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Used 2020 Jeep Grand Cherokee near me for sale

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2020 Jeep Grand Cherokee customer reviews

Overall rating (based on 31 reviews)
4.5
5 star
24
4 star
2
3 star
3
2 star
1
1 star
1
What customers are saying

The 2020 Jeep Grand Cherokee blends rugged performance with comfort. Highlights include spacious cargo, refined interior, and off-road capability. However, criticism focuses on below-average fuel efficiency and occasional reliability issues, such as early mechanical repairs. Overall, it suits those valuing style, versatility, and driving experience over cost concerns.

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Unlucky or Lemon?

PROS
Styling

Sporty and Aggressive Styling.

Fuel Economy

Decent Mileage for an SUV

CONS
Reliability

Currently replacing the transmission and possibly the TCM at 61k miles and 90 days of ownership.

Technology and Entertainment

Bass is booming, even when turned down

Value

Paid for the drivetrain and technology. So far, the drivetrain doesn't appear to be holding up.

Kay
Oct 18, 2025
I’m still having issues with my car!

PROS
Dashboard

The dashboard looks exotic and it works perfectly.

Interior Space

It has a lot of space to where I can put anything in it and do what ever I please.

CONS
Reliability

My 2020 Jeep Grand Cherokee Laredo doesn’t start sometimes. I’ve brought it in about four times to be fixed although, I’m still having issues wish I could’ve returned when I tried to.

Fuel Economy

She drinks gas like it’s nothing I wish could just full it up off of $40 sometimes.

Daibeiun
Sep 25, 2025
I love my car!

PROS
Reliability

Jeep has been doing the SUV for years and they know what they're doing.

Value

I had a luxury SUV for a while and it was annoying having to get premium gas. The jeep takes regular gas.

Liz
Sep 03, 2025
View all (31)

2020 Jeep Grand Cherokee FAQs

The 2020 Jeep Grand Cherokee has a maximum towing capacity of between 3500 and 7200 pounds, when properly equipped. Various factors may impact towing capacity, including weight of passengers, cargo, and options/accessories.

The 2020 Jeep Grand Cherokee has received an average 4.5 out of 5 stars from our customers. If you're in the market for a 2020 Jeep Grand Cherokee, check out reviews from customers just like you.

The Jeep Grand Cherokee received a rating of 3.5 out of 5 stars from RepairPal, which RepairPal describes as Above Average. This rating ranks the Jeep Grand Cherokee as 32 out of 32 among Midsize SUV

Here are the pros and cons of the 2020 Jeep Grand Cherokee: Pros - Ride and Handling - Interior Space - Styling Cons - Fuel Economy - Value - Reliability

Here is what's new for the 2020 Jeep Grand Cherokee: - North Edition - Sunroof(s) - Satellite Radio Ready - 4WD/AWD - Blind Spot Monitor

The 2020 Jeep Grand Cherokee offers the following fuel efficiency options: • Diesel: 18 city / 25 highway MPG (Summit trim) • Diesel: 18 city / 25 highway MPG (Limited trim) • Diesel: 18 city / 25 highway MPG (Overland trim) • Gas: 13 city / 19 highway MPG (SRT trim) • Gas: 19 city / 26 highway MPG (Summit trim) • Gas: 18 city / 25 highway MPG (North Edition trim) • Gas: 19 city / 26 highway MPG (Laredo E trim) • Gas: 19 city / 26 highway MPG (Upland trim) • Gas: 19 city / 26 highway MPG (Limited X trim) • Gas: 19 city / 26 highway MPG (Altitude trim) • Gas: 19 city / 26 highway MPG (Limited trim) • Gas: 19 city / 26 highway MPG (High Altitude trim) • Gas: 19 city / 26 highway MPG (Overland trim) • Gas: 18 city / 25 highway MPG (Trailhawk trim) • Gas: 19 city / 26 highway MPG (Laredo trim) Actual mileage may vary based on driving conditions, vehicle condition, and driving habits.

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This price does not include tax, title, and tags. Additional fees may also apply depending on the state of purchase.

*Price excludes state and local taxes, title, registration, tags, and any optional products or services. Price assumes that final purchase will be made in the State of VA, unless vehicle is non-transferable. Vehicle subject to prior sale. Applicable transfer fees are due in advance of vehicle delivery and are separate from sales transactions. Limited warranty is 30 days. See store for details. We make every effort to provide accurate information, but please verify before purchasing.

CarMax delivery is available within a 60-mile radius of select stores. Not available to customers in all states. Please contact your nearest store for details.