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Ship your car with CarMax

STRESS-FREE SHIPPING FROM FLORIDA

We’ll take care of your vehicle like it’s one of ours.

Drop off your vehicle in Florida at one of our CarMax locations in Orlando, Naples, Ft. Lauderdale, or Boynton Beach.

We’ll deliver your vehicle for pickup at select CarMax locations in Virginia (Dulles), Maryland (Laurel, White Marsh, or Frederick), Connecticut (Waterbury or East Haven), or Massachusetts (Danvers, Westborough, or Norwood).

Shipping rates vary based on destination.

Call 1-855-306-0515 or email us at customer_shipping@carmax.com to book your CarMax transport today!


FAQ

Q: How do I get my vehicle shipped?

A: Call 1-855-306-0515 or email customer_shipping@carmax.com to book your CarMax transport, subject to truck availability. Please note that CarMax cannot ship inoperable vehicles or oversized vehicles. Your vehicle must have at least a ¼ tank of gas when it is dropped off.

Q: Where can I drop off my vehicle in Florida?

A:

Select from the following CarMax drop-off locations when you schedule your vehicle transport, subject to truck availability:

Ft. Lauderdale 7420 W State Rd 84
Davie, FL 33317

Boynton Beach
2000 High Ridge Rd
Boynton Beach, FL 33426

Naples
3405 Prospect Ave
Naples, FL 34104

Orlando
6375 S Semoran Blvd
Orlando, FL 32822


Q: Where can I ship my vehicle?

A:

Select from the following CarMax pickup locations when you schedule your vehicle transport, subject to truck availability:

 

VIRGINIA

Dulles
45210 Towlern Pl
Sterling, VA 20166

 

MARYLAND

Laurel
8800 Freestate Dr
Laurel, MD 20723

White Marsh
10201 Philadelphia Rd
White Marsh, MD 21162

Frederick
5601 Urbana Pike
Frederick, MD 21704

 

CONNECTICUT

East Haven
121 Frontage Rd
East Haven, CT 06512

Waterbury
450 Captain Neville Dr
Waterbury, CT 06705

 

MASSACHUSETTS

Danvers
161 Andover St
Danvers, MA 01923

Westborough
170 Turnpike Rd
Westborough, MA 01581

Norwood
1320 Boston-Providence Turnpike
Norwood, MA 02062


Q: What are the shipping rates? How long does it take?

A:

Transit times are estimates based on when your vehicle is loaded for transport. Payment is due when you drop your vehicle off at the CarMax drop-off location. We’ll reach out to you with an update in the event of any schedule changes.

Virginia and Maryland Pickup Locations
$750/vehicle, 2-4 days transit

Connecticut Pickup Locations
$900/vehicle, 3-5 days transit

Massachusetts Pickup Locations
$950/vehicle, 4-7 days transit


Q: What do I need to bring with me when I drop off my vehicle?

A:

You’ll need to bring your vehicle’s registration and a valid driver’s license at drop off.


Q: Who can pick up my vehicle?

A:

You, or an individual you’ve authorized to pick up your vehicle when you dropped it off in Florida, must pick up the vehicle at the scheduled CarMax pickup location.


Q: Can I put anything in the vehicle to ship with it?

A:

No, you can’t include personal items in your vehicle. However, you don’t need to remove items that typically remain in vehicles (safety kits, spare tire, etc.). Car seats that are properly secured in position by the LATCH system or seatbelt may be transported. CarMax is not responsible for any loss or damage to items left in the vehicle.


Q: Will CarMax cover damage to my vehicle?

A:

Generally, CarMax will cover damage sustained during transportation as specified in the Terms and Conditions. However, certain types of damage wouldn’t be covered by CarMax. For example, we wouldn’t be responsible for any loss or damage to personal items left in the vehicle or for damage resulting from a weather event like a hail storm. Please review the Terms and Conditions for more detail.


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