Transmission was made with Sub-standard parts. I've had the car for 5 months and it has been in the shop three times for the following reasons: The transmission was making a loud clacking noise, hesitation when driver accelerated. (Ford dealership informed us that an electric transmission was installed in the 2013 Ford Focus and Fiesta, worse decision ever. Car stalled on my 17 yr old daughter in route to school (transmission) Passenger door jam and would not close on daughter at school, coaches had to strap door close to seat in order to get her home. Transmission jerks while driving..I cant believe that CarMax. would even have these vehicles on their lots to sale to a trusting consumer...
This car is not user friendly in any way. The only thing that is easy to operate is the cruise control and volume of the radio. The SYNC system hardly ever works and will not connect my phone 9 times out of 10. I also cannot use any of the voice controls; every time I try to call someone it thinks I'm telling it to call Jose. (???) The transmission on the car always jerks me around when changing from first to second or second to third. The car also always sounds like there is a piece of metal scraping a piece of plastic whenever it is moving, and the brakes always screach. When I took it in, they said "those are normal sounds to hear with that specfic car". Who wants a car that always sounds like its breaking?
Too many recalls and issues with the transmission!! I thought the car was gonna blow up every time I drove. Don't waste your money or credit
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