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The 2020 Ford Explorer excels in power, interior space, and advanced features like adaptive cruise control and massaging seats. However, transmission issues, inconsistent reliability, and cabin noise frequently frustrate owners. Mixed reviews on fuel economy and maintenance costs further reflect divided consumer sentiment.
lots of room
Both our front seats have a plastic bracket that holds all the seat adjustment switches. these were supposed to be replaced after we bought our car, but we were never called for an appointment with the service team as promised by our salesman. we still want those brackets/panels fixed as promised.
Luxurious seating for six adults
Gets better mileage than our 2013 Ford Escape—and the Explorer is much larger
Third row seats disappear at the touch of a button revealing plenty of cargo space
Four cylinder engine can be a bit noisy at times
This price does not include tax, title, and tags. Additional fees may also apply depending on the state of purchase.
*Price excludes tax, title, tags and $699 CarMax processing fee (not required by law). Price assumes that final purchase will be made in the State of VA, unless vehicle is non-transferable. Vehicle subject to prior sale. Applicable transfer fees are due in advance of vehicle delivery and are separate from sales transactions.
† CarMax delivery is available within a 60-mile radius of select stores. Not available to customers in all states. Please contact your nearest store for details.