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2021 Ram Promaster 3500 review

Research, photos, specs, and expertise

Ram Promaster 3500 highlights

Customer rating

(not yet rated)

RepairPal reliability rating

Pros

  • Rugged towing capacity
  • Ergonomic low-height floor

Cons

  • No all-wheel drive option

Mileage (EPA estimate)

(data not available)

Pricing for current inventory

(no current inventory)

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Pro-van capabilities

At the top of Ram's fleet of cargo vans is Promaster 3500. Under the hood is a flagship 280-horsepower Pentastar® V6 engine paired with a six-speed gearbox. The chassis and body are offered in a variety of models, including a short or wide wheelbase, standard or high roof, and regular or extended body. Complementing the rugged powertrain and adaptable frame are the details that make Ram a standout cargo van manufacturer. The 2021 Promaster 3500 includes a suite of driver aids, such as crosswind assist and blind spot monitoring, giving you an adaptable, robust workhorse of a cargo van.

All Ram Promaster 3500 years

What is new for the 2021 Ram Promaster 3500?

  • Promaster 3500 trims have been upgraded with Cruise Control and Power Mirrors as standard equipment this year.
  • Leather Seats, Power Seat(s), Blind Spot Monitor, and CD Audio features are now available as options on select trims.

2021 Ram Promaster 3500 trims

Curious how Ram Promaster 3500 trims differ? Use our side-by-side vehicle comparison to see the differences and similarities

Base:

  • 280-hp, 260-lb-ft of torque 3.6L
  • Cloth Seats
  • Traction Control
  • Side Airbags
  • Overhead Airbags
  • Rear View Camera
  • Automatic Transmission
  • Bluetooth Technology
  • Cruise Control
  • View our Ram Promaster 3500 inventory

5 reasons to buy the 2021 Ram Promaster 3500

1. Four configurations 

There is more to a cargo van than meets the eye. Yes, it's essentially a box on wheels, but the 2021 Promaster 3500 has four size configurations to look out for. With two wheelbases (short or wide), two roof heights (low or high), and two body lengths (standard or extended), you can rest assured there's a model to fit your needs. At the smaller end, you'll get 303 cu-ft in the back, while the high end offers 462 cu-ft. That's a wide range that can handle a variety of cargo needs. 

2. Reliable powertrain 

The 2021 Ram Promaster 3500 comes with a 3.6L V6 with a six-speed automatic transmission. Together, you get an estimated 6,700 lbs of towing capacity (short wheelbase models), when properly equipped.

If you are planning to haul a trailer, look out for the optional tow hitch.  

3. Front-wheel drive 

Ram fitted the 2021 Promaster 3500 with front-wheel drive because it makes sense from a functionality standpoint. Positioning all the components upfront beneath the cab reduces the load and step-in height. That helps improve ergonomics as you move in and out of the van (think about those glutes). Plus, with all the power coming from the front wheels, the Promaster 3500 has improved handling on low-traction surfaces. 

4. Smooth handling 

Big box vans aren't necessarily known for their smooth turning. On the 2021 Promaster 3500, the premium heavy-duty suspension allows for a 46.8-ft curb-to-curb steering radius. If your work involves tight city streets, the Promaster 3500 can help you avoid those frustrating extra-point turns when it's time to leave. 

5. Perks and aids 

The newest addition to the 2021 Ram Promaster 3500 is a suite of driver aids. Cruise control and power mirrors are now standard equipment. Leather, power-adjustable seats and blindspot monitoring are now available as well. Finally, you can also look out for rear cross-path detection, forward collision warning, and crosswind assist, which should help counterbalance any sudden gusts on a windy day. 

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Ratings & reliability

Customer ratings

The 2021 Ram Promaster 3500 is not yet rated. Help future customers learn about a car you've owned and write a review.

RepairPal reliability rating

1
1
2
Below Average

RepairPal gave the Ram Promaster 3500 an overall reliability rating of 1.5 out of 5 stars, which RepairPal describes as Below Average. This rating ranks Ram Promaster 3500 24th out of 24 among Commercial Vans.

View RepairPal's full rating of the Ram Promaster 3500

Ram Promaster 3500 features and specs

Curious how Ram Promaster 3500 trims differ? Use our side-by-side vehicle comparison to see the differences and similarities

Base 2WD 3D Cargo Ext Van

Standard Features

  • ABS Brakes
  • Air Conditioning
  • AM/FM Stereo
  • Automatic Transmission
  • Auxiliary Audio Input
  • Bluetooth Technology
  • Cloth Seats
  • Overhead Airbags
  • Power Locks
  • Power Windows
  • Rear View Camera
  • Side Airbags
  • Traction Control

Optional Features

  • ABS Brakes
  • Air Conditioning
  • Alloy Wheels
  • AM/FM Stereo
  • Blind Spot Monitor
  • Bluetooth Technology
  • CD Audio
  • Cloth Seats
  • Cruise Control
  • Front Seat Heaters
  • Heated Mirrors
  • Leather Seats
  • Navigation System
  • No A/C
  • Parking Sensors
  • Power Locks
  • Power Mirrors
  • Power Seat(s)
  • Power Windows
  • Rear Air Conditioning
  • Rear Defroster
  • Remote Start
  • Running Boards
  • Satellite Radio Ready
  • Tow Hitch
  • Traction Control
  • Vinyl Seats

Drive Wheels

Front Wheel Drive (2WD)

Engine size

3.6L

Horsepower

280

Torque (ft-lbs)

260

Engine type

Gas

Fuel capacity

24

Wheelbase

159"

Overall length

250.6"

Width

80.3"

Height

102.5"

Leg room

F 38.8"

Head room

F 43"

Front tires

LT225/75R16

Rear tires

LT225/75R16

Seating capacity

2

Max towing capacity

510/5100 lbs.

Transmission

Automatic

2021 Ram Promaster 3500 FAQ

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