMax to test drive and compare a range of new or used cars, all in one place. Is your car at a CarMax across the country? No problem! You can ship a car from one CarMax store to another, with no obligation. Fee may apply.
CarMax makes it easy to find the right car for you at a price you can trust. Your car's no-haggle price is the same online as it is on the lot, and we offer flexible financing options.
All of our used cars are CarMax Quality Certified and come with a free vehicle history and safety recall report, 7-Day Money-Back Guarantee, and 90-Day/4,000-Mile (whichever comes first) Limited Warranty. See store for written details. Certain vehicles may have unrepaired safety recalls. Click here to look up a specific vehicle. See store for details.
Our fast, free appraisals take as little as 30 minutes, and our offer is good for seven days at any CarMax location. And we'll buy any car, no matter its age or condition.
Check out our best-selling used cars, SUVs, trucks, hybrids and more.Research Best-Selling Cars
Cruise through our list of versatile and popular AWD cars.Research AWD Cars
If you’re in the market for a hybrid, check out this list of popular used hybrids.Research Hybrid Cars
Cruise through this list of our best-selling, family-friendly SUVs.Research SUVs
Compact SUVs are fun to drive and offer lots of cargo space to suit your needs.Research Compact SUVs
Looking for style and practicality? These check all the right boxes.Research Midsize SUVs
Yes. Our used cars are CarMax Quality Certified, which means every vehicle on our lot must pass a 125+ point Certified Quality Inspection by our technicians. This ensures that the car does not have flood or frame damage. Certain vehicles may have unrepaired safety recalls. Click here to look up a specific vehicle. Also, we back each car with a 7-Day Money Back Guarantee and a 90-Day/ 4,000-Mile (whichever comes first) Limited Warranty. See your local CarMax for written details.
Yes. We can ship most used cars to the store nearest you from another store. In some cases, a shipping fee will apply. We are unable to transfer new vehicles; Toyota Certified Used vehicles in Laurel, MD, or Kenosha, WI; and any used vehicle identified as nontransferable. Learn more about transferring vehicles.
Although you cannot complete a car-buying transaction online, you can begin the process. Each car page includes links to help you get started, including "Free Hold", "Get Financing Info" and "Request A Transfer" (if applicable). These links allow you to submit a request to a sales consultant at your nearest store.
Yes. Use the Save link at the top of your search results page to save your search filters and create alerts. You can specify exactly what you're searching for; we’ll notify you when one becomes available.
Yes. You can hold the car you’re interested in for a specific appointment time, online or by phone. On the car's page, choose the "Free Hold" link, and then the date and time you'd like to come in. Once your car is reserved, it will not be available for sale to anyone else until after your appointment.
Yes. We offer fast, fair financing through several finance companies, including CarMax Auto Finance, a division of CarMax. Most of our customers' financing is approved in 20 minutes or less. And if you can find better financing elsewhere, you have three days to change it, penalty free.
CarMax also works with the finance companies of all new car brands we sell. You can find out if a manufacturer’s finance company offers a special financing plan on a particular new vehicle on our new car page.
To complete your transaction, you may be required to provide any or all of the following:
- Valid driver's license
- Proof of insurance (required for all vehicle sales)
- Proof of income
- Proof of residence
- Address variance (when address on credit application is different than address on credit report)
- Proof of phone
Documentation not listed above may also be required. Your sales consultant will be able to tell you what documentation you will actually need.
A safety recall occurs when a manufacturer or the National Highway Traffic Safety Administration (NHTSA) finds that a condition or defect that could affect the safety or operation of a vehicle may exist in a specific vehicle or series of vehicles. The manufacturer notifies its authorized dealers and the registered vehicle owners of the condition or defect so that the registered owners can take the vehicle to the authorized dealer for diagnosis and repair. For more information about unrepaired safety recalls and how CarMax handles them, click here.
To learn more about the safety recall process, view: Auto Recall System: Recall to Repair (PDF).
Some of our cars may have unrepaired safety recalls on them. There are several reasons for this, but at the core is the fact that the current recall system is based on the manufacturer’s relationship with its dealers and registered vehicle owners, and not with independent dealers. Among other things, this means that manufacturers have not authorized CarMax to complete recall repairs and close out unrepaired safety recalls. Before you purchase a car from CarMax, your sales consultant will review with you an AutoCheck report and VIN-specific recall look-up results from the NHTSA website. CarMax notifies customers prior to purchasing to have unrepaired safety recalls fixed by the manufacturer immediately. At our new car stores, we are manufacturer-authorized for the new car makes we sell at those stores; therefore, unrepaired safety recalls on vehicles for those new car makes are addressed at those stores before vehicles are sold. For more information about safety recalls and how CarMax handles them, click here.