The car in general is a good car... BUT The "Ford Power Shift Automatic Transmission" is a hybrid between an automatic and a manual, with a clutch. The car shudders when shifting, lags between gears, and shifts hard. It is also noisy and sounds like there's loose parts. Ford has a FIELD SERVICE ACTION (FSA) for the clutch and computer controlling the transmission. If you take it to Ford, they will replace the clutch free of charge, but it takes 6 weeks to get the part ordered. Truthfully, my car has been running better since I go the new clutch a couple of weeks ago. But I believe buyers should be CLEARLY INFORMED that the car they are about to buy has a transmission that they've never heard of before.
THE CAR SUCKS I WOULD NEVER RECOMMEND THIS CAR TO ANYONE. IT'S WAY TOO SMALL!! SO I would never recommend the car to anyone especialley to someone who has children. This is not a family vehicle!! I have two children in car seats and they have no room, I also have a double stroller that can't fit in my trunk so I have to put it in the front seat. The car is always playing catch up so you can't jump in FAST traffic!! DON'T GET THIS CAR
Do not buy the focus with the "automatic transmission". It's not a true automatic, it's actually a manual transmission that shifts itself. However it's a flawed design and very problematic. The clutches slip, it will shake the front end of the car during acceleration, and make loud grinding noises during shifts sometimes. Ford has no 100% solution to solving these issues, they start by reprogramming the transmission computer but that doesn't help, then they will order a new clutch pack for it but that takes twelve weeks to arrive and still is not a 100% fix. If you want a focus, buy the true manual version of the car. The engine is great, pretty strong and fuel efficient. The ford sync works pretty decent.