2020 Ram 3500 review

Research, photos, specs, and expertise
6 photos

Ram 3500 highlights

Customer rating


  • Massive towing capability
  • Comfortable and quiet cabin
  • Intuitive infotainment system


  • Diesel can be noisy
  • Advanced driver-assist features cost extra
  • Difficult to maneuver in city driving

Mileage (EPA estimate)

(data not available)

Pricing for current inventory

(no current inventory)

6 photos

The 2020 Ram 3500 is one of the most capable heavy-duty pickup trucks on the market

When the Ram 3500 was redesigned in 2019, it received the most powerful diesel engine the company had ever offered. This engine continues to the 2020 model year, as does the overall design. Ram makes several feature upgrades for the 2020 model year, including available lane keeping assistance, adaptive steering, blind-spot warning, and an optional 50-gallon fuel tank. Offered with rear-wheel drive or four-wheel drive, the Ram 3500 is available as a regular cab or crew cab, or for maximum rear-seat space, there is the Ram Mega Cab. Buyers can choose from two engines, a 6.4-liter V8 or the 6.7-liter Cummins diesel six-cylinder. The latter can deliver up to 400 horsepower and 1,000 lb-ft of torque and boasts a maximum towing figure of 35,100 pounds. Various factors may impact towing capacity, including weight of passengers, cargo, and options/accessories. According to Ram, this is class-leading—higher than the Ford F-350 Super Duty, Chevrolet Silverado 3500, or GMC Sierra 3500.

All Ram 3500 years

What is new for the 2020 Ram 3500?

  • The 3500 is available in a new trim called the SLT.
  • 3500 trims have been upgraded with Dual Rear Wheels and Android Auto as standard equipment this year.
  • Lane Departure Warning, Automated Cruise Control, Adjustable Suspension, and RamBox features are now available as options on select trims.
  • The Laramie trim now comes with Navigation System as standard equipment.

2020 Ram 3500 trims

Curious how Ram 3500 trims differ? Use our side-by-side vehicle comparison to see the differences and similarities


  • 6.4L
  • 6.7L
  • 360-hp, 800-lb-ft of torque 6.7L
  • 410-hp, 429-lb-ft of torque 6.4L
  • 370-hp, 1000-lb-ft of torque 6.7L
  • Rear View Camera
  • Overhead Airbags
  • Side Airbags
  • Traction Control
  • Vinyl Seats
  • Cruise Control
  • Automatic Transmission
  • Bluetooth Technology
  • View our Ram 3500 Tradesman inventory





  • Includes all features available on the Lonestar
  • Parking Sensors
  • Leather Seats
  • Rear Defroster
  • Alpine Sound System
  • Navigation System
  • Power Seats
  • Front Seat Heaters
  • Leatherette Seats
  • View our Ram 3500 Laramie inventory



Ram 3500 photos

5 reasons to buy the 2020 Ram 3500

What We Like

Performance: With one of the most powerful engines available in the heavy-duty truck segment, it's hard to beat the Ram 3500 for overall towing and hauling performance. The ability to pull more than 35,000 pounds or haul close to four tons is more capability than most consumers will ever need, so this truck will seldom be overloaded.

Comfort: The Ram 3500 is available in multiple trim levels that range from basic to lavish, but all offer a spacious cabin with comfortable seats and a variety of useful storage cubbies. Upper-level trims like Longhorn or Limited bring interiors on par with luxury vehicles, with leather and wood trim and a long list of available amenities.

Technology: With an intuitive and easy-to-use infotainment system at its center, the Ram 3500 offers a range of high-tech features. There are multiple USB ports spread throughout the cabin and household 115-volt outlets both in the cabin and the bed. Higher-level trims can be fitted with a large configurable 12-inch vertical touchscreen display and Apple CarPlay®/Android Auto integration.

What Needs Improvement

City driving: There is no getting around the fact that the Ram 3500 is a very large vehicle. While very capable of hauling and towing, it can be challenging to maneuver around a busy city. Up to 8 feet wide with the optional dual rear wheels, the Ram 3500 can be stressful to drive on narrow or busy roads and can prove too big to fit in many parking spots.

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Ratings & reliability

Customer ratings


RepairPal gave the Ram 3500 an overall reliability rating of 2.5 out of 5 stars, which RepairPal describes as Average. This rating ranks Ram 3500 15th out of 19 among Fullsize Trucks.

View RepairPal's full rating of the Ram 3500

Ram 3500 features and specs

Lonestar 2WD 2D Regular Cab

Standard Features

  • ABS Brakes
  • Air Conditioning
  • AM/FM Stereo
  • Automatic Transmission
  • Auxiliary Audio Input
  • Bluetooth Technology
  • Cloth Seats
  • Cruise Control
  • Long Bed
  • Overhead Airbags
  • Power Locks
  • Power Mirrors
  • Power Windows
  • Rear View Camera
  • Side Airbags
  • Tow Hitch
  • Traction Control
  • Alloy Wheels
  • Android Auto
  • Apple CarPlay
  • Bed Cover
  • Bed Liner
  • Blind Spot Monitor
  • Dual Rear Wheels
  • Fifth Wheel Tow Hitch
  • Front Seat Heaters
  • Gooseneck Tow Hitch
  • Lane Departure Warning
  • Navigation System
  • Parking Sensors
  • Power Seat(s)
  • Rear Defroster
  • Remote Start
  • Running Boards
  • Satellite Radio Ready
  • Smart Key
  • Sunroof(s)
  • Tow Hitch

Drive Wheels

Rear Wheel Drive (2WD)

Engine size




Torque (ft-lbs)


Engine type


Fuel capacity




Overall length






Leg room

F 40.9"

Head room

F 39.8"

Front tires


Rear tires


Seating capacity


Max towing capacity

1497/14970 lbs.



2020 Ram 3500 FAQ

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