I've only owned this car 4 months, but I've had it to the dealer three times for work on its transmission. I'm still hoping they will be able to straighten out the problem, but at least it's still under warranty. I bought it primarily because of its great visibility - the rear seat headrests even tilt down to create better view through the rear window.
I had to have the transmission replaced within a year of purchase. Evidently, the transmission is a problem with this model. Fortunately, the car was under factory warranty and I've had to have several issues fixed. The transmission was replaced, the passenger door was replaced because it wouldn't close and is due to a recall. Ford currently does not have a replacement for the doors and simply replaces it with another faulty door that may eventually need replacing again. Water leaked through the trunk and filled the spare tire compartment with water. The only two pros about this car is the gas mileage and the fact that it silences any incoming text messages so that you're not distracted.
Great starter car for a teenager. Bought this for our kids and they loved it. Bluetooth audio kept them nice and safe. Programmable "My Key" feature allows parents to set a maximum speed limit and keep track of miles. It has 911 assist. Unfortunately, it was recently totaled going 50 mph. 911 assist automatically called the ambulance and talked with our son until first responders got there. The massive number of airbags allowed both he and his passenger to walk away from this accident without a scratch. This is a small car, but it is VERY safe. Highly recommend.